Avaya MX10 User manual

49383-01 (11•98)

User's Guide

Guide d’ Utilisation

Guía para el Usuario

Headset

Switcher™

Multimedia Amplifier

MX10

Headset

Switcher™

Multimedia Amplifier

MX10

español

Auricular Switcher™

6362

français

Headset Switcher™

iii

Install in 5 easy steps.

Step 1: Plug into power source.

Step 2: Attach to phone and headset.

Step 3: Set default settings.

Step 4: Set telephone/amplifier

compatibility switch.

Step 5: Connect to an audio device.

Make a test call.

Learn the basics.

Use advanced features.

Amplifier Features

• Compatible with Sound Blaster™sound cards,

CD players, tape recorders.

• SoundGuard®Plus™Sound Compression protects

you from harsh noises, such as fax tones.

• Call Clarity™System improves incoming and

outgoing sound.

• Switch easily between headset and handset,

and between phone and audio device.

•Incoming volume adjustments.

• Mute

Advanced Features Enable:

• Speech recognition applications

• Training or music at the desktop

• Internet phone calls

• Record and play messages and music

• Call recording

welcome

to the Headset Switcher™

Multimedia Amplifier

from Avaya

PART I

PART II

PART III

PART IV

The Headset Switcher Multimedia Amplifier adapts your telephone

and computer or external audio device to an Avaya headset and

provides control of the sound through your headset.

This User Guide will help you install your Switcher amplifier, learn its

basic operations and take advantage of its more advanced features.

The Switcher amplifier is not designed to work on telephones

that have the dial pad in the handset or on cordless telephones.

1Amplifier to QD Coil Cable

2AC Power Supply

3External Audio Device Jack

(Mini-DIN)

4Telephone Line Jack

5Screwdriver

6Handset Jack

7AC Power Supply Jack

8Audio Device Cable

9Amplifier to Telephone Coil Cable

iv englishiv v

Connect the Switcher Multimedia Amplifier to your telephone and

computer or audio device as shown. Follow the five easy steps on

the following pages for complete installation details.

If you are not using the Switcher Multimedia Amplifier with a

computer or other external audio device, connect the Switcher

amplifier to your telephone as shown. Follow the first four easy

steps on the following pages for complete installation details.

english

1 2 4567 89

Headset Switcher™

Amplifier

1Battery Access Door

2Telephone/Amplifier

Compatibility Slide Switch

3Telephone/Amplifier

Compatibility Slide Switch Cover

4Outgoing Volume Control

5Incoming Volume Thumbwheel

6Headset/Handset Selector

7Telephone/Computer Audio

(controls direction of incoming sound)

8Microphone Selection

(controls direction of microphone)

9Headset Jack

10 External Audio Device Incoming

Volume Control

installation

overview

–+

123456

78910

vi 1

INSTALLATION STEPS

The AC power supply is shown installed

and plugged in to a standard wall socket

on the Installation Overview (see page v).

The Switcher amplifier requires power to

work with most phones.

Power is not required for the Switcher

when using:

• Avaya Merlin®, System 75/85 phones

• Avaya Definity®and 8400 series phones

Installing batteries

We recommend an AC power supply (included).

Two AA alkaline batteries (not included) may

also be used, but batteries will need to be

replaced frequently.

1. Remove the Battery Access Door located

on the side of the amplifier by placing your

thumb on the door and pushing down.

2. Install two AA alkaline batteries and

replace the door.

3. You will hear three “beeps“ through

the headset when the batteries are low.

english

install

in 5 easy steps

PLUG INTO POWER SOURCE

CONNECT TO PHONE

AND HEADSET

SET DEFAULT SETTINGS

SET TELEPHONE/AMPLIFIER

COMPATIBILITY SWITCH

CONNECT TO AN

AUDIO DEVICE

PART

STEP1plug into

power source

INSTALLATION STEPS

1. Unplug your telephone’s handset cord from

the telephone base.

2. Plug your telephone’s handset cord into the

Switcher amplifier handset jack ( ).

3. Connect your telephone base to the Switcher

amplifier telephone jack ( ) using the short

curly cord. On your telephone base, plug the

short curly cord into the outlet normally

used for your handset.

4. Plug the headset cord into the Quick

Disconnect™(QD) module on the long curly

cord coming from the front of the amplifier.

The QD will allow you to disconnect the

headset from the amplifier when you are

not using the phone, or need to move

away from the amplifier, while leaving

your headset in place.

INSTALLATION STEPS

These are the default settings for

headset use.

1. Headset/Handset Selector is switched

to Headset ( ).

2. Telephone/Computer Audio Switch is

released (no red indicator showing).

3. Microphone Switch is released (no

red indicator showing).

4. Incoming Volume Thumbwheel is set to 4.

5. The Outgoing Volume Control has been

pre-set. You can adjust it when you

place your first call (see page 7).

english english2 3

STEP2attach to

phone and headset STEP3set default

settings

INSTALLATION STEPS

1. Put on headset.

2. Lift the phone’s handset off the cradle

and place it on your desk.

3. If you don’t hear a dial tone, adjust

the Telephone/Amplifier Compatibility

Switch as indicated below:

1. Remove the Telephone Compatibility

Switch Access Door by placing two

fingers or thumbs on the raised bumps

and pushing down.

2. Remove the flat, plastic screwdriver from

the bottom of the amplifier by sliding it

through the braces holding it in place.

3. Make sure the amplifier is in the default

settings, and your telephone handset is

off of its cradle.

4. Using the screwdriver, slide the

Compatibility Switch until you hear a

clear dial tone. Experimenting with

various switch settings will not harm

the amplifier or your telephone.

INSTALLATION STEPS

1. Plug the single-jack end of the Audio

Device Cable (mini-DIN) into the

external audio device jack on the

rear panel of the amplifier.

2. Plug the twin jack ends of the Audio

Device Cable into the audio device,

matching the icons.

english english4 5

STEP4set telephone/amplifier

Compatibility Switch STEP5connect to

an audio device

–+

MIC

Line Out

SPKR

MAKE A TEST CALL.

1. Put on headset. Refer to your headset’s User Guide to

adjust the microphone position for best performance.

2. Lift the phone’s handset off the cradle and place it on your desk.

3. Make sure your Switcher amplifier settings are in default.

See page 3 for details.

4. Call a friend or colleague.

5. Adjust the Incoming Volume using the Incoming Volume

Thumbwheel. Refer to page 10 for more details.

6. Adjust the Outgoing Volume Control until the person on

the other end can hear your voice at an appropriate level.

See page 11 for more details.

7. If your friend cannot hear you, or you hear a buzz or hum,

try changing the Compatibility Switch. See page 4 for

more details.

8. Try activating the Mute function by depressing the

Microphone Selection Switch (red indicator showing).

Release the Microphone Selection Switch (no red

indicator showing) to deactivate the Mute function.

See page 12 for more details.

9. If you plugged your Switcher amplifier into an AC power

source, try unplugging the Power Supply. If you lose

power, your phone model requires AC power for your

Switcher amplifier. Plug the amplifier into the AC power

source again.

english 7

make

a test call

PART

LEARN THE BASICS

Default settings

These are the default settings for

headset use:

1. Headset /Handset Switch on Headset ( ).

2. Microphone Switch is released (no red

indicator showing).

3. Telephone/Computer Audio Switch is

released (no red indicator showing).

4. Incoming Volume Thumbwheel is set to 4.

Making and Receiving Calls with

a Headset

1. Put on headset.

2. Make sure the amplifier settings are

in default.

3. Lift the phone handset off the cradle

and place on your desk.

4. Make or receive your call. You will use

the dial pad and/or other features of

your telephone as you would normally.

5. To finish a call, place the phone handset

back on the cradle.

english 9

learn

the basics

DEFAULT SETTINGS

MAKING AND RECEIVING CALLS WITH A HEADSET

ADJUSTING •HEADSET INCOMING VOLUME

•HEADSET OUTGOING VOLUME

•AUDIO DEVICE LISTENING VOLUME

MUTING A CALL

MAKING AND RECEIVING CALLS WHILE LISTENING

TO AN AUDIO DEVICE

SHUTTING OUT SOUND FROM AN AUDIO DEVICE

MAKING AND RECEIVING CALLS WITH A HANDSET

III

PART

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