Avaya 9630 IP User manual

AVAYA

9630/9640 IP

TELEPHONE QUICK

REFERENCE GUIDE

USB Port

Message Waiting Indicator

Missed Call Indicator

Prompt Line

Line Buttons

Sokey Labels

Sokeys

Messages

Navigation Arrows

OK Button

Phone Button

Contacts

Avaya Menu

Call Log

Forward

Headset

Speaker

Volume

Mute

1 11

2 12

3 13

4 14

5 15

6 16

7 17

8 18

9 19

12 13

AVAYA

9630/9640 IP

TELEPHONE QUICK

REFERENCE GUIDE

SCROLLING AND NAVIGATION

Use the Up sand Down tnavigation arrows to scroll up or

down through lists. Use the right and le navigation arrows to go

to other screens when indicated by the Prompt Line or to move

the cursor right or le when entering text.

When you scroll to a line on the display, that line is selected.

The selected line is highlighted in black and white letters. The

sokey labels will change according to the options available for

the highlighted line. The OK button is a shortcut for the default

action. For example, when you select an entry in your Contacts

list, pressing OK places a call to that person.

You can also select a line without scrolling by pressing the

corresponding line button.*

AVAYA MENU

You can use the Avaya Menu to adjust and customize options and

settings for your telephone, access additional web-based appli-

cations, get information about your phone and network settings,

and log out. The menu choices you see depend on whether or

not your administrator has set up Web (WML) applications for

your phone.

When no Web applications are set up and the administrator

has not customized the menu options, the Avaya Menu has five

sub-menus:

>Options & Settings

>Browser

>Network Information

>Log Out

>About Avaya one-X

Phone Button

Contacts

Avaya Menu

Call Log

Forward

Headset

Speaker

Volume

Mute

*For 9630 phone only

When Web applications are set up and the administrator has

customized the menu options, the Avaya Menu has:

>at least one WML application

>a Phone Settings option containing a sub-menu of the same

options and settings available on the regular (non-WML) Avaya

The WML-based Avaya Menu may also have:

>a Browser option

>a Network Information option

>Log Out

>About Avaya one-X

Options & Settings lets you change your call settings, personalize

button labels, adjust brightness and contrast, select your ringing

pattern, and more.

The Browser menu contains additional web-based applications.

(If no web applications are available for your phone, the Browser

menu is not shown.)

Network Information shows a summary of network-related

parameters for your phone.

About Avaya one-X provides the release number of your

telephone soware.

Options & Settings

The Options & Settings menu contains choices for:

>Call Settings

>Application Settings

>Screen & Sound Options

>Advanced Options

Call Settings includes choices for automatically displaying the

Phone screen when you get an incoming call or when you place

a call, turning call timers on or o, controlling how Redial works,

turning Visual Alerting on or o, and more.

*For 9630 phone only

AVAYA

9630/9640 IP

TELEPHONE QUICK

REFERENCE GUIDE

Application Settings includes choices for turning call logging on

or o and for personalizing your button labels.

Screen & Sound Options includes choices for adjusting your

phone’s brightness and contrast, ring pattern, and button clicks

and tones.

Advanced Options includes choices for backing up and restoring

your settings, options, and button labels. You can also set AGC

for your handset, headset, and/or speaker audio.

ANSWERING AND MAKING A CALL

Answering a Call

Answer an incoming call in one of the following ways:

>If you are not on another call, li the handset, or press the

line button next to the incoming call,* or press Speaker to

answer using the speakerphone, or press Headset to answer

using the headset.

>If you are on another call, from the Phone screen, scroll to

the line with the incoming call and press Answer or OK, or

press the line button next to the incoming call.*

Making a Call

1. Li the handset, or press Speaker or a line button for an

available line.*

2. Dial the number you want to call.

Putting a Call on Hold

1. Press Phone to view the main Phone screen, if necessary.

2. Select the line you want to put on hold.

3. Press Hold.

4. Press Resume to retrieve the call.

Transferring a Call

1. From the Phone screen, select the line you want to transfer.

2. Press Transfer.

3. Dial the telephone number, or call the person from the

Contacts list, or call the person from the Call Log list.

4. Press Complete to transfer the call.

CONFERENCE CALLS

Setting up a conference call

1. From the Phone screen, select your active call.

2. Press Conf.

3. Dial the telephone number, or call the person from the

Contacts list, or call the person from the Call Log list.

4. Press Join to add the person to the existing call.

Adding a person on hold to a conference call

1. From the Phone screen, select your active call.

2. Press Conf.

3. Select the call on hold that you want to add to the conference.

4. Press Resume to take the call o hold.

5. Press Join to add the person to the conference call.

Dropping a person from a conference call

1. From the Phone screen, select your active call.

2. Press Details.

3. Select the person you want to drop.

4. Press Drop.

FEATURES

For more information about what features and options are

available for your extension, contact your system administrator.

Accessing the Features menu

1. From the Phone screen, scroll right to access the Features

menu.

Send all calls

1. Press Forward to access the main Forwarding menu.*

2. Select Send All Calls.

3. Press OK to turn Send All Calls on or o.

*For 9630 phone only

AVAYA

9630/9640 IP

TELEPHONE QUICK

REFERENCE GUIDE

CONTACTS

Calling a person from the Contacts list

1. Press Contacts.

2. Select the person or number you want to call.

3. Press Call or OK.

Adding a new contact

1. Press Contacts.

2. Press New.

3. Enter the name using the dialpad.

a. Press the number key that corresponds to the letter

or number you want to enter until the letter or number is

displayed.

b. Pause before entering the next character if the characters

are on the same key

c. Enter remaining letters or numbers.

d. Press Bksp to delete the last character.

e. Press More --> Abc to change between upper and lower

case letters or to enter numbers.

f. Press ABC again to cycle through the options (Abc/123/abc/

ABC) until the type you want to use is displayed.

g. Press More --> Symbols to enter characters that are not on

your dialpad.

h. Select the symbol you want to use.

i. Press OK to select the symbol.

j. Press Clear to delete all text and start over.

4. Select the next field.

5. Enter the telephone number.

6. Press Save or OK.*

Editing a contact

1. Press Contacts.

2. Select the contact you want to edit.

3. Press More --> Edit.

4. Choose the field you want to edit.

5. Use the dialpad and sokeys to make changes to the contact

information.

6. Press Save or OK.*

CALL LOG

Calling a person from the call log

1. Press Call Log.

2. Select the person or number you want to call.

3. Press Call or OK.

Adding an entry from the call log to your Contacts list

1. Press Call Log.

2. Select the number you want to add to your Contacts list.

3. Press +Contact.

4. Edit name and telephone number, if necessary.

5. Press Save.

*For 9630 phone only

If you require further information or instruction, please contact

ConvergeOne at 212-282-2222 or [email protected]om

AVAYA

9630/9640 IP

TELEPHONE QUICK

REFERENCE GUIDE

1290 Avenue of the Americas, 14th Floor

New York, NY 10104

212 282 2200

convergeone.com

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