Avaya IX J169 Setup guide

Avaya IX IP Phone J169/179

Quick Start User Guide

v1.2

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Avaya IX IPPhone J169/179

The screenshots in this guide are showing the

J179.

The button layout and functionality is the

same for both a J169 and J179 IP Phone.

The J169 has a monochrome display while the

J179 has a color display.

*Note: An optional WiFi card is available for

the J179 only.

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Avaya IX IPPhone J169/179

Physical Layout

Beacon LED - Displays red light for the Voice mail

and visual alerts.

Voicemail - Used to access Voicemail.

Phone Key - Displays the Phone screen.

Line Keys - Used to select the corresponding rows.

Each line key has a LED that displays the following

visual alerts:

▪Green light: incoming call and enabled features.

▪Red light: disabled features.

▪Red and Green light: phone is off-hook.

Beacon LED

Line Keys

Phone Key

Voicemail

Headset –Answer/Hang-up using Headsets

Speaker –Answer/Hang-up using Speaker

Mute - Used to mute and unmute outgoing audio

Headset

Speaker

Mute

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Avaya IX IPPhone J169/179

Physical Layout

Soft Keys –On Demand features

Recents –Access Recent Missed, Answered and

Outgoing Call history

Contacts –Access to the Contacts Menu

•To search System Users select Contacts then

Members

Menu –Access Phone Menu

Soft Keys

Volume –Increase/Decrease Volume

Contacts

Recents

Volume

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Avaya IX IPPhone J169/179

Making and Receiving Calls

Making a Call:

Press New Call, Lift the Handset, Press Headset or

Speaker and dial the number

Ending a Call:

Press End Call or hang up the Handset.

•If you are on a call using your headset, press End Call

or the Headset button to end the call.

•If you are on a call using speaker, press End Call or the

Speaker button to end the call.

Answering a Call:

Press Answer or lift the Handset.

•If you are on a call using your headset, press the

Headset button to answer the call.

•If you are on a call using speaker, press the Speaker

button to answer the call.

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Avaya IX IPPhone J169/179

Transferring Calls

The types of Call Transfer are:

Talk:

•Announce the call prior to completing the transfer

Now:

•Transfer the call without announcing.

While on an active call, press the Transfer

softkey and then either enter the number and

press Dial or search for a number in Contacts

or Recents followed by Select.

•To simply transfer the call to the extension, select

Now.

•To speak to the user before transferring the caller

select Talk. After announcing the call select

Complete to complete the transfer.

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Avaya IX IPPhone J169/179

Transferring Calls directly to voicemail

While on an active call, press the Transfer

softkey followed by *0 and the users

extension number.

•Select Call followed by Now.

•The caller will be transferred directly to the

user's voicemail.

•In this example we are transferring the

caller to the voicemail of extension 2405.

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Avaya IX IPPhone J169/179

Parking and Un-Parking Calls

Parking a Call

While on an active call, press the softkey More followed by

Park.

•The system will then tell you the retrieval code required

to pick up the Parked call.

Picking up a Parked Call

From any phone select an available line and enter the Park

retrieval code

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Avaya IX IPPhone J169/179

Adding another party to an active call

While on an active call, press Conf and then either

enter the number and press Dial or search for a

number in Contacts or Recents followed by

Select.

When the participant answers the call, press the Join

softkey.

This type of calling supports a maximum of 3 parties

including yourself.

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Avaya IX IPPhone J169/179

Creating Contacts

A user can create Contacts for frequent calls numbers.

Press Contacts and then New.

•Enter Contact details and the press Save.

You can use the More option to change the icon that

is displayed beside the Contacts name.

•Work

•Mobile

•Home

•Other

Repeat the steps to add additional Contacts.

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