BenQ MOBIUZ EX2510S User manual
LCD Monitor
User Manual
EX Series
2
Copyright
Copyright © 2021 by BenQ Corporation. All rights reserved. No part of this publication may be
reproduced, transmitted, transcribed, stored in a retrieval system or translated into any language or
computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical,
manual or otherwise, without the prior written permission of BenQ Corporation.
Disclaimer
BenQ Corporation makes no representations or warranties, either expressed or implied, with respect to
the contents hereof and specifically disclaims any warranties, merchantability or fitness for any particular
purpose. Further, BenQ Corporation reserves the right to revise this publication and to make changes
from time to time in the contents hereof without obligation of BenQ Corporation to notify any person of
such revision or changes.
The performance of flicker-free may be affected by external factors such as poor cable quality, unstable
power supply, signal interference, or poor grounding, and not limited to the above mentioned external
factors. (Applicable for flicker-free models only.)
BenQ ecoFACTS
BenQ has been dedicated to the design and development of greener product as part of its aspiration to
realize the ideal of the "Bringing Enjoyment 'N Quality to Life" corporate vision with the ultimate goal to
achieve a low-carbon society. Besides meeting international regulatory requirement and standards
pertaining to environmental management, BenQ has spared no efforts in pushing our initiatives further to
incorporate life cycle design in the aspects of material selection, manufacturing, packaging, transportation,
using and disposal of the products. BenQ ecoFACTS label lists key eco-friendly design highlights of each
product, hoping to ensure that consumers make informed green choices at purchase. Check out BenQ's
CSR Website at http://csr.BenQ.com/ for more details on BenQ's environmental commitments and
achievements.
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Product support
This document aims to provide the most updated and accurate information to customers, and thus all
contents may be modified from time to time without prior notice. Please visit the website for the latest
version of this document and other product information. Available files vary by model.
1. Make sure your computer is connected to the Internet.
2. Visit the local website from Support.BenQ.com. The website layout and content may vary by
region/country.
• User manual and related document
• Drivers and applications
• (EU only) Dismantled information: Available on the user manual download page. This document is provided
based on Regulation (EU) 2019/2021 to repair or recycle your product. Always contact the local customer
service for servicing within the warranty period. If you wish to repair an out-of-warranty product, you are
recommended to go to a qualified service personnel and obtain repair parts from BenQ to ensure
compatibility. Do not disassemble the product unless you are aware of the consequences. If you cannot find
the dismantled information on your product, contact the local customer service for assistance.
EPREL Registration Number:
EX2510S: 557809
EX2710S: 557812
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Power safety
• The AC plug isolates this equipment from the AC supply.
• The power supply cord serves as a power disconnect device for pluggable equipment. The socket outlet
should be installed near the equipment and be easily accessible.
• This product should be operated from the type of power indicated on the marked label. If you are not
sure of the type of power available, consult your dealer or local power company.
• The Class I pluggable equipment Type A must be connected to protective earth.
• An approved power cord greater or equal to H03VV-F or H05VV-F, 2G or 3G, 0.75mm2must be used.
• Use only the power cord provided by BenQ. Never use a power cord that appears to be damaged or
frayed.
For Germany only:
• (If the weight of the product is less than or equal to 3 kg) An approved power cord greater or equal to
H03VV-F, 3G, 0.75mm2must be used.
• (If the weight of the product is more than 3 kg) An approved power cord greater or equal to H05VV-F
or H05RR-F, 3G, 0.75mm2must be used.
• (If a remote control is provided) RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN
INCORRECT TYPE. DISPOSE OF USED BATTERIES ACCORDING TO THE INSTRUCTIONS.
For models with adapter:
• Use only the power adapter supplied with your LCD Monitor. Use of another type of power adapter
will result in malfunction and/or danger.
• Allow adequate ventilation around the adapter when using it to operate the device or charge the
battery. Do not cover the power adapter with paper or other objects that will reduce cooling. Do not
use the power adapter while it is inside a carrying case.
• Connect the power adapter to a proper power source.
• Do not attempt to service the power adapter. There are no service parts inside. Replace the unit if it is
damaged or exposed to excess moisture.
Care and cleaning
• Do not place the monitor face down on the floor or a desk surface directly. Otherwise, scratches on
the panel surface may occur.
• The equipment is to be secured to the building structure before operation.
• (For models that support wall or ceiling mounting)
• Install your monitor and monitor mounting kit on a wall with flat surface.
• Ensure that the wall material and the standard wall mount bracket (purchased separately) are stable enough
to support the weight of the monitor.
• Turn off the monitor and the power before disconnecting the cables from the LCD monitor.
Please follow these safety instructions for best performance, and long life for your monitor.
10-90% 0-3000m0-40°C 10-60% 0-12000m-20-60°C
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• Always unplug the product from the power outlet before cleaning. Clean the LCD monitor surface with
a lint-free, non-abrasive cloth. Avoid using any liquid, aerosol or glass cleaners.
• Slots and openings on the back or top of the cabinet are for ventilation. They must not be blocked or
covered. Your monitor should never be placed near or over a radiator or heat sources, or in a built-in
installation unless proper ventilation is provided.
• Do not place heavy loads on the monitor to avoid possible personal injury or damage to the monitor.
• Consider keeping the box and packaging in storage for use in the future when you may need to
transport the monitor.
• Refer to the product label for information on power rating, manufacture date, and identification
markings.
Servicing
• Do not attempt to service this product yourself, as opening or removing covers may expose you to
dangerous voltages or other risks. If any of the above mentioned misuse or other accident such as
dropping or mishandling occurs, contact qualified service personnel for servicing.
• Contact your place of purchase or visit the local website from Support.BenQ.com for more support.
Caution
• The monitor should be 50 ~ 70 cm (20 ~ 28 inches) away from your eyes.
• Looking at the screen for an extended period of time causes eye fatigue and may deteriorate your
eyesight. Rest your eyes for 5 ~ 10 minutes for every 1 hour of product use.
• Reduce your eye strain by focusing on objects far way.
• Frequent blinking and eye exercise help keep your eyes from drying out.
Typographics
In this document, the steps needed to reach a menu may be shown in condensed form, for example:
Menu > System > Information.
Icon / Symbol Item Meaning
Warning Information mainly to prevent the damage to components, data, or
personal injury caused by misuse and improper operation or
behavior.
Tip Useful information for completing a task.
Note Supplementary information.
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Table of Contents
Copyright ......................................................................................................................................................... 2
Product support ............................................................................................................................................ 3
Getting started ............................................................................................................................................... 8
Getting to know your monitor ................................................................................................................10
Front view........................................................................................................................................................................ 10
Bottom view.................................................................................................................................................................... 10
Back view ......................................................................................................................................................................... 10
Connections ..............................................................................................................................................................................11
How to assemble your monitor hardware ............................................................................................12
How to detach the stand and the base ...............................................................................................................................17
Using the monitor wall mounting kit ..................................................................................................................................19
Getting the most from your BenQ monitor .........................................................................................20
Downloading the LCD Monitor driver files from the Internet........................................................................... 20
How to install the monitor on a new computer ..............................................................................................................21
How to upgrade the monitor on an existing computer .................................................................................................22
How to install on Windows 10 system ..............................................................................................................................23
How to install on Windows 8 (8.1) system .......................................................................................................................24
How to install on Windows 7 system ................................................................................................................................25
How to adjust your monitor ....................................................................................................................26
The control panel........................................................................................................................................................... 26
5-way controller and basic menu operations ....................................................................................................................27
Setting up your monitor for different scenarios ..................................................................................................... 28
Switching the inputs quickly with the looping key.................................................................................................. 29
Working with the Quick Menu................................................................................................................................ 30
Available menu options to each Color Mode .................................................................................................................32
Adjustable OSD settings............................................................................................................................................... 32
Working with the HDRi hot key................................................................................................................................ 33
Adjusting screen brightness automatically (Bright Intelligence Plus).................................................................. 33
Working with HDR technology.................................................................................................................................. 34
Choosing an audio scenario......................................................................................................................................... 35
Adjusting display mode ................................................................................................................................................. 35
Choosing an appropriate color mode ....................................................................................................................... 35
Connecting the monitor to your MacBook series product ................................................................................. 35
Enabling color vision accessibility (Color Weakness)........................................................................................ 35
Activating FreeSync™ Premium ................................................................................................................................. 36
Working with Video Format Support technology.................................................................................................. 36
Initial setup for playing games at 165 Hz .................................................................................................................. 36
Navigating the main menu .........................................................................................................................38
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Input menu ...............................................................................................................................................................................39
Quick Menu ............................................................................................................................................................................40
Color Mode menu ................................................................................................................................................................42
Eye care menu ........................................................................................................................................................................45
Audio menu .............................................................................................................................................................................47
System menu ..........................................................................................................................................................................48
Troubleshooting ...........................................................................................................................................51
Frequently asked questions (FAQ)............................................................................................................................. 51
Need more help?............................................................................................................................................................ 53
3/9/21
EX10S-EM-V0
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Getting started
When unpacking please check you have the following items. If any are missing or damaged, please contact
the place of purchase for a replacement.
BenQ LCD Monitor
Monitor Stand
Monitor Base
Quick Start Guide
Safety Instructions
Regulatory Statements
Power Cord
(Supplied item may differ by model or
region.)
Quick Start Guide
Safety
Instructions
Regulatory
Statements
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I/O Cover
Video Cable: HDMI
Video Cable: DP
(Optional accessory)
Video Cable: DP to mini DP
(Optional accessory)
Audio Cable
(Optional accessory)
• Available accessories and the pictures shown here may differ from the actual contents and the product supplied for
your region. And the package contents may subject to change without prior notice. For cables that are not supplied
with your product, you can purchase them separately.
• Consider keeping the box and packaging in storage for use in the future when you may need to transport the
monitor. The fitted foam packing is ideal for protecting the monitor during transport.
Always keep the product and accessories out of reach of small children.
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Getting to know your monitor
Front view
Bottom view
Back view
1. Light sensor
2. Cable management hole
3. HDRi hot key
4. Speakers
5. Looping key
6. 5-way controller
7. Power button
8. Headphone jack
9. HDMI socket x 2
10. DisplayPort socket
11. AC power input jack
12. Kensington lock slot
• Above diagram may vary depending on the model.
• Picture may differ from product supplied for your region.
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