BenQ W700 User manual

Applicable Country & Regions:

All Regions

Product Service Manual – Level 2

Service Manual for BenQ:

Projector

W700 < 9H.J5477.000 >

W710ST < 9H.J5177.000 >

Version: 02 - Preliminary

Date:2012/03/29

Notice:

For RO to input specific “Legal Requirement” in specific NS regarding to responsibility and

liability statements.

Please check BenQ’s eSupport web site, http://esupport.benq.com, to ensure that you

have the most recent version of this manual.

First Edition (Sep 2008)

Content Index

Content IndexContent Index

Content Index

Abbreviations & Acronyms.....…............................. ...... ............................................4

About This Manual....…...............................................................................................5

Trademark….................................................................................................................5

Introduction…………………………………………………………………………...5

Important ervice Information………………………………………………….......5

Rohs (2002/95/EC) Requirements – Applied to all countries require Rohs……....5

afety Notice……………………………………………….……............................6

Compliance tatement……………………………………………………….…....6

General Descriptions….……………………………………………………………....6

Related ervice Information…................................................................................…...6

ervice Web ite...……………..…………………………….…………………….6

Product Overview….…………………………………………………………….…...7

pecifications………………………………………………………………...........8

Input/output connectors..........................................................................................14

Accessories….........................................................................................................14

Accessories Wire Description.................................................................................15

Remote control key definition & IR Key Code............................................16

Control Key Pad and LED......................................................................................18

Timing Table...........................................................................................................19

Projection Dimensions............................................................................................24

Keystone Correction...............................................................................................26

Packing………………………………………………………………………….27

Labels…………………………………………………………………………...29

Level 1 Cosmetic / Appearance / Alignment

ervice…………………………………………………………….........……….33

Visual Inspection & Cleaning.……………..…………………..……………….33

oftware/Firmware Upgrade Process...……………………………….…….......34

Check Lamp hour information………………….…………………...………...55

Getting to know the lamp hour…………………….…………………...……...57

How to reset lamp hours?......................................................................................58

DLP Projector security………...……………………………...………...…........59

How to enter ervice Mode?.....….……………………….…………….……61

Color wheel delay adjustment/Calibration Procedure…………………...…62

Level 2 Circuit Board and tandard Parts Replacement……………………….…...67

Product Exploded View…….….…………………………………..…….……67

Disassembly / Assembly………………………………….…………..………..68

Block Diagram…………………………………………….……………..…....87

Troubleshooting………………………………………………………….…....88

LED Messages Definition…………….................................................................93

Appendix 1 – crew List / Torque. .…. .…. .….….…..….…......…………..…...94

Appendix 2 – R 232 /LAN FW /EDID Data.…...….....………..….....…...95

Appendix 3 – Ceiling Mount Drawing...……………..……………….…...….136

Appendix 4 – Fans Definition…...……………..………………...…….…...….137

Revised History

Ver.

Description

00 Draft Edit – 05-10-2011

01 Preliminary Edit-07-19-2011

Power consumption / RS232 command / EDID code modify.

02 Page129, adding the Error Code

Abbreviations & Acronyms

A/D Analog to Digital

BenQ BenQ Corporation

DLP Digital Light Processing

/ Texas Instruments®

DMD Digital Micro mirror Device

POM Pond of Mirrors

RS232 Interface Between Data terminal Equipment

and Data Communications Equipment

Employing Serial Binary Data Interchange

SVGA Super Video Graphics Array, A screen

resolution of 800 x 600 pixels.

VGA Video Graphics Array. A screen resolution of

640x480 pixels.

XGA A screen resolution of 1024x768 pixels.

About This Manual

This manual contains information about maintenance and service of BenQ products. Use

this manual to perform diagnostics tests, troubleshoot problems, and align the BenQ

product.

Important

Only trained service personnel who are familiar with this BenQ Product shall

perform service or maintenance to it. Before performing any maintenance or

service, the engineer MUST read the “Important Safety Information”

Trademark

The following terms are trademarks of BenQ Corporation:

BenQ

Other companies, products, or service names may be the trademarks of their respective

companies.

Introduction

This section contains general service information, please read through carefully. It should be

stored for easy access place.

Important Service Information

RoHS (2002/95/EC) Requirements – Applied to all

countries require RoHS.

The RoHS (Restriction of Hazardous Substance in Electrical and Electronic Equipment

Directive) is a legal requirement by EU (European Union) for the global electronics industry

which sold in EU and some counties also require this requirement. Any electrical and

electronics products launched in the market after June 2006 should meet this RoHS

requirements. Products launched in the market before June 2006 are not required to

compliant with RoHS parts. If the original parts are not RoHS complaints, the replacement

parts can be non ROHS complaints, but if the original parts are RoHS compliant, the

replacement parts MUST be RoHS complaints.

If the product service or maintenance require replacing any parts, please confirming the

RoHS requirement before replace them.

Safety Notice

1 Make sure your working environment is dry and clean, and meets all government safety

requirements.

2 Ensure that other persons are safe while you are servicing the product.

3 DO NOT perform any action that may cause a hazard to the customer or make the

product unsafe.

4 Use proper safety devices to ensure your personal safety.

5 Always use approved tools and test equipment for servicing.

6 Never assume the product’s power is disconnected from the mains power supply. Check

that it is disconnected before opening the product’s cabinet.

7 Modules containing electrical components are sensitive to electrostatic discharge (ESD).

Follow ESD safety procedures while handling these parts.

8 Some products contain more than one battery. Do not disassemble any battery, or

expose it to high temperatures such as throwing into fire or it may explode.

9 Refer to government requirements for battery recycling or disposal.

Compliance Statement

Caution: This Optical Storage Product contains a Laser device. Refer to the product

specifications and your local Laser Safety Compliance Requirements.

General Descriptions

This Service Manual contains general information. There are 2 levels of service:

Level 1: Cosmetic / Appearance / Alignment Service

Level 2: Circuit Board or Standard Parts Replacement

Related Service Information

Service Web Site

BenQ Global Service Website: http://support.benq.com/front/benqmain.asp

eSupport Website: http://esupport.benq.com/v2

Product Overview

The projector consists of the DLP projector controller, Lamp controller,

Power supply system, And the system cooling controller.

The DLP controller captures the digital PC date and video date And converts them into the

DMD display device.

The lamp controller controls the lamp’s power and synchronizes its frequency whit color

display sequence.

Power supply unit controls the AC line power factor and converts primary voltage to

secondary low voltage for digital board.

The system cooling controller drives the airflow to cool the lamp’s heat and electrical

component’s heat.

ecif

icat

ions

General

Product

ame

Digital Projector

Model

ame

W700

W710

Optical

Resolution 1280 x 720

(720p) 1280 x 720

(720p)

Display System 1-CHIP DMD

Lens F/Number F=2.52 to 2.73

f=21.8 to 24 mm F=2.77

f=10.16 to 11.16mm

Lamp

Electrical

Power

upply

AC100

240V, 50/60 Hz (Automatic)

Power

Consumption 260W (Max)

< 1W @ 240Vac 50Hz 300W (Max)

< 1W @ 240Vac 50Hz

Mechanical

Dimensions

330

(W) x 119.5

mm (H) x 2

mm (D)

Weight

lbs (

3.63

Kg)

Input Terminal

Computer

nput

RGB

nput

Sub 15

pin (female) x 1

Video

ignal

nput

HDMI

Scre

w type x 2

COMPNENT

RCA jack x 3

VIDEO

Mini DIN 4

pin port x 1

VIDEO

RCA jack

SD/HDTV

Signal Input Analog – D-Sub <–> Component RCA jack x 3

(Through COMPUTER 1)

Audio

nput

Mini

ack x 1, RCA

ack x 2

Output Terminal

Audio

utput

Mini jack x 1

peaker

10W mono speaker

Control Terminal

USB

Type B

232

erial

9 pin x 1

Environmental Requirements

Operating

℃

℃℃

℃

℃℃

℃

at sea level

Operating Relative

Humidity 10%~85% (without condensation)

Operating altitude 0~1499 m at 5℃

℃℃

℃~28℃

℃℃

℃

1500~3000 m at 5℃

℃℃

℃~23℃

℃℃

℃(with High Altitude Mode on)

Optical

1. W700: 190W and MP710ST: 240W AC lamp system

2. Non-telemetric Optical Engine

3. Typical W700: 2000 / W710ST: 2250 ANSI Lumens

4. Typical 75% JBMMA brightness uniformity

5. Typical peak contrast ratio: 7500:1

anical

1. 330mm x 247mm x 119.5mm

2. Weight: 3.64Kg (≦8.0 lbs)

3. Clear indications for computer or video inputs, keypad inputs intuitive

4. Noise level: W700_ ECO: Typ: 31dB, Max: 33dB/ Normal: Typ: 33dB, Max: 35dB

W710ST_ ECO: Typ: 31dB, Max: 33dB/ Normal: Typ: 33dB, Max: 35dB

Electr

ical

1. Computer input (HD-15_RGB connector)

2. 720p native resolution (VGA, SVGA, SXGA resizing)

3. Video/Audio input (Video: RCA x1, S-video x1, Audio: RCA x2, Stereo mini audio jack x2)

4. NTSC, NTSC4.43, PAL, PAL-N, PAL-M, PAL-BGHI and SECAM compatible

5. Aspect ratio 16:9

6. Support SDTV/EDTV/HDTV

7. The audio system also supports adjustable audio output control.

8. The projector has 3 LED:

(1) Power – (Green/Red/Orange LED)

(2) Temp – (Green/Red LED)

(3) Lamp – (Green/Red/Orange LED)

9. IR Sensitivity: Angle: +/- 15°--->7M/ 0°--->10M

Power Supply

Auto-Ranging from 100 - 240 VAC @ 50 - 60 Hz

Max Rating from 90 to 264 VAC @ 50 - 60 Hz.

cal

Engi

W700

Spec.

Unit

Min.

Max.

Typical Notes

F # NA 2.52~2.73

Focal Length mm

21.8~24

Zoom Ratio 1:1.15

Offset % 136%

Best Focus

Range(Wide/Tele) m 1 10

Keystone Distortion % +/- 1% max

Light Leakage lm Lower than 50% of center brightness @

center

Flare pixel

Defocus pixel

Light Tunnel mm

25*6.5*3.6

W710ST

Spec.

Unit

Min.

Max.

Typical Notes

F # NA 2.77

Focal Length mm

10.16~11.16

Zoom Ratio NA

Offset % 136%

Best Focus

Range(Wide/Tele) m 0.6 3

Keystone Distortion % +/- 1% max

Light Leakage lm Lower than 50% of center brightness @

center

Flare pixel

Defocus pixel

Light Tunnel mm

25*6.5*3.6

F. C

eel

Spec.

Min.

Max.

Typical Notes

Motor Speed RPM 7200

Color Segment RGBCMY 6 segments

Filter Segment R102G84B76C36M24Y38

Filter Diameter mm 45

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