BenQ BL2420 User manual
BL Series
LCD Monitor
User Manual
2
Copyright
Copyright © 2016 by BenQ Corporation. All rights reserved. No part of this publication may
be reproduced, transmitted, transcribed, stored in a retrieval system or translated into any
language or computer language, in any form or by any means, electronic, mechanical, magnetic,
optical, chemical, manual or otherwise, without the prior written permission of BenQ
Corporation.
Disclaimer
BenQ Corporation makes no representations or warranties, either expressed or implied, with
respect to the contents hereof and specifically disclaims any warranties, merchantability or
fitness for any particular purpose. Further, BenQ Corporation reserves the right to revise this
publication and to make changes from time to time in the contents hereof without obligation of
BenQ Corporation to notify any person of such revision or changes.
The performance of flicker-free may be affected by external factors such as poor cable quality,
unstable power supply, signal interference, or poor grounding, and not limited to the above
mentioned external factors. (Applicable for flicker-free models only.)
Power Safety
• The AC plug isolates this equipment from the AC supply.
• The power supply cord serves as a power disconnect device for pluggable equipment. The
socket outlet should be installed near the equipment and be easily accessible.
• This product should be operated from the type of power indicated on the marked label. If you
are not sure of the type of power available, consult your dealer or local power company.
• An approved power cord greater or equal to H03VV-F or H05VV-F, 2G or 3G, 0.75mm2must
be used.
Care And Cleaning
• Cleaning. Always unplug your monitor from the wall outlet before cleaning. Clean the LCD
monitor surface with a lint-free, non-abrasive cloth. Avoid using any liquid, aerosol or glass
cleaners.
• Slots and openings on the back or top of the cabinet are for ventilation. They must not be
blocked or covered. Your monitor should never be placed near or over a radiator or heat
source, or in a built-in installation unless proper ventilation is provided.
• Never push objects or spill liquid of any kind into this product.
Please follow these safety instructions for best performance, and long life for your monitor.
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Servicing
Do not attempt to service this product yourself, as opening or removing covers may expose
you to dangerous voltages or other risks. If any of the above mentioned misuse or other
accident such as dropping or mishandling occurs, contact qualified service personnel for
servicing.
BenQ ecoFACTS
BenQ has been dedicated to the design and development of greener product as part of its
aspiration to realize the ideal of the "Bringing Enjoyment 'N Quality to Life" corporate vision
with the ultimate goal to achieve a low-carbon society. Besides meeting international regulatory
requirement and standards pertaining to environmental management, BenQ has spared no
efforts in pushing our initiatives further to incorporate life cycle design in the aspects of
material selection, manufacturing, packaging, transportation, using and disposal of the products.
BenQ ecoFACTS label lists key eco-friendly design highlights of each product, hoping to ensure
that consumers make informed green choices at purchase. Check out BenQ's CSR Website at
http://csr.BenQ.com/ for more details on BenQ's environmental commitments and
achievements.
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Table of Contents
Copyright ......................................................................................................................................2
Getting started .............................................................................................................................5
Getting to know your monitor ................................................................................................7
Front view.................................................................................................................................................... 7
Back view ..................................................................................................................................................... 7
Input and output ports.............................................................................................................................. 8
Connection ................................................................................................................................................ 10
How to assemble your monitor hardware ........................................................................ 13
How to detach the stand and the base ............................................................................................... 20
Adjusting the monitor height ................................................................................................................ 22
Rotating the monitor .............................................................................................................................. 23
Viewing angle adjustment ....................................................................................................................... 24
Using the monitor wall mounting kit ................................................................................................... 25
Getting the most from your BenQ monitor ...................................................................... 26
How to install the monitor on a new computer .............................................................................. 27
How to upgrade the monitor on an existing computer ................................................................. 28
How to install on Windows 10 system (selected models only) ................................................... 29
How to install on Windows 8 (8.1) system .......................................................................................30
How to install on Windows 7 system ................................................................................................ 31
How to adjust your monitor ................................................................................................. 32
The control panel..................................................................................................................................... 32
Basic menu operation ............................................................................................................................. 33
Picture optimization (for models with D-Sub inputs) ..................................................................... 35
Customizing the hot keys....................................................................................................................... 35
Adjusting display mode ........................................................................................................................... 35
Choosing an appropriate picture mode.............................................................................................. 36
Connecting the monitor to your MacBook series product ........................................................... 36
Navigating the main menu ...................................................................................................... 37
Display menu ............................................................................................................................................. 38
Picture menu ............................................................................................................................................. 40
Picture Advanced menu ......................................................................................................................... 42
Audio menu ............................................................................................................................................... 45
System menu ............................................................................................................................................. 46
Ergonomics menu .................................................................................................................................... 50
Eco menu ................................................................................................................................................... 52
Troubleshooting ....................................................................................................................... 54
Frequently asked questions (FAQ) ...................................................................................................... 54
Need more help?...................................................................................................................................... 56
5Getting started
Getting started
When unpacking please check you have the following items. If any are missing or damaged,
please contact the place of purchase for a replacement.
BenQ LCD Monitor
Monitor Stand
Monitor Base
Quick Start Guide
CD-ROM
Power Cord
(Picture may differ from product supplied
for your region.)
Video Cable: D-Sub
(Optional accessory for models with D-Sub
inputs)
6 Getting started
Video Cable: DVI-D
(Optional accessory)
Video Cable: DP
(Optional accessory)
Video Cable: HDMI
(Optional accessory for models with HDMI
inputs)
Audio Cable
USB Cable
Headphone hook
• Available accessories and the pictures shown here may differ from the actual contents and the product supplied
for your region. And the package contents may subject to change without prior notice. For cables that are not
supplied with your product, you can purchase them separately.
• Consider keeping the box and packaging in storage for use in the future when you may need to transport the
monitor. The fitted foam packing is ideal for protecting the monitor during transport.
Always keep the product and accessories out of reach of small children.
8 Getting to know your monitor
Input and output ports
Available input and output ports may vary depending on your purchased model. Check the
Specification document on the provided CD for details.
7. Headphone hook
8. VESA mount release button
8
7
BL2420P 1. Power switch
2. AC power input jack
3. DVI-D socket
4. HDMI socket
5. DisplayPort socket
6. D-Sub socket
7. Audio Line In
8. Headphone jack
9. USB 2.0 port (upstream;
connecting to the PC)
10. USB 2.0 port x 2 (downstream;
connecting to USB devices)
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9Getting to know your monitor
BL2420U 1. Power switch
2. AC power input jack
3. DVI-D socket
4. HDMI-1 (1.4) socket
5. HDMI-2 (2.0) socket (*)(**)
6. DisplayPort socket (**)
7. Audio Line In
8. Headphone jack
9. USB 3.0 port (upstream;
connecting to the PC)
10. USB 3.0 port x 2 (downstream;
connecting to USB devices)
BL2420Z / BL2423 1. Power switch
2. AC power input jack
3. DisplayPort socket
4. DVI-D socket
5. D-Sub socket
6. Audio Line In
7. Headphone jack
8. USB 2.0 port (upstream;
connecting to the PC)
9. USB 2.0 port x 2 (downstream;
connecting to USB devices)
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12 3 4 67895
• *: HDMI-2 (2.0) only works with compatible graphic cards and devices.
Compatible issue may occur when the HDMI-2 (2.0) input port conducts with a HDMI 1.4 output port.
• **: Supports up to 3840 x 2160 @ 60 Hz.
• Above diagram may vary depending on the model.
• Picture may differ from product supplied for your region.
10 Getting to know your monitor
Connection
The following connection illustrations are for your reference only. For cables that are not
supplied with your product, you can purchase them separately.
For detailed connection methods, see page 15 - 17.
PC/Notebook
USB peripherals
(USB 2.0)
Headphone/
Speakers
BL2420P
This manual suits for next models
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Table of contents
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