avantec PH656N User manual
Thursday, 1 August 2013 PH656N - User Manual v1.1 1/15
Telephony I.P.
User Guide
PH656N
Desktop VoIP Guestroom Telephone
General
-SITEL Dialog RHEA platform SC14461
-Standard configuration of 1 VoIP account Maximum of 4 VoIP accounts
-Wideband G 722 Codec
-IPv4 / IPv6
-WAN port and LAN port
-Headset connectivity (check with your distributor for this option before order)
-PoE (check with your distributor for this option before order)
Server Compliance
-Asterisk / Broadsoft / Alcatel / NEC / Avaya basic call features supported
Codecs and Voice Features
-Wideband codec: G 722
-Narrowband codec: G 711µ/A, ILBC
-G 729
-VAD, CNG, AEC, PLC, AJB, AGC
-Full-duplex speakerphone with AEC
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Installation
1. Unpack the box and check for the following items enclosed:
a. Main unit with hook switch and LCD
b. Handset
c. Handset cord
d. RJ45 Ethernet cable
e. D.C. Power Adapter
(check with your vendor for this item may not be included)
2. Connect the handset to the base unit using the coiled handset cord provided
3. Connect one end of the Ethernet cable to the WAN port of the main unit, and the other end
to the wall Ethernet outlet
The WAN port is next to the logo
4. For your computer, connect its Ethernet cable to the LAN port of the main unit
The LAN port is next to the logo
Keypad Mapping
Figure 1 - PH656N Keypad & LED mapping
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Call Operation
A. Initiating a Call
1. Lift the handset.
2. Listen to dial tone.
3. Press the desired number on the keypad and wait for 5 second or press “#” to dial out.
4. To end the call, place the handset back on the cradle in the base unit.
B. Answering a Call
An incoming call to the phone.
An audible ringing sound to alert the user.
LED on the top right corner flashes.
1. Lift up the handset to answer the call.
2. To end the call, place the handset back on the cradle. The LED will turn off.
C. Redial
There is no redial function on this model
D. Speakerphone Volume
1. Press speakerphone button
2. Press the Vol+ or Vol- button to increase or decrease the speakerphone volume
3. Observe the volume bar shown on the LCD
Alternatively, go on to the Web Portal, go to Phone Settings page and adjust the volume
settings (see Figure 2).
E. Ringer Volume
1. In idle mode, press the Vol+ or Vol- button to increase or decrease the ringer volume
2. Observe the volume bar shown on the LCD
Alternatively, go on to the Web Portal, go to Phone Settings page and adjust the volume
settings (see Figure 2).
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Figure 2 - Phone Settings Page on Web Portal
F. Call Flash
If the call is on LINE1,
1. During a conversation using the handset or the speakerphone, press LINE2 button
2. The previous conversation is automatically put on-hold.
3. Listen for dial-tone coming from the handset receiver or the speakerphone.
4. To place another call, simply press the desired number on the keypad and wait for 5
seconds or press "#" to dial out immediately.
If the call is on LINE2,
1. During a conversation using the handset or the speakerphone, press LINE1 button
2. The previous conversation is automatically put on-hold.
3. Listen for dial-tone coming from the handset receiver or the speakerphone.
4. To place another call, simply press the desired number on the keypad and wait for 5
seconds or press "#" to dial out immediately.
G. Call Hold
If the call is on LINE1,
1. During a conversation using the handset or the speakerphone, press LINE1 button
2. The previous conversation is automatically put on-hold.
If the call is on LINE2,
1. During a conversation using the handset or the speakerphone, press LINE2 button
2. The previous conversation is automatically put on-hold.
Alternatively, press the 2
nd
softkey on the LCD to hold.
H. Mute
1. During a conversation, press the MUTE button
2. The other end is not able to hear you but you can continue to hear from the other end.
3. To deactivate Mute, press the MUTE button again.
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I. Programmable Memory Button and Message (mailbox) Key
PH656N can have up to 10 programmable memory buttons. Contact your distributor for more
info.
The standard cabinet has 1 programmable memory button labeled, "M1".
To activate, lift the handset and simply press it once. The number will be dialed out
immediately.
To store a number for memory button and mailbox:
1. Access the Web Portal, go to the Configuration page
2. On the left panel, click on "SIP/NAT Settings" link
3. Fill in the entries for Memory key and Message key
4. Remember to press save at the bottom of the page when you are done
Figure 3 - Memory Key and Mailbox Key setting on Web Portal
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J. Message Light LED (MWI)
When a voice message is received at the voicemail box, the MWI LED goes up
The mailbox access number can be programmed to the memory key. See Figure 3 above
K. Call Waiting
1. During a conversation, when there is an incoming call, you will hear an alert tone. An alert
message will also display on the LCD
2. Press the 1
st
softkey to answer the incoming call
3. The previous party is put on-hold automatically
4. To end the second call, place the handset back on the cradle
5. The LINE1 LED stays ON to remind users that the previous call is still on the line
6. To retrieve the previous call, press the 1
st
softkey (RSM)
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Web Portal
The Web Portal of PH656N can be accessed by Google Chrome, Internet Explorer and Mozilla
Firefox.
A. To Log in
Enter http://< IP Address of the handset > on the browser.
There are two levels of access: (1) "Adminstrator / Full access" and (2) "Users / Limited access"
(see below).
The welcome page shows the hardware version and firmware date code of the model (see below).
Figure 4 - Welcome page of the Web Portal
(A.1) Users Access
When prompt for login, enter "users" for user name, "1111" for password.
Users have limited functions and controls over the behavor of the phones.
Firmware upgrade, SIP registry settings are not available to users.
(A.2) Adminstrator Access
When prompt for login, enter "avantec" for user name, "admin" for password.
Adminstrators enjoy full access to all configurations and actions important to phone settings.
Firmware upgrade, SIP registry settings are only available to administrators.
(A.3) Logout
When done, remember to logout completely.
Clear the cache / cookie of your web browser so that the previous login is not re-cycled by the next
user.
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B. To set login password for Web Portal
There is no default password for first-time login.
It is recommended for administrators to set login name and password to enhance security.
1. Go to the Admin page.
2. On the left panel, find the "Set Password" link and press on it.
3. Enter username for login name
4. Enter password and re-enter for confirmation purpose
5. When the mask password box is checked, both password entries are masked. To un-mask,
simply un-checked the mask password box.
Figure 5 - Set Password for accessing the Web Portal
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C. Network Settings
Administrators may choose to operate in either dynamic IP environment and static IP environment.
1. Go to Configuration page.
2. On the left panel, click on the "Network / Print Log Settings" link
3. After making changes, click save at the bottom of the page
4. A pop-up window appears, you may choose between "back" and "restart"
5. In order to have the changes take effect immediately, click "restart"
6. You can always perserve the changes and decide to restart the phone at a later time
Figure 6 - Network Settings page on Web Portal
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D. SIP Account Settings
Parameters for Session-initiation-protocol (SIP) such as registrar address, proxy address, port etc.
can be found in the "SIP Accounts" section on the Configuration page.
1. Go to Configuration page
2. On the left panel, under "SIP Accounts", click on the "Account 1" link
3. Enter the SIP registration particulars for Account 1
Note that you have the flexibility of registering to one server per account
4. When done, click Save
5. The changes take effect immeidately
6. Proceed to complete the entries for Account 2 and Account 3
Figure 7 - Account Settings page on Web Portal
Parameters for Call settings for each account can be found under the title, "Call Settings", on the
left panel.
Such parameters include:
-Call Forward Mode
-Call Waiting activation / deactivation
-DND activation / deactivation
-Auto-Answer activation / deactivation
Parameters for Audio settings for each account can be found under the title, "Audio Settings", on
the left panel.
Such parameters include:
-DTMF mode (in-band / RFC2833 / SIP INFO)
-Audio Codec preference (PCMU / PCMA / G.722 / G.729 / iLBC)
-ToS
-Jitter
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