Bernafon SoundGate 3 User manual
GUIDE
FOR WIRELESS
CONNECTIVITY
SoundGate 3
SoundGate Mic
TV Adapter 2
Phone Adapter 2
RC-N Remote Control
2
Purpose
In this guide, you will nd detailed instructions for SoundGate 3 operation with a Bluetooth®-enabled
mobile telephone, SoundGate Mic, and accessories for television and landline telephone use.
You will also nd instructions for how to set up the demo version of the RC-N remote control.
Equipment Required for SoundGate 3 Operation
Before you begin, ensure the SoundGate 3 is completely charged and the following components
are readily available for use:
· One, or a pair of hearing aids that offer wireless connectivity with
S o u n d G ate 3
· One completely charged SoundGate 3 and the accessories delivered
within its original packaging
– Neck strap antenna
– Wall outlet charging unit or USB charger cable
– Charger cradle
· One Bluetooth®-enabled mobile phone
· One iPhone®
(SoundGate App supports iPhone 5s, iPhone 5c, iPhone 5, iPhone 4s,
andiPhone 4)
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GUIDE FOR WIRELESS CONNECTIVITY
· One SoundGate Mic and the following accessory delivered within its
original packaging
– Power adapter
· One TV Adapter 2 and the following accessories delivered within its
original packaging
– Power adapter
– SCART adapter
– RCA stereo cable
– TOSLINK cable
– Mini jack adapter
· One television or audio/video source, e.g., PC or laptop computer
· One Phone Adapter 2 and the following accessories delivered within its
original packaging
– Power adapter
– Standard analog phone cable
· One landline telephone with an active telephone network connection
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Equipment Required for
RC-N Operation
Before you begin, ensure the RC-N remote control has two (2) AAAA batteries inserted and the
following components are readily available for use:
· One, or a pair of hearing aids that offer wireless connectivity
· One RC-N remote control
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5
GUIDE FOR WIRELESS CONNECTIVITY
Preparing the SoundGate 3
and Hearing Aids
With the hearing aids connected to the Oasis tting software, choose Options and select
Start Pairing in the area of the screen designated for SoundGate 3 / Remote control.
Ensure the SoundGate 3 is fully charged and powered ON. Then follow the tting software
instructions to complete the pairing between the SoundGate 3 and the connected hearing aids.
1. Press the Volume Up key on the SoundGate 3 while holding it approximately 30 – 50 cm (1– 1½ feet)
from the hearing aids
2. To conrm the link between SoundGate 3 and the connected hearing aids, repeat this step by pressing
the Volume Up key
The Oasis tting software will conrm the successful pairing.
Before disconnecting the hearing aids, be sure to save the tting session in Oasis by clicking
Save and Quit.
6
Using SoundGate 3
with a Mobile Telephone
Pairing the SoundGate 3 and Mobile Telephone
A secure connection between the SoundGate 3 and mobile telephone must be established prior
to Bluetooth® streaming. Ensure the SoundGate 3 and mobile telephone are positioned within one meter
(3 feet) of each other, and follow the steps below to pair the devices.
1. Prepare the mobile telephone for Bluetooth®pairing
As this process may vary from one mobile telephone to the next, refer to the instruction manual for
the mobile telephone when available. If the manual is not readily available, Bluetooth® settings can
typically be found under the mobile telephone’s “Settings” menu.
Here is an example, using an iPhone 5 mobile telephone:
· Press the “Settings” icon on the home screen
· Press “Bluetooth®”
· If Bluetooth® function is turned OFF, swipe your nger across the touch screen from left toright to
turn the function ON
The mobile telephone is now prepared to search for other active Bluetooth® devices within range.
2. Prepare the SoundGate 3 for Bluetooth®pairing
· Press and hold the SoundGate 3 Power key for 5-6 seconds
· The LED indication will begin ashing rapidly blue. This indicates that the SoundGate 3
is in pairing mode. Pairing mode will be active for two minutes.
3. Activate pairing
· Once both devices are in active pairing mode, the Bluetooth® mobile telephone will locate
the SoundGate 3, and the name “SoundGate 3” will appear in the mobile phone display
· Select “SoundGate 3”
· When prompted to enter a pin code by the mobile telephone, enter “0000” (four zeros)
and press “OK”. The phone will now complete pairing and connect the two devices.
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GUIDE FOR WIRELESS CONNECTIVITY
Using SoundGate 3 with a
Mobile Telephone
For optimal use with a mobile telephone, ensure the SoundGate 3 is worn with the neck strap
antenna and that the hearing aids are powered ON.
Make a Phone Call
1. Dial a phone number from the connected mobile telephone
2. The Phone key on the SoundGate 3 will illuminate green and the normal ringing signal will
become audible to the wearer
3. When the other party answers the phone call, the conversation can begin
4. To end the phone call at any time, press the SoundGate 3 Phone key. The Phone key will
no longer illuminate and the previous listening program will resume.
Answer a Phone Call
1. When the paired mobile telephone rings, the SoundGate 3 Phone key will ash green and a ring
tone will become audible to the hearing aid wearer. Press the SoundGate 3 Phone key to accept
the incoming call.
2. The SoundGate 3 Phone key will now illuminate steady green
3. Begin speaking toward the SoundGate 3 microphone to initiate the conversation
4. To end the phone call at any time, press the SoundGate 3 Phone key. The Phone key will
no longer illuminate and the previous listening program will resume.
For additional information on mobile telephone streaming, please refer to SoundGate 3
Instructions for Use.
8
A secure connection between the SoundGate 3 and mobile telephone must be established prior to
Bluetooth® streaming (see page 6).
If an iPhone (SoundGate App supports iPhone 5s, iPhone 5c, iPhone 5, iPhone 4s, and iPhone 4)
is used, the hearing aid volume, program, and more can alternatively be controlled via the SoundGate
App. The app can be downloaded for free from the App Store. Search for “Bernafon SoundGate”.
A demo version is available with the
SoundGate App. SoundGate 3 and the
mobile telephone must not be paired in
this demo mode.
Apple, the Apple logo, and iPhone are trademarks of Apple Inc., registered in the U.S. and other
countries. App Store is a service mark of Apple Inc.
Using the SoundGate App
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GUIDE FOR WIRELESS CONNECTIVITY
A secure connection between the SoundGate 3 and SoundGate Mic must be established.
Follow the instructions below to prepare the devices for use.
Setting Up the SoundGate Mic
Ensure the SoundGate Mic is fully charged. To charge the microphone, connect the power
adapter to the mini USB connector at the bottom of the microphone. The power indicator will be
illuminated green when SoundGate Mic is fully charged.
Battery charge
connector (mini USB)
Constant
green light
Fully charged
After approx. 1.5 hours
of charging, device will
operate for up to 5 hours
Using SoundGate 3
with the SoundGate Mic
10
Pairing the SoundGate 3 and SoundGate Mic
Ensure the SoundGate Mic is fully charged, and the SoundGate 3 battery is charged and powered ON.
The power indicator on the SoundGate Mic and the status indicator on the SoundGate 3 should be
illuminated green.
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30
6 secs
1. Press and hold the SoundGate 3 Power key
for 5 – 6 seconds until the status indicator
starts ashing blue rapidly.
2. Press and hold the SoundGate Mic ON/OFF
button for 5 – 6 seconds until the LED indicator
starts ashing orange rapidly.
The pairing is completed when the SoundGate Mic
LED indicator and the SoundGate 3 AUX input key
turn stable orange.
Other manuals for SoundGate 3
1
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4
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