Avaya G450 Manager User manual

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Overview for the Avaya G450 Media

Gateway

03-602058

Issue 1

January 2008

Notice

While reasonable efforts were made to ensure that the information in this

document was complete and accurate at the time of printing, Avaya Inc. can

assume no liability for any errors. Changes and corrections to the information

in this document may be incorporated in future releases.

For full legal page information, please see the complete document, Avaya

Legal Page for Software Documentation, Document number 03-600758.

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Avaya Inc. is not responsible for any modifications, additions, or deletions to

the original published version of this documentation unless such modifications,

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agree to indemnify and hold harmless Avaya, Avaya's agents, servants and

employees against all claims, lawsuits, demands and judgments arising out of,

or in connection with, subsequent modifications, additions or deletions to this

documentation to the extent made by the Customer or End User.

Link disclaimer

Avaya Inc. is not responsible for the contents or reliability of any linked web

sites referenced elsewhere within this documentation, and Avaya does not

necessarily endorse the products, services, or information described or offered

within them. We cannot guarantee that these links will work all of the time and

we have no control over the availability of the linked pages.

Warranty

Avaya Inc. provides a limited warranty on this product. Refer to your sales

agreement to establish the terms of the limited warranty. In addition, Avaya’s

standard warranty language, as well as information regarding support for this

product, while under warranty, is available through the following web site:

http://www.avaya.com/support

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questions about your product. The support telephone number

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numbers, see the Avaya web site:

http://www.avaya.com/support

Issue 1 January 2008 3

About this book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Audience . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Downloading this book and updates from the web . . . . . . . . . . . . . . . . . 5

Downloading this book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Related resources . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Technical assistance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Within the US. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

International . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Sending us comments. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Chapter 1: Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

G450 physical description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Chapter 2: Optional components. . . . . . . . . . . . . . . . . . . . . . 15

Supported media modules in the G450 . . . . . . . . . . . . . . . . . . . . . . . 15

S8300 server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Telephony media modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

WAN media modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Media module slot configurations in the G450 . . . . . . . . . . . . . . . . . . . 23

Permitted slots. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

G450 media module capacity . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Chapter 3: Summary of services . . . . . . . . . . . . . . . . . . . . . . 25

Media gateway services. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Voice over IP (VoIP) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Physical media — G450 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Media Gateway Controllers . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Additional features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

LAN services. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Physical media. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

VLANs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Rapid Spanning Tree Protocol (RSTP) . . . . . . . . . . . . . . . . . . . . . . 32

Port mirroring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Port redundancy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Link Layer Discovery Protocol (LLDP) . . . . . . . . . . . . . . . . . . . . . . 32

WAN services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Physical media. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

WAN features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Contents

4 Administration for the Avaya G450 Media Gateway

Routing features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Chapter 4: Management, Security, Alarms and Troubleshooting . . . . 37

Management applications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Avaya G450 Command Line Interface (CLI) . . . . . . . . . . . . . . . . . . . 37

Avaya G450 Manager and Embedded Web Manager . . . . . . . . . . . . . . 37

Avaya Integrated Management . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Management access security features. . . . . . . . . . . . . . . . . . . . . . . . 38

Network security features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Alarms and troubleshooting features . . . . . . . . . . . . . . . . . . . . . . . . 39

Front panel LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Automatic error detection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

SNMP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Packet sniffing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

VoIP debugging using RTP-MIB . . . . . . . . . . . . . . . . . . . . . . . . . 40

Converged Network Analyzer (CNA) test plug. . . . . . . . . . . . . . . . . . 40

Chapter 5: Documentation . . . . . . . . . . . . . . . . . . . . . . . . . 41

Appendix A: G450 capacities . . . . . . . . . . . . . . . . . . . . . . . . 43

G450 maximum media gateway capacities . . . . . . . . . . . . . . . . . . . . . 43

S8300 maximum capacities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Appendix B: Supported Avaya telephones . . . . . . . . . . . . . . . . 47

Appendix C: G450 technical specifications . . . . . . . . . . . . . . . . 49

G450 specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

G450 power cord specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

G450 media module specifications. . . . . . . . . . . . . . . . . . . . . . . . . . 50

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Issue 1 January 2008 5

About this book

This guide contains information that you need to consider before implementing the Avaya G450

Media Gateway. Use this guide to learn what the G450 can do and to plan how you will deploy a

G450 in your environment.

Audience

The information in this book is intended for use by Avaya technicians, provisioning specialists,

Business Partners, and customers.

Downloading this book and updates from the web

You can download the latest version of Overview for the Avaya G450 Media Gateway from the

Avaya web site. You must have access to the Internet, and a copy of Acrobat Reader must be

installed on your personal computer.

Avaya makes every effort to ensure that the information in this book is complete and accurate.

However, information can change after we publish this book. Therefore, the Avaya web site

might also contain new product information and updates to the information in this book. You can

also download these updates from the Avaya web site.

Downloading this book

1. Access the Avaya web site at http://www.avaya.com/support.

2. Click FIND DOCUMENTATION and TECHNICAL INFORMATION by PRODUCT NAME.

3. Type this book’s document number (03-602058) in the Search box.

4. Click GO.

The search results appear.

5. Locate the latest version of the book.

6. Click the book title. Your browser downloads the book.

About this book

6 Administration for the Avaya G450 Media Gateway

Related resources

Technical assistance

Avaya provides resources for technical assistance within the US and internationally.

Within the US

For help with:

●Feature administration and system applications, call the Avaya Technical Consulting

Support System at 1-800-225-7585

●Maintenance and repair, call the Avaya National Customer Care Support Line at

1-800-242-2121

●Toll fraud, call Avaya Toll Fraud Intervention at 1-800-643-2353

International

For all international resources, contact your local Avaya authorized dealer.

Title Number

Quick Start for Hardware Installation for the Avaya G450 Media

Gateway 03-602053

Installing and Upgrading the Avaya G450 Media Gateway 03-602054

Administration for the Avaya G450 Media Gateway 03-602055

Avaya G450 CLI Reference 03-602056

Maintenance Alarms for Avaya Communication Manager,

Media Gateways and Servers 03-300430

Maintenance Commands for Avaya Communication Manager,

Media Gateways and Servers 03-300431

Maintenance Procedures for Avaya Communication Manager,

Media Gateways and Servers 03-300432

Sending us comments

Issue 1 January 2008 7

Sending us comments

Avaya welcomes your comments about this book. To reach us by:

●Mail, send your comments to:

Avaya Inc.

Product Documentation Group

Room B3-H13

1300 W. 120th Ave.

Westminster, CO 80234 USA

●E-mail, send your comments to:

[email protected]

●Fax, send your comments to:

1-303-538-1741

Ensure that you mention the name and number of this book, Overview for the Avaya G450

Media Gateway, 03-602058.

About this book

8 Administration for the Avaya G450 Media Gateway

Issue 1 January 2008 9

Chapter 1: Introduction

The Avaya G450 Media Gateway is a multipurpose media gateway that can be deployed in

medium to large sized branch locations or in wiring-closets servicing buildings and floors, in a

campus environment. It works in conjunction with Avaya Communication Manager IP telephony

software running on Avaya S8XXX Servers to help deliver intelligent communications to

enterprises of all sizes.

The G450 combines telephone exchange and data networking, by providing PSTN toll bypass

and routing data and VoIP traffic over the WAN. The G450 features a VoIP engine, an optional

WAN router, and Ethernet LAN connectivity. The G450 provides full support for Avaya IP and

digital telephones, as well as analog devices such as modems, fax machines, and telephones.

The G450 can support up to 450 users when deployed as a branch gateway in a mid to large

branch office of a large enterprise or a call center, and can serve up to 2400 users when

deployed as a campus gateway. Both configurations require Avaya Communication Manager IP

telephony software running on one or more Avaya S8XXX Servers. The 450 user capacity is

reached when the Avaya S8300 server is used and the 2400 user capacity is reached when the

Avaya S8500 Server is used.

Telephone services on a G450 are controlled by an Avaya S8XXX Server operating either as an

External Call Controller (ECC) or as an Internal Call Controller (ICC). The G450 supports the

Avaya S8300 Server as an ICC, or as an ECC when the S8300 is installed in another media

gateway. The G450 also supports the Avaya S8710, S8720, S8730, S8500, and S8400 Servers

as ECCs.

An ICC can be used in addition to an ECC with the ICC installed as a Local Survivable

Processor (LSP) designed to take over call control in the event that the ECC fails or the WAN

link between the branch office and main location breaks. The LSP provides full featured

telephone service survivability for the branch office. The G450 itself also features Standard

Local Survivability (SLS), which provides basic telephone services in the event that the

connection with the primary ECC is lost.

The G450 is a scalable device with a basic configuration consisting of 1 power supply unit

(PSU), 256 MB RAM, and a single DSP childboard supporting either 20 or 80 VoIP channels.

This configuration can be enhanced by adding a redundant PSU, up to two RAM modules of

1 GB each, and up to three additional DSP childboards, increasing the number of VoIP

channels to 240 channels.

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