Bilanciai D800 User manual

SOCIETÀ COOPERATIVA

BILANCIAI

D800 Terminal

Fault Codes manual

Code 813747 EDITION 31 January 2002

10. TROUBLESHOOTING

If the suggested remedy does not solve the problem, contact Assistance

Service.

10.1 Malfunctions

Problem Cause Remedy

No power Check that power arrives at

the mains outlet socket.

The terminal

does not switch

on Check that the mains lead is

correctly plugged in.

Check that the ON/OFF switch

is in the position I (ON).

Check the fuses.

Adjust contrast

(set to minimum) Switch on the terminal while

holding pressed .

The display

backlighting is

on, but no data

are displayed After a few seconds, the

display will show the "CB" logo

with the contrast set to

maximum, after which the

contrast will gradually be

reduced.

Release and then press

it again to set the contrast at

the required level.

--Switch off the terminal, unload

the scale then power the

terminal again.

Zeroing

off-range on

powering

D800

1-123

10.2 Error messages

Problem Cause Remedy

The scale is

overloaded.

9999999

flashing Reduce the weight to a value

below the maximum scale

capacity.

-01- Converter fault. Contact Assistance Service.

Switch off the terminal and

check that the connector is

properly connected.

Scale connector

disconnected or

broken. If necessary, disconnect and

then re-connect the connector.

Switch the terminal back on.

Digital cells fail

to respond Switch the terminal off and

then on again.

-02- EEPROM error Switch the terminal off and

then on again.

-04- RAM checksum

error Switch the terminal off and

then on again.

-05- PROGRAM

checksum error Switch the terminal off and

then on again.

Switch the terminal off and

then on again.

-06- Serial number

error on digital

cell

D800

1-124

-07- Switch the terminal off and

then on again.

Digital cell serial

number error in

system with

several load

cells

-08- Digital cell serial

number error Switch the terminal off and

then on again.

-09- Switch the terminal off and

then on again.

Digital cell serial

number and

configuration

error

-10- At least one cell

not configured Switch the terminal off and

then on again.

-11- Digital cell

powering error Switch the terminal off and

then on again.

-12- Powering error

in one digital cell Switch the terminal off and

then on again.

Switch the terminal off and

then on again.

-13- Cell with internal

temperature

off-limits (-40 -

100) °C

D800

1-125

Contact Assistance ServiceChange the

battery Internal lithium

battery

discharged

Weight not valid See conditions for correct

printing in par. 5.5 on page

1-80

The scale is in

negative weight

or overload

condition and

the printer does

not print

Printer error Check printer is connected

and switched on

Printer switched

off or

disconnected

Depends on

n.nn and xx.x Switch the terminal off and

then on again.

The last line at

the bottom of the

display of the

terminal may

show an error

message in the

following format:

If the error persists, contact

the Assistance Service and

give them the exact message

that appears on the display.

excep n.nn

in task xx.x

where n.nn and

xx.x are

numbers or

letters that

encode the type

of error.

The Diagnostics item of the user menu will allow you to establish the

cause of errors concerning the digital cells. Consult par. 5.4.13 on page

1-68.

D800

1-126

SOCIETÀ COOPERATIVA

BILANCIAI

SOC. COOP. BILANCIAI CAMPOGALLIANO A.R.L.

41011 Campogalliano (MO) Via Ferrari, 16

tel. +39 (0)59 893 611 - fax +39 (0)59 527 079

home page: http://www.coopbilanciai.it

E-mail:[email protected]

service apres-venteservizio post-vendita after sales service

Kundendienstservice servicio post-venta serviço pós-venda

tel. +39 (0)59 893 612 - fax +39 (0)59 527 294

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