AVC Quingo CLASSIC User manual

HANDBOOK &

SERVICE MANUAL

QUINGO CLASSIC-PLUS-SPORT

MAY 2016 - ISSUE 15

Please read this manual. This document

contains the important information

required to familiarise yourself with the

vehicle. Complete all the information

within this document. If any information

is not clear, contact us immediately. Keep

this manual in a safe place, it must remain

with the vehicle throughout it’s life.

Advanced Vehicle Concepts

7 Stadi m Way,

Cradock Road Ind strial Estate,

L ton, Bedfordshire LU4 0JF

United Kingdom

www.quingo.co.com

WHILE THE INFORMATION CONTAINED IN THIS BROCHURE

IS CORRECT AT THE TIME OF PRINTING, ADVANCED VEHICLE

CONCEPTS LIMITED RESERVES THE RIGHT TO ALTER OR

AMEND SPECIFICATIONS WITHOUT NOTICE.

ALL QUINGO MODELS ARE DESIGNED AND PRODUCED

BY ADVANCED VEHICLE CONCEPTS LIMITED.

ALL INTELLECTUAL PROPERTY RIGHTS INCLUDING

QUINTELL TECHNOLOGY ARE PROTECTED BY PATENT

NUMBER: 204390 .

DISTRIBUTOR STAMP:

Quingo Handbook covers v6. xp_Layout 1 04/05/2016 16:46 Page 1

Owners Manual and Service Record

Keep this Manual in a safe place

This document contains the information required to familiarise

yourself with the vehicle

Complete all the information within this document

If any information is not clear contact your service provider

immediately

This Document must remain with the vehicle

throughout its life

Product Model Number……………………………

Serial Number………………………………………

Date of Purchase…………………………………

This Vehicle was supplied by:

This product is manufactured by: AVC LTD,

Sovereign Court, 230 Upper Fifth Street, Central Milton Keynes, Bucks MK9 2HR England.

Contents page 1

NOTICE

The contents of this document regarding photographs and text may change because of

specification upgrades. AVC Ltd retains the right to change specification of its products

without prior notice.

Contents 1

Safety information 2 to 3

EMI Information & Life Expectancy of the Product 4

Quick reference 5

Controls – Dashboard 6 to 8

Controls – Tiller (Control Lever) 9

Quingo Sport features 10

Quingo Sport features/front bumper 11

Freewheel Device Quingo & Quingo+ 12

Freewheel Device Quingo Sport 13

Anti Tip Devices 14

Quingo Adjustments 15

Seating & Tiller adjustments 16 to 19

Transporting the Classic & Plus 20 to 23

Transporting the Sport 24

Battery charging 25 to 26

Using a fully weather cover/Warning beacon 27

Simple Maintenance 28

Troubleshooting guide 29

Additional safety information 30

Driving the vehicle 31 to 32

FAQ (Frequently asked questions) 33

Guarantee and Warranty 34

Breakdown & Servicing 35

Engineers checklist 36

Service log 37

Technical information regarding EMI 38

Technical specification Quingo & Quingo+ 39

Technical specification Quingo Sport 40

Safety Information page 2

Read this manual thoroughly before driving or operating the vehicle.

Every mobility scooter operates differently. Do not assume they are the same.

If you have any doubt about the content of this manual phone your service

provider immediately. Read the instructions contained within this document, they

apply for the Quingo Classic, Quingo Plus and Quingo Sport. The photographs in

this document depict the Quingo Classic and Quingo Plus. Differences for the

Sport are explained on page 7. Maintain the vehicle correctly and ensure it is

serviced regularly.

Intended use of the vehicle

Designed solely for use by a disabled person (up to the maximum

recommended weight) who requires a mobility scooter with maximum

versatility and a safe, comfortable seating position with maximum

manoeuvrability This unit can be transported in the rear of a vehicle but

weight and dimensions should be checked before purchase.

The Quingo Classic and Quingo Plus are intended for indoor/outdoor use, the

Sport for outdoor use only. The Quingo Classic is rated 4mph for pavement

use and has been classified according to EN 12184:2014 as class B mobility

product (for indoor and outdoor areas). Speed, range, turning circle, safe

climbing ability, maximum obstacle height and permissible operating

conditions can be found in "Technical Specifications". All vehicles are not

intended to run in deep water (over 2”/5cm) or muddy areas.

Important note for Quingo Plus & Sport.

The law requires that class 3 products must be registered with the DVLC.

Contact the DVLC for further information or contact your supplier. The

vehicles can be run on hard ground. Avoid sandy or gravel areas as this can

seriously affect the range. These vehicles are not intended as off road

vehicles.

Safety Notices

Within this manual there are important safety notices. They are clearly

marked on the appropriate pages. Make sure that you understand these

notices. If any part is unclear phone your service provider.

Safety Information page 3

Use by another person or Insurant

The vehicle can be used by additional persons other than the owner/driver.

Before usage the following checks should be carried out:

Seat height is comfortable

Angle of footrests is correct

Armrests are adjusted correctly

Seat is adjusted forward or rearward to suit the driver

All functions should be explained

Free wheel device should be demonstrated

Operation of the handlebar emergency brake

A demonstration of the capabilities of the product

Charging procedure

The driver to be given a copy of the handbook

Before the additional driver is allowed on their own check they are capable

physically and mentally to drive the vehicle safely.

No liability is assumed with respect to the use of any information contained in this publication.

While every precaution has been taken in the preparation of this publication Advanced Vehicle

Concepts Ltd. assumes no responsibility for errors of omissions nor is any liability assumed for

damages resulting from the use of information contained in this publication. This publication, as

well as the operational details described herein, is subject to change without notice.

EMI Information & Life Expectancy of the Product page 4

Information regarding Electromagnetic Interference (EMI)

This section contains information on the possible effects of electromagnetic

interference to your vehicle.

EMI refers to the effects electromagnetic energy might have on the control

systems of your vehicle. The interference could cause the brakes to release, the

vehicle to move by itself or damage the electronics.

There are broadly three types of sources of electromagnetic energy:

1. Hand Held, Short Range Portable Transceivers. Examples include: CB

radios, walkie-talkies, security, fire and police transceivers, mobile phones

and other devices that transmit a signal even when not in use.

2. Medium Range Mobile Transceivers. Examples include: police, fire,

ambulance and taxi transceivers.

3. Long Range Transmitters and Receivers. Examples include: radio and

television towers and amateur (HAM) radios.

There is an immunity level that has to be met by law and your scooter has been

tested to the required level. For a full technical explanation see Page 31 in this

document.

WARNING

Even though your vehicle meets the requirements it is recommended that you

follow certain precautions.

1. Do not operate hand held transceivers such as CB radios or mobile

phones while the vehicle is switched on.

2. Be aware of transmitter masts, such as television and radio stations.

Avoid getting close to them.

If your vehicle starts to operate by itself switch it off and call your service

provider. Report all faults of this type.

Life Expectancy of the Product

The life expectancy of the product is 5 years, depending on usage and product

care, so please ensure that your product is used in strict accordance with the

intended use as set out in this document and all service and maintenance

requirements are carried out as recommended.

The estimated life expectancy may be exceeded if the product is used carefully

and properly maintained, but it can also be considerably reduced by extreme or

incorrect use. Although we estimate the life expectancy for this product it does not

constitute an additional warranty.

Quick Reference Page 5

Tiller

Basket

QSS (Quintell Stabilising System)

Rear Cover

Footrest

Lights

Indicators

Headrest

Armrest

Seat Adjustments

Controls – Dashboard page 6

Before driving your vehicle it is important to familiarise yourself with the

controls. Do not attempt to drive the vehicle before reading the rest of this

Handbook.

Power status lamp – see flash codes page 7

Battery level indicator

Speed control

Emergency Handbrake

Horn

Lights

Directional indicators

Accelerator - reverse

Accelerator - forward

Hazard lights

Half speed

See photographs on page 6

Power Status lamp: For normal use when the ignition is switched on this lamp

will light green. It stays constant unless a fault arises. If this should happen make

a note of the number of flashes as this indicates the problem with the vehicle.

Report this information to the service department when requesting an engineer.

1 flash Battery needs recharging

2 flashes Battery voltage too low

3 flashes Battery voltage too high

4 flashes Current time limit out

5 flashes Brake fault or freewheel engaged

6 flashes Accelerator lever pulled in when ignition switched on

7 flashes Speed pot error

8 flashes Motor volt error

9 flashes Other internal error

Battery Indicator: This instrument shows the level of charge in the batteries.

When in the green area the batteries are fully charged. When in the yellow area

the batteries need recharging and when in the red area the batteries urgently

need recharging. Note: When the vehicle is climbing a steep incline or starting off,

the level may drop momentarily, this is normal.

When checking the level- CAUTION: Choose a large flat hard standing area.

Drive the vehicle on a flat concrete area at full speed and take a reading.

Speed Control Dial: This controls the top speed of your scooter. When the dial

is turned to the left, this is its slowest speed. As the dial is turned to the right the

speed will increase to a maximum, which is the highest speed. Set the speed

before you move off.

Half speed: When this button is depressed the top speed of the vehicle will be

halved. This feature is normally used in a pedestrian area. In some countries this

is the law. Check your local authority.

See photographs on page 6

Accelerator forward/reverse: Pull in the right hand lever (when sitting on the

scooter) and it will move forward. The further the lever is pulled inwards the faster

the scooter goes. Pull in the left hand lever and the scooter will reverse.

Controls- Dashboard page 7

WARNING NOTICE!!

The lever mechanism should be treated with care as it could become

damaged if misused. Do not pull both levers in at once, as this will damage

the mechanism. Carry out recommended checks.

1. (Carry out daily) Before using the scooter check the mechanism for full

and free movement. With the ignition off and the key removed pull the lever

in fully on the right hand side then release. The lever should return

immediately to the normal position. Pull the left hand lever in fully then

release. The lever should return immediately to the normal position. If the

lever does not return immediately to the normal position (it sticks) contact

your service provider immediately and

DO NOT ATTEMPT TO OPERATE THE SCOOTER.

2. Never lean or place your body weight on the levers. This will damage the

mechanism.

3. If you have a weather proof cover on the scooter take care when removing it

especially in the tiller area. Make sure the cover does not snag the levers.

4. Do not hang objects such as bags or attach dog leads to the handlebar or

the lever mechanism.

Handbrake: This is for emergency use only. In the unlikely event that the main

braking system should fail this can be used to slow the vehicle.

Warning: If the ignition switch is turned off while the vehicle is at speed the

vehicle will come to an abrupt stop. If you are in a situation where you need to

stop abruptly use the emergency brake. Only switch off the ignition as a last

resort.

Controls – Dashboard Page 8

Checking for full and free movement

Remove ignition key

Levers shown in the normal Position

Left lever

Right lever

Pull in fully

and release

Pull in fully and

release

Handbrake

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