Avaya IP500 User manual

V1

Voicemail User Guide

for

AVAYA IP500

V1

2

Quick Reference Guide for Voice Mail

Recording Your Voicemail Greeting

To Record your Greeting

1. Press the Soft Key for Voice

2. Press the Side Soft Key for Greeting

3. Press the Side Soft Key for Record

4. Record your greeting and then press the Side Soft Key for Stop

5. Press the Side Soft Key for Listen to hear the message

6. Press the Side Soft Key for Submit to save the new greeting

7. Press EXIT to return to the main display

To Listen to your Greeting

1. Press the Soft Key for Voice

2. Press the Side Soft Key for Greeting

3. Press the Soft Key for Listen

To Delete your Greeting

1. Press the Soft Key for Voice

2. Press the Side Soft Key for Greeting

3. Press the Side Soft Key for Delete which will delete your current message

Accessing your Voice Mail

To listen to your messages

1. Press the Soft Key for Voice

2. Press the Side Soft Key for Listen to hear your messages

3. If applicable when prompted key in your password

4. Press the Side Soft Key for either:

-New Messages (and will show total number of messages beside it in

brackets)

-Old Messages OR

-Saved Messages

5. After playing the first message you will have displayed the following options:

-Next to play the next message

-<< to rewind 5 sec

->> to fast forward 5 sec

-Pause to pause the current message

-Delete to delete the current message

-Save to change the message’s category to Saved

-Previous to play previous message

-Copy to copy the message to another mailbox

(to add a covering message to the copied voicemail Press Copy

then Press Pre-Rec record your message Press Stop Press

Listen to hear your message Press Send.

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3

Transferring a Call to another User’s Mailbox

1. After receiving the call Press the Soft Key for Voice

2. Key in the user’s extension number

3. Press the Soft Key for Vmail Transfer the call will be transferred directly to the user’s

mailbox; the extension is not alerted.

Recording an Internal Message to Send to a Mailbox

1. Press the Soft Key for Voice

2. Press the Side Soft Key for Message

3. Dial the extension number of the person

4. Press the Side Soft Key for Message again

5. Press the Side Soft Key for Record

6. Record your message

7. Press the Side Soft Key for Stop when finished

After recording your message the following Soft Key options are displayed:

-Listen to listen to the message you just recorded

-Record to re-record your message

-Others to add other recipients; each separated by a # then press

Done

-Submit to submit/send the message

After submitting your message press EXIT to return to the main

display

Mailbox Password

Setting your password

1. Press the Soft Key for Voice

2. Press the Side Soft Key for Password

3. When prompted key in your password (minimum 4 digits)

4. Press the Side Soft Key for Done

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