AudioCodes Gateway & Session Border Controller Series Assembly instructions

Hardware Installation Manual

AudioCodes Gateway & Session Border Controller Series

Mediant 500 Gateway

and E-SBC

Version 7.2

Notice Mediant 500 Gateway & E-SBC | Hardware Installation Manual

Notice

Information contained in this document is believed to be accurate and reliable at the time of

printing. However, due to ongoing product improvements and revisions, AudioCodes can-

not guarantee accuracy of printed material after the Date Published nor can it accept

responsibility for errors or omissions. Updates to this document can be downloaded from

https://www.audiocodes.com/library/technical-documents.

This document is subject to change without notice.

Date Published: November-20-2019

WEEE EU Directive

Pursuant to the WEEE EU Directive, electronic and electrical waste must not be disposed of with

unsorted waste. Please contact your local recycling authority for disposal of this product.

Customer Support

Customer technical support and services are provided by AudioCodes or by an authorized

AudioCodes Service Partner. For more information on how to buy technical support for AudioCodes

products and for contact information, please visit our website at

https://www.audiocodes.com/services-support/maintenance-and-support.

Documentation Feedback

AudioCodes continually strives to produce high quality documentation. If you have any comments

(suggestions or errors) regarding this document, please fill out the Documentation Feedback form

on our website at https://online.audiocodes.com/documentation-feedback.

Stay in the Loop with AudioCodes

Notes and Warnings

Open source software may have been added and/or amended for this product. For

further information, please visit our website at https://www.audiocodes.com/services-

support/open-source or contact your AudioCodes sales representative.

The device is an INDOOR unit and thus, must be installed only indoors. In addition,

Ethernet port interface cabling must be routed only indoors and must not exit the

building.

- ii -

Notice Mediant 500 Gateway & E-SBC | Hardware Installation Manual

Caution Electrical Shock: Do not open or disassemble this device. The device carries

high voltage and contact with internal components may expose you to electrical shock

and bodily harm.

The device must be installed and serviced only by qualified service personnel.

For deployment in Finland, Sweden and Norway, the device must be installed only in

restricted access locations that are compliant with ETS 300253 guidelines where

equipotential bonding has been implemented.

Disconnect the device from the mains and Telephone Network Voltage (TNV) before

servicing.

Related Documentation

Document Name

SBC-Gateway Series Release Notes for Latest Release Versions

SBC-Gateway Series Release Notes for Long Term Support Versions

Mediant 500 E-SBC User's Manual

Gateway and SBC CLI Reference Guide

Document Revision Record

LTRT Description

10388 Max. power consumption updated.

10389 Status LED flashing for upgrade; miscellaneous formatting.

10390 Operating environment specifications updated.

10391 AC power cable warning (Japanese); STATUS LED update.

10392 Wall-mounting added.

10393 Logo updated.

10394 Duration of press updated for reset to defaults.

- iii -

Content Mediant 500 Gateway & E-SBC | Hardware Installation Manual

Table of Contents

1 Introduction 1

2 Unpacking the Device 2

3 Physical Description 3

Physical Dimensions 3

Front Panel Description 3

Ports and Buttons 3

LED Descriptions 4

Operational Status LED 4

LAN Interface LED 4

E1/T1 LEDs 5

Power LED 5

Rear Panel Description 5

4 Mounting the Device 6

Desktop Mounting 6

Wall Mounting 7

19-Inch Rack Mounting 11

Using a Pre-Installed Rack Shelf 11

Using Mounting Brackets 12

5 Cabling the Device 14

Grounding the Device 14

Connecting to the LAN 14

Connecting to an ISDN PRI (E1/T1) Trunk 15

Connecting the Serial Interface to a PC 16

Connecting a USB Storage Device 17

Connecting to the Power Supply 18

- iv -

CHAPTER1 Introduction Mediant 500 Gateway & E-SBC | Hardware Installation Manual

1 Introduction

This document provides a hardware description of the Mediant 500 E-SBC (hereafter referred to as

device) and step-by-step procedures for mounting and cabling the device.

The device supports the following interfaces:

■Four Gigabit Ethernet (10/100/1000Base-T) LAN ports

■Single E1/T1 port interface over a single copper wire pair (PRI interface is a separate-orderable

item)

■Two USB ports for optional, USB storage services

■Serial console port (RJ-45) for device management

●Serial Hardware configurations may change without notice. Currently available

hardware configurations are listed in AudioCodes Price Book. For further enquiries,

please contact your AudioCodes sales representative.

●For information on configuring the device, refer to the device's User’s Manual.

- 1 -

CHAPTER2 Unpacking the Device Mediant 500 Gateway & E-SBC | Hardware Installation Manual

2 Unpacking the Device

Follow the procedure below for unpacking the carton in which the device was shipped.

➢To unpack the device:

1. Open the carton and carefully remove packing materials.

2. Remove the chassis from the carton.

3. Check that there is no equipment damage.

4. Ensure that in addition to the chassis, the package contains the following items:

●Four anti-slide bumpers for desktop installation

●Two mounting brackets for 19-inch rack mounting

●Serial cable adapter

●One AC power cable

●(Optional) Wall-mounting kit (separate-orderable item)

5. Check, retain and process any documents.

If there are any damaged or missing items, notify your AudioCodes sales representative.

- 2 -

CHAPTER3 Physical Description Mediant 500 Gateway & E-SBC | Hardware Installation Manual

3 Physical Description

This section provides a physical description of the device.

Physical Dimensions

The device's physical dimensions and weight are listed in the following table:

Table 3-1: Physical Dimensions

Physical Specification Value

Dimensions (H x W x D) 4.37 (1U) x 31.0 cm x 21.0 cm (1.72 x 12.2 x 8.3 in.)

Weight 2.0 kg (4.4 lbs.)

Environmental ■Operational: 0 to 40°C (32 to 104°F)

■Storage: -25 to 70°C (-13 to 158°F)

■Humidity: 10 to 90% non-condensing

Front Panel Description

This section describes the device's front panel.

Ports and Buttons

The device's front panel is shown in the following figure and described in the subsequent table.

Figure 3-1: Front Panel

Table 3-2: Front Panel Description

Item # Label Description

1POWER /

STATUS

LEDs indicating the status of the power and reboot/initialization.

For more information, see LED Descriptions on the next page.

2// Reset pinhole button for resetting the device and optionally, for

restoring the device to factory defaults. To restore the device to

factory defaults, do the following:

With a paper clip or any other similar pointed object, press and

hold down the pinhole button for at least 12 seconds, but no

longer than 25 seconds

- 3 -

CHAPTER3 Physical Description Mediant 500 Gateway & E-SBC | Hardware Installation Manual

Item # Label Description

3CONSOLE RJ-45 port for RS-232 serial communication

4LAN Up to four Gigabit Ethernet (10/100/1000Base-T) ports for

connecting to LAN network (IP phones, computers, or switches).

These ports support half- and full-duplex modes, auto-

negotiation, and straight or crossover cable detection.

5PRI Single E1/T1 port interface (RJ-48).

Note: PRI interface is a customer-ordered item.

6USB Two USB 2.0 ports, which can be used, for example, for various

storage capabilities using an external USB hard drive or flash

disk (disk on key).

LED Descriptions

This section describes the LEDs provided on the front panel.

Operational Status LED

The STATUS LED indicates the operating status, as described in the following table.

Table 3-3: STATUS LED Description

LED

Color

LED

State Description

Green On Device is operational.

Fast

Flashing

■Initial rebooting stage.

■Software upgrade (.cmp file) in process (currently supported only

on Software Version 6.8).

Red On Boot failure.

- Off Advanced rebooting stage.

LAN Interface LED

Each Ethernet port provides a LED for indicating LAN operating status, as described in the

following table.

Table 3-4: LAN LED Description

LED Color LED State Description

Green On Ethernet link established.

Flashing Data is being received or transmitted.

- Off No Ethernet link.

- 4 -

CHAPTER3 Physical Description Mediant 500 Gateway & E-SBC | Hardware Installation Manual

E1/T1 LEDs

The E1/T1 trunk port provides a LED for indicating operating status, as described in the following

table:

Table 3-5: E1/T1 LED Description

Color State Description

Green On Trunk is synchronized (normal operation).

Red On Loss due to any of the following signals:

■LOS - Loss of Signal

■LOF - Loss of Frame

■AIS - Alarm Indication Signal (the Blue Alarm)

■RAI - Remote Alarm Indication (the Yellow Alarm)

-Off Failure / disruption in the AC power supply or the power is currently not being

supplied to the device through the AC power supply entry.

Power LED

The POWER LED indicates the power supply status, as described in the following table.

Table 3-6: POWER LED Description

LED Color LED State Description

Green On Power is received by the device.

- Off No power received by the device.

Rear Panel Description

The device's rear panel is shown in the following figure and described in the subsequent table.

Figure 3-2: Rear Panel

Table 3-7: Rear Panel Description

Item # Label Description

1 Protective earthing screw.

2I/0 Power switch (O is off; I is on).

3100-240V~50-60Hz 0.8A Max. Three-prong AC power supply entry.

- 5 -

CHAPTER4 Mounting the Device Mediant 500 Gateway & E-SBC | Hardware Installation Manual

4 Mounting the Device

The device can be mounted in one of the following ways:

■Placed on a desktop – see Desktop Mounting below

■Installed in a standard 19-inch rack – see Wall Mounting on the next page

Do not place any equipment directly on top of the device or adjacent to its sides (at least

13-cm separation). In addition, if you are mounting the device in a 19-inch rack, ensure

that at least a 3U separation is maintained between the device and other mounted

devices or equipment.

Desktop Mounting

The device can be placed on a desktop when its four anti-slide bumpers (supplied) are attached to

the underside of the device.

➢To attach the anti-slide rubber bumpers to the device:

1. Flip the device over so that its underside faces up.

2. Locate the four anti-slide grooves on the underside - one in each corner.

3. Peel off the adhesive, anti-slide rubber feet and stick one in each anti-slide groove.

Figure 4-1: Location for Applying Rubber Feet

●1 = Mounted anti-slide rubber feet

●2 = Anti-slide groove

4. Flip the device over again so that it rests on the rubber feet and place it in the required position

on a desktop.

- 6 -

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