Avaya J139 User manual

AVAYA IP OFFICE J139 | J129

USER GUIDE

J139 PHONE BUTTONS AND FEATURES

1. Main Menu - Displays the list of options, such as Features, Applications,

Settings, Network information, Administration,and About

2. Navigation Cluster - Used to navigate on the Phone screen.

• Up and Down arrow keys: to scroll up and down

• Right and Left arrow keys: to move cursor in the text input ﬁeld, and to

toggle values in the selection ﬁelds

• OK button: to select the action assigned to the ﬁrst soft key

3. Contacts - Displays the entries in your Contacts list

4. Voicemail - Used to dial the conﬁgured voice mail number to receive a

voice message

5. Recents - Displays call history list

6. Headset - Used to toggle your call from the speaker to headset

7. Speaker - Used to turn on the speaker

8. Handset - Used to receive and make calls

9. Volume - Used to adjust volume of a handset, a speaker,or a ringtone

• (+): To increase the volume

• (-): To decrease the volume

10. Mute Button - Used to mute and unmute the outgoing audio

11. Beacon LED - Provides alerts for incoming calls and voice mail

12. Phone display - Displays two areas:

• Top Bar: It is always visible, displays communication and device status,

and time and date

• Application area displays the following:

- Application header: It displays the context speciﬁc application title,

and one or more subtitles. Depending on the appearance type and

the call state, the header displays details of the call

- Application content area: it displays menus, lists, pop-up windows,

images, or other application content

- Softkey labels area: it displays labels with information about the

state of the Soft Key buttons

13. Line Keys - Used to select the corresponding rows. Each line key has a

LED that displays the following visual alerts:

• Red light: disabled features

• Green light: incoming call and enabled features

• Red and green light: phone is off-hook

14. Softkeys - Used to select the corresponding label of

context-speciﬁc actions

15. (2,15) - see below

16. Phone key—Displays the Phone screen

J139 PHONE BUTTONS AND FEATURES

(BACK)

1. 5V DC Jack - To connect the power supply

2. Network port - To connect the Ethernet cable

3. PC port - To connect the computer. Note: PC port is disabled when a

Wi-Fi network is used

4. Headset Jack - To connect the headset

5. Handset Jack - To connect the handset

J129 PHONE BUTTONS AND FEATURES

1. Beacon LED - The beacon LED ﬂashes a red light to the upper-right

corner of the deskphone, which indicates that you have a voice mail, and

incoming call or you are on a call using speakers

2. Phone Display - The phone displays the call information in this area,

such as the extension, caller information, and missed calls.

3. Softkeys - The softkeys selects the action that is displayed in the softkey

section of the phone display. The softkeys are context sensitve

4. Navigation arrows and OK - The OK button performs the action of

selecting the function assigned to the left most soft key function

The navigation arrows performs the action of scrolling through various

sections of the phone display

5. Phone - Press the Phone button to move to the phone screen

6. Back - Press the Back button to return to the previous menu

7. Speaker - Press the Speaker button to use the speakerphone. To take the

call off the speakerphone, lift the headset

8. Main Menu - Press the Main Menu button to access the menu options

and other phone settings

9. Hold - Press Hold button to place the call on hold. To resume the call,

press the Resume softkey

10. Volume - If you press + or - on the Volume button on an active call,

the phone increases or decreases the volume of your handset, or speaker

accordingly. When you are not on an active call, pressing these buttons

adjusts the ringer volume

11. Mute - Press the Mute button to mute a call in progress. To unmute the

call, press the Mute button again

SOLUTION LINE

Dial 800-416-8000

Option 2

MAKING A CALL WITHOUT DIAL TONE

1. Do one of the following:

• Lift the handset

• Press Speaker

• Press Headset

2. Dial the number you want to call

DIALING PROCEDURES

• Internal Extensions: Dial three digit extension

•Local Number: Dial 9 + 7 digit local number

• Toll Free Number: Dial 9 + 1 + toll free number

• Long Distance (Domestic): Dial 9 + 1 + area code + number

REDIAL

Before you begin ensure that the call history is not empty

ADDING A NEW CONTACT

1. Press Redial

• The phone dials the most recent dialed number

2. For a redial list, scroll to the number and press one of the following:

• Call

• OK

PLACING A CALL ON HOLD

1. To put an active call on hold, press Hold

2. To resume the call, press one of the following:

• Resume

• OK

MANAGING CONFERENCE CALLS

ADDING A PERSON TO AN ACTIVE CALL

Use this procedure to add participants to an active call to set up a

conference call

1. Start a call

2. During the call, on the phone screen, press More > Conf

• The existing call will be put on hold

3. To make a call to a participant, do one of the following:

• Dial the phone number by using the dial pad

• Call the person from the Contacts list or the Recents list

• Redial the last dialed number by using the Redial softkey

4. When the third participant answers the call, press the Join softkey

5. To add another person, press Add and repeat Step 2 and 3

ADDING A PERSON ON HOLD TO A CONFERENCE CALL

1. In the Phone screen, select your active call

2. Press Conf or Add if you are already in a conference

3. Select the call on hold that you want to add to the conference

4. Press Resume to take the call off hold

5. Press one of the following:

• Join

• Conf

MANAGING CONFERENCE CALLS (CONT.)

DROPPING THE LAST PARTICIPANT FROM A CONFERENCE CALL

Use the following procedure to drop the last participant added to the

conference call. Once you drop the last added participant, you cannot use

the procedure to drop other participants. The phone plays an error tone if

you try to use the drop method again. If you add another participant after

dropping the last added participant, you can use the drop method again to

drop this participant

1. From the Phone screen, select your active conference call

2. Press Drop when the conference is up

The phone drops the last added person from the conference

CONTACTS

Up to 250 contacts can be added to your phone

ADDING A NEW CONTACT

1. Press the Contacts button

2. (Optional) To navigate through Main menu, scroll to the following:

a. Applications, and press Select

b. Contacts, and press Select

3. Do one of the following:

• If your Contacts list is empty, press New

• If your Contacts list is not empty, press More > New

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