AUSTAR FHW120-W User manual
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User Guide
Dear customer:
Thank you very much for choosing this brand hearing aid!
The hearing aid produced by our company is a precision electronic device, which is
equipped with experience to compensate the hearing of patients with conductive hearing loss.
Our company has been committed to developing and producing products satisfactory to
customers.
This manual is applicable to FHW120-W, FHW110-W, FHW100-W, FHW90-W, FHW80-W,
FHW70-W, FHW60-W, FHW50-W, FHW40-W FHW30-W, FHW12-W, FHW11-W, FHW10-W,
FHW09-W, FHW08-W, FHW07-W, FHW06-W, FHW05-W, FHW04-W, FHW03-W。
Please read the manual carefully before using this product, and be sure to use and maintain it
according to the requirements of the manual, so as to prolong the service life of your hearing aid.
Hearing aid is fitted according to personal listening conditions and listening habits, so they
are not suitable for others.
If you have any questions, please consult the fitting center where you purchased the hearing
aid, or call our customer service center.
Content
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1. Summary ................................................................................................
2. Product performance, structure and composition .............................
2.1 Structure ..................................................................................................................................................
2.2 Technology data ................................................................................................
................................
3. Scope of application and object of use.................................................
4. Contraindication ...................................................................................
5. Attention.................................................................................................
6. Wearing steps and use of hearing aids ................................................
6.1 Hearing aid charging ..............................................................................................................................
6.2 Power ON/OFF ......................................................................................................................................
6.3 Removing and installing ear domes ......................................................................
6.4 Wear hearing aids ....................................................................................................................................
6.5 Volume control ........................................................................................................................................
6.6 Program switch................................................................................................................................
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6.7 APP introduction ...................................................................................................................................
7. Simple fault analysis and troubleshooting ................................ ..........
8. Maintenance of hearing aids ................................................................
8.1 Cleaning ear domes ...............................................................................................................................19
8.2 Cleaning hearing aid..............................................................................................................................19
8.3 Moisture proof of hearing aid................................................................................................................20
9. Electrical safety instructions ................................................................
10. Technical description ...........................................................................
11.Accessories list .......................................................................................
12. Unpacking and inspection ...................................................................
13. Hearing aid warranty ..........................................................................
14. Production date and service life.........................................................
15. Transportation and storage restrictions.............................................
16. Interpretation of graphics, symbols, abbreviations and other contents used in medical
device labels .................................................................................................
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1. Summary
1.1 Product Name: ITE hearing aid
1.2 Features
ITE hearing aid is a digital hearing aid with program file and volume memory function.
Hearing aid is not only suitable for listening in quiet environment, but also suitable for noisy
environment. The shape of the hearing aid conforms to the structure of the human ear canal and
is comfortable to wear.
1.3 Software version
Software name: embedded sound processing software based on ultra-low power DSP.
Version: V1.0
1.4 Model Number:
FHW120-W,FHW110-W,FHW100-W,FHW90-W,FHW80-W,FHW70-W,FHW60-W,
FHW50-W,FHW40-W FHW30-W,FHW12-W,FHW11-W,FHW10-W,FHW09-W,FHW08-W,
FHW07-W,FHW06-W,FHW05-W,FHW04-W,FHW03-W
1.5 Procedure file information (filled in by Audiologist)
Program Number Program Setting
1（P1）
2（P2）
3（P3）
The above shall be filled in by Audiologist according to the program file setting
of the hearing aid
1.6 Working environment and conditions
Temperature: 0℃～+40℃
Relative humidity: ≤80﹪
Voltage: DC 3.7V
Atmospheric pressure: 86KPa～106 KPa
1.7 Impact on Environment
The hearing aid contains rechargeable lithium-ion batteries. Please do not throw away the used hearing
aid at will. The disposal of waste batteries must comply with local regulations.
1.8 Safety
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Danger: do not put the hearing aid into the fire, microwave oven, etc. to avoid explosion.
Danger: in order to prevent children from swallowing by mistake, keep the hearing aid away
from children.
Hearing aid can only be used by people with hearing loss, and the rest are not applicable.
Those who have undergone ear canal surgery are not recommended to buy this product
directly. They should buy them after consulting the fitting center and the Audiologist.
A hearing aid should not be applied to both ears at the same time. Because the hearing loss
of the right and left ears is different.
In case of battery leakage, please stop using the hearing aid and contact the customer service
center.
Special users：
（1）Children need to wear hearing aids with the help of adults.
(2) Please consult your doctor before using hearing aids.
2. Product performance, structure and composition
2.1 Structural composition
The product is mainly composed of microphone, signal amplification and processing circuit,
receiver, volume control circuit, lithium battery, shell, earplug and mobile phone app (APP
version No.: v1.0).
1、Battery contact”+”2,Battery contact “-”3,Ear dome 4,Hearing aid body 5,Back
microphone 6,Front microphone 7,Touchpad area
According to customer requirements, the shell can be configured with white, blue, black
three colors.
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2.2 Technology data
IEC 60118-7 (2CC Coupler)
3. Scope of application and object of use
3.1 Scope of application
It is used to compensate the hearing of patients with conductive hearing loss.
3.2 Object of use
It is suitable for patients with air conduction hearing loss, but children under the age of 12
should be used under the supervision of adults.
4. Contraindications
Product
Model
Number
Max
OSPL9
0
（dB）
OSPL9
0
（dB）
Peak
Gain
（dB）
FOGA
（dB）
THD Frequency
Range(Hz)
Eq.Input
Noise
Level
(dB)
Battery
Current
Drain
（mA）
Attack
Time
(ms)
Release
Time
(ms)
500Hz 800Hz 1600Hz
FHW120-W 117 107 40 35 5% 5% 5% 200--6000 26dB 5 6 85
FHW110-W 117 107 40 35 5% 5% 5% 200--6000 26dB 5 6 85
FHW100-W 117 107 40 35 5% 5% 5% 200--6000 26dB 5 6 85
FHW90-W 117 107 40 35 5% 5% 5% 200--6000 26dB 5 6 85
FHW80-W 117 107 40 35 5% 5% 5% 200--6000 26dB 5 6 85
FHW70-W 117 107 38 33 5% 5% 5% 200--6000 26dB 5 6 85
FHW60-W 117 107 38 33 5% 5% 5% 200--6000 26dB 5 6 85
FHW50-W 117 107 38 33 5% 5% 5% 200--6000 26dB 5 6 85
FHW40-W 117 107 38 33 5% 5% 5% 200--6000 26dB 5 6 85
FHW30-W 117 107 38 33 5% 5% 5% 200--6000 26dB 5 6 85
FHW12-W 115 105 35 30 5% 5% 5% 200--6000 26dB 5 6 85
FHW11-W 115 105 35 30 5% 5% 5% 200--6000 26dB 5 6 85
FHW10-W 115 105 35 30 5% 5% 5% 200--6000 26dB 5 6 85
FHW09-W 115 105 35 30 5% 5% 5% 200--6000 26dB 5 6 85
FHW08-W 115 105 35 30 5% 5% 5% 200--6000 26dB 5 6 85
FHW07-W 115 105 33 28 5% 5% 5% 200--6000 26dB 5 6 85
FHW06-W 115 105 33 28 5% 5% 5% 200--6000 26dB 5 6 85
FHW05-W 115 105 33 28 5% 5% 5% 200--6000 26dB 5 6 85
FHW04-W 115 105 33 28 5% 5% 5% 200--6000 26dB 5 6 85
FHW03-W 115 105 33 28 5% 5% 5% 200--6000 26dB 5 6 85
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Acute otitis externa, tympanitis, chronic suppurative otitis media (in the period of purulent
infection) and acute suppurative otitis media are not suitable for wearing hearing aids. Patients
who are allergic to this material.
5. Precautions
The optional hearing aids shall be subject to professional hearing test and fitting, and shall be
used under the professional guidance of doctors or hearing aid fitters.
5.1 Moisture-proof
Any form of moisture has an impact on the hearing aid. Moisture resistance helps to
prolong the service life of the hearing aid, avoid use or storage in a humid environment, and dry
the hearing aid regularly.
5.2 Waterproof
Do not immerse the hearing aid in any liquid. Remove the hearing aid in advance and keep
it properly when swimming, bathing, washing hair, washing face, etc. After swimming or
washing, wait until the ear canal is dry before wearing a hearing aid. In case the hearing aid falls
into the water accidentally, do not dry it in the microwave oven or any dryer. You can dry it with
soft and clean cotton cloth and dry it naturally in a ventilated environment. If there is any fault,
please contact the fitting center where you purchased the hearing aid or directly contact the
customer service center of our company.
5.3 High temperature protection
Hearing aid should be protected from high temperature or prolonged sunlight.
5.4 Fall prevention
Hearing aid is precision electronic devices, which should avoid falling to the ground or
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violent vibration and impact.
5.5 Other precautions
Do not wear hearing aids when receiving short wave hyperthermia, X-ray, MR scan, CT
scan or similar radiotherapy.
Keep the outer surface of the hearing aid clean and clean the earwax in the earplugs
frequently.
Handle with care, use touchpad area correctly, and avoid excessive force or force.
Hearing aid shall be regularly sent to the fitting center for maintenance and inspection to
ensure that the hearing aid is in good condition.
6. Wearing steps and use of hearing aids
6.1 Hearing aid charging
Open the charging box, put the hearing aid into the charging box, and then start
charging(The charging box has anti-freeze design, one-to-one correspondence between left and
right)。
The indicator light of the charging box shows: when the charging box is connected to the
external power source for charging, the green light blinks during charging, and the green light is
steady on when the charging box is full.
When the charging box is not connected to the external power supply, long press the
charging box button to display the LED indicator status:
LED indicator shows the status electric quantity
The green flash blinks 3 times within 1 second, and the
indicator goes off at an interval of 2 seconds for 20
0% - 32%
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seconds
The green flash blinks 2 times within 1 second, and the
indicator goes off at an interval of 2 seconds for 20
seconds
33% - 65%
The green flash blinks 1 times within 1 second, and the
indicator goes off at an interval of 2 seconds for 20
seconds
66% -100%
6.2 Power ON/OFF
Power on: take the hearing aid out of the charging box to power on.
Power off: put the hearing aid into the charging box to power off.
Both ends of the charging line are connected with a power adapter and a charging box.
6.3 Removing and installing ear domes
Remove ear domes: pinch the ear domes with your thumb, index finger and middle finger to
separate the ear domes from the connector.
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Install ear domes: select appropriate ear domes according to the size of the ear canal, hold
the ear domes and install them into the connector of the hearing aid, which shall be installed in
place.
6.4 Wear hearing aid
Hold the hearing aid with your thumb and index finger and gently push it into the ear canal
until it feels comfortable in the ear canal. Open and close your mouth several times and check
whether the hearing aid is well worn.
6.5 Volume Control
Slide the hearing aid touch pad: the volume of up stroke increases and the volume of down
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stroke decreases.
There are 10 volume levels in total, and each volume level changes by 1dB.
Slide up the volume to increase the volume level by one level. When the volume reaches the
maximum, the volume will not change again.
Decrease the volume by one level. When the volume reaches the minimum, the volume will
remain the same again.
6.6 Program switching
Short press the touch pad (0.5s), and the hearing aid will switch from Bluetooth mode to
hearing aid mode.
Long press the touch panel (3S) to cycle the set listening program, and long press to
switch one program at a time.
6.7 APP usage
Use the mobile APP for volume control and program control, which will be more
convenient for adjustment. For the download and use of mobile app, please contact the matching
engineer.
①Open the phone APP, search for hearing AIDS, and see available hearing aid devices.
The user clicks to confirm the connection.
②Program switching: different programs for different models of products.
FHW120-W,FHW100-W,FHW80-W,FHW60-W,FHW40-W,FHW12-W,FHW10-W,FHW
08-W,FHW06-W,FHW04-W. 3 models: Quiet, Noise, Custom
This manual suits for next models
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