AT&T A21KW User manual
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User Manual
Version 3.0 12/2020
AT&T TVTM Device
and Remote Control
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Introduction
Product manuals are intended to help customers understand the workings of the hardware devices. This
product manual provides overview information of the AT&T TVTM device and remote control and addresses
specic functions of the devices. It is posted online at att.com/userguides for customer access.
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TABLE OF CONTENTS
I. OVERVIEW................................................................................................................................... 05
II. HARDWARE INFORMATION .............................................................................................06
A. Specications.............................................................................................................................................................................................................06
B. Client Hardware........................................................................................................................................................................................................07
1. Front Panel...........................................................................................................................................................................................................07
2. Side Panel .............................................................................................................................................................................................................07
3. Rear Panel .............................................................................................................................................................................................................07
C. Other Associated Hardware.........................................................................................................................................................................08
1. Mounting Cables.............................................................................................................................................................................................08
2. Power Supply......................................................................................................................................................................................................08
3. Remote Control...............................................................................................................................................................................................08
III. FEATURES ...................................................................................................................................10
A. Audio & Video.............................................................................................................................................................................................................10
1. Soware Features............................................................................................................................................................................................10
IV. APPENDIX....................................................................................................................................11
A. LED States .....................................................................................................................................................................................................................11
B. Federal Communications Commission Interference Statement ................................................................................12
FIGURES
Figure 1: AT&T TV—Front Panel........................................................................................................................................................................07
Figure 2: AT&T TV—Side Panel ..........................................................................................................................................................................07
Figure 3: AT&T TV—Rear Panel View with New Logo.................................................................................................................... 07
Figure 4: AT&T TV—Wall Mounting................................................................................................................................................................08
Figure 5: Remote Control showing button with descriptions...............................................................................................09
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Terminology
Term Description
OTT Over-the-Top, the delivery of video via the Internet directly into the AT&T TV device,
allowing access to services anywhere, anytime, and on any compatible device
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I. OVERVIEW
The AT&T TV device is a game-changing, proprietary “Over-the-Top” (OTT) device that delivers video and
integrated content to your TV over the internet. It enables you to watch online videos, listen to music, use
thousands of third-party apps, and play games—all on your TV.
It comes preloaded with some Google apps, but thousands of others are available at the Google Play Store.
The AT&T TV is used on its own as a standalone device (one per TV) so you don’t need any other AT&T TV
set-top boxes or services. (It’s not compatible with any DIRECTV set-top boxes or existing Genie®Servers.)
It comes with a remote control oering many features, including the convenience of voice control.
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II. HARDWARE INFORMATION
A. Specifications
AT&T TV Specifications
Size and Weight (not including feet)
• Height: 32 mm
• Width: 126 mm
• Depth: 126 mm
• Feet: 1.5 mm
• Weight: TBD g
Packaging
• Carton
• Height: 228 mm
• Width: 505 mm
• Depth: 404 mm
• Weight: 28.8 lb
Environmental Requirements
• Operating temperature: 0° C to 122° F
(0° to 50° C)
• Storage temperature (no damage):
0° C to 150° F (0° to 66° C)
• Relative humidity: 5-85% noncondensing
Remote Control Support (Built-In
Capability)
• IR Remote Control Interface
• RF Remote Control Interface
Ports and Interfaces
• OTT Mode - 802.11ac 2.4 GHz or 5 GHz Wi-Fi
• DC Power Input
troP0.2BSU4.1dna3.2PCDH/1.2IMDH•
(Micro-AB USB2.0 connector)
• 1x USB 2.0 Port
• 10/100 Ethernet port
Power
• EPS18 External PSU
• AC External PSU -120v~60 HZ, 18W
• Input: 12V DC 1.5A
• Active Power Consumption below 15W
Memory
• 4GB DDR memory
• 32bit LPDDR4 interface
• 16GB eMMC
Video and Audio Formats
• MPEG2
• Dolby Audio
• MPEG2, AVC single, dual or quad decode/
display up to 1080i60/1080p60, or UHD/4K
HEVC, AV1 and VP9 decode/display
• HEVC / VP9 display
• HDR10 SMPTE ST 2084, ST 2086 Blu-ray
standard and HLG support
TV Compatibility
• Compatible with HD and 4K TVs with HDMI 2.1
& HDCP 2.3, HDCP 2.2, 60 Hz and capable of 4K,
1080p and 3D
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Dolby, Dolby Vision, Dolby Atmos, and the double-D symbol are registered trademarks of Dolby Laboratories Licensing Corporation.
Manufactured under license from Dolby Laboratories. Confidential unpublished works. Copyright ©2012-2020 Dolby Laboratories.
All rights reserved.
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B. Client Hardware
• Power Status Indicator LED
FIGURE 1: AT&T TV—FRONT PANEL
FIGURE 2: AT&T TV—REAR PANEL
• 10/100 Ethernet Connec
The terms HDMI, HDMI High-Definition Multimedia Interface, and the HDMI Logo are trademarks or registered trademarks
of HDMI Licensing Administrator, Inc.
tor with Indicator LED
• HDMI Connector (Type A)
• USB 2.0 Port (Type A Connector)
•DC Power Inlet Connector
(for EPS18External Power Supply)
with Power Indicator LED
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C. Other Associated Hardware
1.
The AT&T TV (A21KW) can be set on a tabletop or mounted
to a wall by attaching a cable tie tothe recess in the bottom cover.
If wall mounted, please note that product should be mounted less
than 2 meters in height.
2.
The AT&T TV (A21KW) uses the DIRECTV® EPS18 power supply.
3. Remote Control
The AT&T TV (A21KW) works with the RC82V Remote Control.
(The box and remote control are not compatible with any older
DIRECTV or AT&T U-verse® equipment.) Like other AT&T remote
controls, the RC82V can be programmed to operate some features
on TVs or audio/video equipment. The key features of the RC82V
Remote Control are:
FIGURE 3: AT&T TV—WALL MOUNTING
• The RC82V Remote Control works in IR and RF mode.
• Basic remote operations can be performed in the IR mode.
• The remote uses two-way communication to the AT&T TV.
• RF mode eliminates the need for the remote and the paired devices to be in line of sight to each other.
• The RC82V Remote Control has a directional pad. Basic operations and functions can be made by pressing
the direction, then pressing ok
.
• Once paired, voice recognition is also available with the RC82V Remote Control so you can use voice search.
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CAUTION: Replace remote control batteries with same or equivalent type.
There is danger of explosion if batteries are incorrectly replaced.
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OFF
Turns both AT&T TV
and TV OFF at the same time
FIGURE 5: RC82V—REMOTE
MIC/STATUS LED
HOME
Display the HOME screen
LIST
Displays My Library—DVR recordings
EXIT
EXIT the menu and return to
previous channel viewed
Stop playback while viewing
on-demand or recorded content
DIRECTIONAL BUTTONS
Press to move up, down, le , or
right within a menu
OVERFLOW
Signi es more content/actions are available
CHANNEL UP/DOWN
Changes CHANNEL UP or DOWN
PREV
Tunes to PREVIOUS channel or VOD
FAST-FORWARD
FAST-FORWARD at increasing
speeds—press up to four times.
Also used in pairing the remote.
APPS
Opens the APPS menu. Also used
in unpairing the remote.
ON
Turns both AT&T TV
and TV ON at the same time
INPUT
Cycle through and select the
equipment connected to your TV
GUIDE
Displays the GUIDE screen
RECORD
RECORD content now playing or
highlighted in the on-screen guide
BACK
Press to go BACK within menus
VOLUME UP/DOWN
Increase or decrease the VOLUME level
MIC BUTTON
Push and hold to talk for voice commands
MUTE
MUTE the sound
REWIND
REWIND at increasing speeds—press up to
four times. Also used in remote pairing.
PLAY/PAUSE
PLAY current content. Press once while
program is playing to PAUSE.
DASH
Used in unpairing the remote
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