Avocent AMX Switch Series Installation and maintenance instructions

Installer/User Guide

AMX™Series

INSTRUCTIONS

This symbol is intended to alert the user to the presence of important

operating and maintenance (servicing) instructions in the literature

accompanying the appliance.

DANGEROUS VOLTAGE

This symbol is intended to alert the user to the presence of uninsulated

dangerous voltage within the product’s enclosure that may be of sufficient

magnitude to constitute a risk of electric shock to persons.

POWER ON

This symbol indicates the principal on/off switch is in the on position.

POWER OFF

This symbol indicates the principal on/off switch is in the off position.

PROTECTIVE GROUNDING TERMINAL

This symbol indicates a terminal which must be connected to earth ground

prior to making any other connections to the equipment.

Avocent, the Avocent logo, AMX, AMWorks, OSCAR and The

Power of Being There are trademarks or registered trademarks

of Avocent Corporation or its affliates. All other marks are the

property of their respective owners.

AMX™Series

Installer/User Guide

USA Notification

Warning: Changes or modifications to this unit not expressly approved by the party

responsible for compliance could void the user's authority to operate the equipment.

Note: This equipment has been tested and found to comply with the limits for a Class A digital

device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable

protection against harmful interference when the equipment is operated in a commercial

environment. This equipment generates, uses and can radiate radio frequency energy and, if

not installed and used in accordance with the instruction manual, may cause harmful

interference to radio communications. Operation of this equipment in a residential area is

likely to cause harmful interference in which case the user will be required to correct the

interference at his own expense.

Canadian Notification

This digital apparatus does not exceed the Class A limits for radio noise emissions from

digital apparatus set out in the Radio Interference Regulations of the Canadian Department

of Communications.

Le présent appareil numérique n’émet pas de bruits radioélectriques dépassant les limites

applicables aux appareils numériques de la classe A prescrites dans le Règlement sur le

brouillage radioélectrique édicté par le Ministère des Communications du Canada.

Japanese Approvals

Agency Approvals

EN55022 Class A, EN55024, EN61000-3-2, EN61000-3-3, EN60950, FCC

47CFR Part15

Class A,

CSA C22.2 No. 60950, IEC 60950, FCC 15 Class A, UL 60950 third edition, VCCI Class A

Table of Contents

Chapter 1: Product Overview

Features and Benefits . . . . . . . . . . . . . . . . . . . . . . . . . 3

Component Overview . . . . . . . . . . . . . . . . . . . . . . . . . 4

Safety Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Chapter 2: Installation

Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Installing an AMX System . . . . . . . . . . . . . . . . . . . 12

Installing a Tiered AMX System . . . . . . . . . . . . . . . 20

Configuring the AMX Database . . . . . . . . . . . . . . . 21

Configuring an AMX Switch . . . . . . . . . . . . . . . . . . 21

FLASH Upgrading the AMX System . . . . . . . . . . . 21

Chapter 3: Basic Operations

Power Up and LEDs . . . . . . . . . . . . . . . . . . . . . . . . . 25

User Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

OSCAR Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Selecting Servers . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Keyboard Translation . . . . . . . . . . . . . . . . . . . . . . . 32

Chapter 4: Advanced Operations

User Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Server Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . 39

Console Maintenance . . . . . . . . . . . . . . . . . . . . . . . 40

Chapter 5: Terminal Operations

Accessing the Terminal Menu . . . . . . . . . . . . . . . . . 47

Appendices

Appendix A: Technical Specifications . . . . . . . . . . . 51

Appendix B: Using AMIQ-SRL Modules . . . . . . . . . 56

Appendix C: Technical Support . . . . . . . . . . . . . . . 61

Contents

Product Overview

Features and Benefits . . . . . . . . . . . . . . . . . . . . . . . . . 3

Component Overview . . . . . . . . . . . . . . . . . . . . . . . . . 4

Safety Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Chapter 1: Product Overview 3

Chapter 1: Product Overview

Features and Benefits

The Avocent AMX™ Series of products allows multiple users within the

switching system to access and operate PC, USB or Sun servers and serial

devices at the same time. A basic AMX system configuration connects users

and servers to one or more AMX switches. Any user in the system can access

any attached server or serial device by simply switching to it through an

AMX switch.

NOTE: References to the AMX unit and AMX switch are used interchangeably in this

user guide.

An AMX system consists of one or more rack mountable AMX switches, the

Avocent matrix user station and the Avocent matrix intelligent module(s)

AMIQ. The AMX switch is equipped with Avocent’s patented On-Screen

Configuration Activity Reporting (OSCAR®) interface, allowing you to use your

keyboard or mouse to select any attached server or serial device. Also supplied

with each AMX is AMWorks™, the standalone administration utility used to

administer naming and access information for attached users and servers.

Multiplatform

The AMX Series features multiplatform capabilities, enabling your switching

system to simultaneously support any combination of PC, USB or Sun servers

and serial devices. The AMX switch permits easy access across platforms with a

PS/2 or Sun keyboard and mouse. Operated through the AMX system, a PC

keyboard and mouse can operate a Sun server as easily as a Sun keyboard and

mouse can operate an attached PC.

Advanced video compensation

The AMX user station provides advanced video compensation that maximizes

video quality to support long distance communications. The video

compensation feature automatically compensates for any losses in video signal

to the user station.

Multiuser

The AMX Series allows “matrix switching,” enabling multiple users to have

simultaneous access to different servers and serial devices in the system. For

example, an AMX system with four users accessing four different servers is a

4 x 4 matrix. Eight users accessing 10 different servers would be an 8 x 10 matrix.

4AMX Series Installer/User Guide

Sharing

If two or more users need access to the same server or serial device, they can

share access through the AMX Series units. Sharing enables multiple users to

switch to the same server at the same time. All connected users can see the

server’s video, but only one user can enter data at any given moment.

Expansion capability

The expansion capability of your AMX switch depends on the AMX product

installed in your system. If your total number of servers is greater than 32

(supported by the AMX5000) or 64 (supported by the AMX5010), you can

connect multiple AMX switches together to give dozens of users control of

hundreds of servers from one set of peripherals. For additional flexibility, you

can attach other Avocent keyboard, video and mouse (KVM) switches to the

AMX as well. Refer to Chapter 2 for additional information on tiering an

AMX system.

OSCAR graphic user interface

Using the OSCAR interface, you can select any attached system computer

through your keyboard or mouse. The OSCAR interface supports multilevel

security with password protection, enabling you to control how much access

users have to each server in your data center. For additional security, OSCAR

can be configured to log out after a user-defined period of inactivity. When the

time-out is reached, the current channel is deselected and the screen goes

blank. Users must log in again to access system servers.

AMWorks utility

AMWorks is the standalone administration utility supplied with each AMX.

This utility is used to assign names to attached servers and administer

naming and access information for attached users. You can also use

AMWorks to configure AMX installations remotely, eliminating the need to

configure each unit separately. In addition, AMWorks enables you to monitor

and report on all system and switching events and activities.

Component Overview

An AMX system consists of four main components:

• One or more AMX switches

• Avocent matrix user station(s)

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