Avermedia AVerDiGi EH5216+ User manual

AVerMedia®

AVerDiGi EH5216+

Service Manual

2010

AVerMedia

AVerDiGi EH5216+

Version 1.0

2010/1/1

Service manual for EH5216+

Table of contents

1. Version history of service manual

………………………………………...3

1.1. Version history……………………………………………………………………………….3

2. About this service manual

……………………………………………………...4

2.1. Legal information & disclaimer…………………………………………………………….4

2.2. Technical specifications…………………………………………………………………….5

3. Parts list

…………………………………………………………………………………….8

3.1. Main modules………………………………………………………………………………..8

3.2. Screws and other parts……………………………………………………………………11

3.3. Outside case and other parts……………………………………………………………..13

4. Disassembly & Assembly

………........................................................................14

4.1. Tools needed………………………………………………………………………………14

4.2. To disassemble and assemble the DVR………………………………………………..14

5. Troubleshooting procedures

………………………………………………..25

5.1. None UI related …………………………………………………………………………...25

5.1.1. What should I do if the unit is not booting? …………………………………26

5.1.2. What should I do if there is no local VGA / BNC display? ………………...27

5.2. UI related …………………………………………………………………………………..28

5.2.1. What should I do if there is no camera (analog) display? ………………....29

5.2.2. What should I do if there is no camera (IP camera) display? …………….30

5.2.3. What should I do if the network function is not working? …………………31

5.2.4. What should I do if the DVD backup is not working? ……………………...32

5.2.5. What should I do if the audio is not working? ………………………………33

5.2.6. What should I do if the HDD is not recording? ……………………………..33

5.2.7. What should I do if the pointing device is not working? …………………...33

5.2.8. What should I do if the remote control is not working? ……………………34

5.2.9. What should I do if the front panel control is not working? ………………..34

5.2.10. What should I do if the unit shuts down unexpectedly? ……………….......34

Service manual for EH5216+

1. Version history

Version

Released date

Description Editor Approved by

1.0 1/1/2010 First version Erick Jackie/Karen

Service manual for EH5216+

2.About this service manual.

2.1 Legal information & disclaimer.

Initial information

This guide is a troubleshooting reference used for maintaining and servicing

the DVR EH5216+. It provides comprehensive information on identifying DVR

features, components, and spare parts; troubleshooting DVR problems; and

performing DVR disassembly procedures.

The target users of this document are our value customers and customer

service teams.

No part of this document may be copied, reproduced, or transmitted by any

means, without prior written permission from AVerMedia® Information,Inc.

AVerMedia® Information,Inc will not take the responsible of the losses of those

unauthorized and misuse by third parties.

Warning

Only authorized technicians should repair this equipment. All troubleshooting

and repair procedures are detailed to allow only subassembly-/module-level

repair.

Because of the complexity of the individual boards and subassemblies, do not

attempt to make repairs at the component level or modifications to any printed

wiring board. Improper repairs can create a safety hazard.

Any indication of component replacement or printed wiring board modification

may void any warranty or exchange allowances.

Caution

To prevent static damage to components inside your DVR, discharge static

electricity from your body before you touch any of your DVR's electronic

components. You can do so by touching an unpainted metal surface.

Service manual for EH5216+

2.2 Technical specifications.

Please refer to the following general technical specifications for the EH5216+ DVR.

Electrical

ElectricalElectrical

Electrical

specifications

specificationsspecifications

specifications

Camera Inputs (analog) 16 BNC connectors

Camera Inputs (IP) 16 CH MPEG4/ JPEG /H.264 data streams from IP

cam

Video output VGA Out x 1, Composite out x 2

Loop Through Outputs(analog) 16 BNC connectors (optional)

Composite video signal 1 Vpp, 75 Ohm

Recording resolution (analog inputs)

PAL:

352 x 288 (CIF), 720 x 576 (D1)

NTSC:

352 x 240 (CIF), 720 x 480 (D1)

Recording resolution (IP inputs) 2560x1200, 1920X1200, 1600X1200, 1440X1280,

1440X 1080, 1280X1024, 1280X960, 1024X768,

800X600, 720X576, 720X 480, 640X480, 352X 288,

352X 240, 320X 240

Compression Method (analog)

MPEG4

Recording rates CIF(NTSC/PAL) D1(NTSC/PAL)

480/ 400 fps 240/ 200 fps

Recording rates per channel (video inputs analog)

NTSC:0-30 fps

PAL:0-25 fps

Recording rates per channel (video inputs IP) NTSC:0-30 fps

PAL:0-25 fps

Preview resolution PAL: 720 x 576 NTSC: 720 x 480 VGA: 1024 x 768

Supported IP cameras (support IP PTZ, IP IO, and

IP audio if IP cameras built-in)

AXIS, Panasonic, SONY, Arecont, Mobotix, BOSCH,

IQinvision, JVC, TOSHIBA, VIVOTEK, ACTi, D-Link,

Service manual for EH5216+

PiXORD, PELCO, Apron, Lilin and more

Audio Inputs 16-ch line-in signal,8 KHz sampling rate (optional)

Audio Output 1-ch line-out signal

Microphone Input 1-ch line-in signal

Alarm Inputs 16

Input voltage: max. 6 VDC

Relay Outputs

Voltage range: 125VAC - 30 VDC

Switching current: max. 1A

PTZ control (analog) Protocol supported:

Pelco-D, Pelco-P, DynaColor, Lilin, CD55, DiGiDome,

YoKo, MicroJack-P, Cannon(VC-C4R),

Panasonic(CS859/CW860), Samsung(SCC-641),

JVC(TK-C676), JVC(TK-C675), Sony(EVI-D70P),

Philips(TC8560/TC700), ELMO(PTC-200C), Fastrax

II(HID-2404), AmericanDynamics_Ultra, DMP23-H2,

MD101, Sony(15-cz45-1)

Storage capacity support Support up to 4 SATA HDD (1 removable, 3 internal)

eSATA support Support eSATA RAID

Ethernet 10/100/1000Base-T, bandwidth-limited

RS 485 port 1, Terminal Block, Tx+, Tx-, Rx+, Rx-

RS 232 port 1, 9 Pin, Male

USB 2.0 3

DVD writer Included; supported medias: DVD±R, DVD±RW

Power Input Power adapter; 19V DC

Typical power consumption approx. 72W

Power consumption max.80 W

Operating system Embedded Linux, Graphical User Interface

Operator Interface Front panel keypad, USB mouse, USB PC keyboard,

remote controller(support optional IR extension cable)

Web Browser (Remote Client) Microsoft Internet Explorer 6 or higher, on Windows

2000, XP, VISTA, Windows 7

Export of video/audio data AVerMedia format

Mechanical facilities

Dimensions(H x W x D) 65x430x370 mm

Weight 4.6 KG (Not include HDDs)

Environmental conditions

Service manual for EH5216+

Operating temperature 0 °C to +40 °C (32 °to 104 °F)

Storage temperature -30 °C to +60 °C (-22°F to 140 °F)

Relative humidity in operation 50%-80%

Relative humidity when stored 90%

Electromagnetic Compatibility (EMC)

USA FCC Part 15, Class A

EN 55011(Group I, Class A)

EN 61000-3-2: 2000, Class A

Safety

EU EN 60950-1: 2001+A11:2004

Service manual for EH5216+

3. Parts list.

3.1 Main modules.

Part number Part description Picture

51F2X8NP00AD GM_EH5216 LITE_AVI_0_VER

51C2A9NP00AG GM_SEB5116_AVI_0_VIDEO

51C2A9NP00AC GM_SEB5116_AVI_0_IR

51C2A9NP00AH GM_SEB5116_AVI_0_POWER

51F2X8NP00AB GM_EH5216_AVI_0_USB

51C2A9NP00AB GM_SEB5116_AVI_0_FUN.NU

M(2 IN 1)

Service manual for EH5216+

Part number Part description Picture

51C2A9NP00AD GM_SEB5116_AVI_0_CONTRO

51C2A9NP00AB GM_SEB5116_AVI_0_FUN.NU

M(2 IN 1)

064APOWERBHF CABLE-ATX CABLE-760mm

064AOTHERBFS

CABLE-POWER SWITCH

＆

IR-410mm

064AOTHERBFW CABLE-FUNCTION

＆

CONTROL-200mm

064AOTHERBHB CABLE-USB*3

＆

NUMBER-200mm

0700DVD--AKJ COMPUTER-DVDROM-DRW-I

HAS324/BLACK

Service manual for EH5216+

Part number Part description Picture

064AOTHERBFJ CABLE-SERIAL ATA

CABLE-500mm

064ASATA-BDV CABLE-SATA TO E-SATA-40CM

067AG252PAAV WIRE-2.5*2P-15CM-JIE LI

064AOTHERBGA CABLE-UL2651-16C-150mm

208AC2F1-ADX PLASTIC-

電線固定板

(FWA-22C)

041312GOOAK3 ADAPT-AC/DC-100V~240V/19V

-4.74A

0410KDE12AB5 FAN-KDE1205PFV2-550mm

Table of contents

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