Asus VP299CL Series User manual

VP299CL Series
LCD Monitor
User Guide

ii
Copyright © 2021 ASUSTeK COMPUTER INC. All Rights Reserved.
No part of this manual, including the products and software described in it, may be reproduced,
transmitted, transcribed, stored in a retrieval system, or translated into any language in any form or by any
means, except documentation kept by the purchaser for backup purposes, without the express written
permission of ASUSTeK COMPUTER INC. (“ASUS”).
Product warranty or service will not be extended if: (1) the product is repaired, modied or altered, unless
such repair, modication of alteration is authorized in writing by ASUS; or (2) the serial number of the
product is defaced or missing.
ASUS PROVIDES THIS MANUAL “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS
OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OR CONDITIONS OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL ASUS, ITS
DIRECTORS, OFFICERS, EMPLOYEES OR AGENTS BE LIABLE FOR ANY INDIRECT, SPECIAL,
INCIDENTAL, OR CONSEQUENTIAL DAMAGES (INCLUDING DAMAGES FOR LOSS OF PROFITS,
LOSS OF BUSINESS, LOSS OF USE OR DATA, INTERRUPTION OF BUSINESS AND THE LIKE),
EVEN IF ASUS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES ARISING FROM ANY
DEFECT OR ERROR IN THIS MANUAL OR PRODUCT.
SPECIFICATIONS AND INFORMATION CONTAINED IN THIS MANUAL ARE FURNISHED FOR
INFORMATIONAL USE ONLY, AND ARE SUBJECT TO CHANGE AT ANY TIME WITHOUT NOTICE,
AND SHOULD NOT BE CONSTRUED AS A COMMITMENT BY ASUS. ASUS ASSUMES NO
RESPONSIBILITY OR LIABILITY FOR ANY ERRORS OR INACCURACIES THAT MAY APPEAR IN THIS
MANUAL, INCLUDING THE PRODUCTS AND SOFTWARE DESCRIBED IN IT.
Products and corporate names appearing in this manual may or may not be registered trademarks or
copyrights of their respective companies, and are used only for identication or explanation and to the
owners’ benet, without intent to infringe.
Table of contents
Notices......................................................................................................... iii
Safety information ....................................................................................... v
Care & Cleaning......................................................................................... vii
1.1 Welcome ....................................................................................... 1-1
1.2 Package contents......................................................................... 1-1
1.3 Assembling the monitor.............................................................. 1-2
1.4 Connect cables............................................................................. 1-3
1.4.1 Rear of the LCD monitor ................................................. 1-3
1.5 Monitor introduction .................................................................... 1-4
1.5.1 Using the Controls button .............................................. 1-4
2.1 Detaching the arm/stand (for VESA wall mount) ............ 2-1
2.2 Adjusting the monitor.................................................................. 2-2
2.3 Outline dimension........................................................................ 2-3
3.1 OSD (On-Screen Display) menu ................................................. 3-1
3.1.1 Howtorecongure.......................................................... 3-1
3.1.2 OSD Function Introduction.............................................. 3-2
3.2 Specications............................................................................. 3-14
3.3 Troubleshooting (FAQ).............................................................. 3-15
3.4 Supported Timing List............................................................... 3-16

iii
Notices
Federal Communications Commission Statement
This device complies with Part 15 of the FCC Rules. Operation is subject
to the following two conditions:
• This device may not cause harmful interference.
• This device must accept any interference received including
interference that may cause undesired operation.
This equipment has been tested and found to comply with the limits for
a Class B digital device, pursuant to Part 15 of the FCC Rules. These
limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates, uses
and can radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will
not occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct
the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment to an outlet on a circuit different from that to
which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
NOTE:ThismonitorisENERGYSTARcertied.
ThisproductqualiesforENERGYSTARinthefactory
default setting which can be restored by “Factory Reset”
function in the OSD menu. Changing the factory
default settings or enabling other features may increase
powerconsumptionthatcouldexceedtheENERGYSTAR
speciedlimits.
Canadian Department of Communications Statement
This digital apparatus does not exceed the Class B limits for radio
noise emissions from digital apparatus set out in the Radio Interference
Regulations of the Canadian Department of Communications.
This class B digital apparatus complies with Canadian ICES-003.

iv
Declaration of Conformity
This device complies with the requirements set out in the Council
Directive on the Approximation of the Laws of the Member States
relating to Electromagnetic Compatibility (2014/30/EU), Low-voltage
Directive (2014/35/EU), ErP Directive (2009/125/EC) and RoHS directive
(2011/65/EU). This product has been tested and found to comply with
the harmonized standards for Information Technology Equipment, these
harmonizedstandardspublishedunderDirectivesofOfcialJournalofthe
European Union.
WEEE Symbol Statement
This symbol on the product or on its packaging indicates that this product
must not be disposed of with your other household waste. Instead, it is
your responsibility to dispose of your waste equipment by handing it over
to a designated collection point for the recycling of waste electrical and
electronic equipment. The separate collection and recycling of your waste
equipment at the time of disposal will help to conserve natural resources
and ensure that it is recycled in a manner that protects human health and
the environment. For more information about where you can drop off your
wasteequipmentforrecycling,pleasecontactyourlocalcityofce,your
household waste disposal service or the shop where you purchased the
product.

v
Safety information
• Before setting up the monitor, carefully read all the documentation that
came with the package.
• To prevent fire or shock hazard, never expose the monitor to rain or
moisture.
• Nevertrytoopenthemonitorcabinet.Thedangeroushighvoltages
inside the monitor may result in serious physical injury.
• If the power supply is broken, do not try to fix it by yourself. Contact a
qualified service technician or your retailer.
• Before using the product, make sure all cables are correctly connected
and the power cables are not damaged. If you detect any damage,
contact your dealer immediately.
• Slots and openings on the back or top of the cabinet are provided for
ventilation.Donotblocktheseslots.Neverplacethisproductnearor
over a radiator or heat source unless proper ventilation is provided.
• The monitor should be operated only from the type of power source
indicated on the label. If you are not sure of the type of power supply to
your home, consult your dealer or local power company.
• Use the appropriate power plug which complies with your local power
standard.
• Do not overload power strips and extension cords. Overloading can
result in fire or electric shock.
• Avoid dust, humidity, and temperature extremes. Do not place the
monitor in any area where it may become wet. Place the monitor on a
stable surface.
• Unplug the unit during a lightning storm or if it will not be used for a
long period of time. This will protect the monitor from damage due to
power surges.
• Neverpushobjectsorspillliquidofanykindintotheslotsonthe
monitor cabinet.
• To ensure satisfactory operation, use the monitor only with UL listed
computers which have appropriate configured receptacles marked
between 100 ~ 240V AC.
• The socket-outlet shall be installed near the equipment and shall be
easily accessible
• If you encounter technical problems with the monitor, contact a
qualified servic er.
• Provide an earthing connection before the mains plug is connected to
the mains. And, when disconnecting the earthing connection, be sure
to disconnect after pulling out the mains plug from the mains.

vi
WARNING
Usageofotherthanspeciedhead-orearphonescanresultinhearing
loss due to excessive sound pressures.
Pleaseconrmthedistributionsysteminbuildinginstallationshallprovide
the circuit breaker rated 120/240V, 20A (maximum).
If provided with a 3-pin attachment plug on the power cord, plug the cord
into a grounded (earthed) 3-pin outlet. Do not disable the power cord
grounding pin, for example, by attaching a 2-pin adapter. The grounding
pin is an important safety feature.
Stability Hazard.
The product may fall, causing serious personal injury or death. To
preventinjury,thisproductmustbesecurelyattachedtotheoor/wallin
accordance with the installation instructions.
A product may fall, causing serious personal injury or death. Many injuries,
particularly to children, can be avoided by taking simple precautions such
as:
ALWAYSusecabinetsorstandsorinstallationmethodsrecommendedby
the manufacturer of the product set.
ALWAYSusefurniturethatcansafelysupporttheproduct.
ALWAYSensuretheproductisnotoverhangingtheedgeofthesupporting
furniture.
ALWAYSeducatechildrenaboutthedangersofclimbingonfurnitureto
reach the product or its controls.
ALWAYSroutecordsandcablesconnectedtoyourproductsotheycannot
be tripped over, pulled or grabbed.
NEVERplaceaproductinanunstablelocation.
NEVERplacetheproductontallfurniture(forexample,cupboardsor
bookcases) without anchoring both the furniture and the product to a
suitable support.
NEVERplacetheproductonclothorothermaterialsthatmaybelocated
between the product and supporting furniture.
NEVERplaceitemsthatmighttemptchildrentoclimb,suchastoysand
remote controls, on the top of the product or furniture on which the product
is placed.
If the existing product is going to be retained and relocated, the same
considerations as above should be applied.

vii
Care & Cleaning
• Before you lift or reposition your monitor, it is better to disconnect the
cables and power cord. Follow the correct lifting techniques when
positioning the monitor. When lifting or carrying the monitor, grasp the
edges of the monitor. Do not lift the display by the stand or the cord.
• Cleaning. Turn your monitor off and unplug the power cord. Clean the
monitor surface with a lint-free, non-abrasive cloth. Stubborn stains
may be removed with a cloth dampened with mild cleaner.
• Avoid using a cleaner containing alcohol or acetone. Use a cleaner
intendedforusewiththeLCD.Neverspraycleanerdirectlyonthe
screen, as it may drip inside the monitor and cause an electric shock.
The following symptoms are normal with the monitor:
• The screen may flicker during the initial use due to the nature of the
fluorescent light. Turn off the Power Switch and turn it on again to
make sure that the flicker disappears.
• Youmayfindslightlyunevenbrightnessonthescreendependingon
the desktop pattern you use.
• When the same image is displayed for hours, an afterimage of the
previous screen may remain after switching the image. The screen will
recover slowly or you can turn off the Power Switch for hours.
• When the screen becomes black or flashes, or cannot work anymore,
contact your dealer or service center to fix it. Do not repair the screen
by yourself!
Conventions used in this guide
WARNING:Informationtopreventinjurytoyourselfwhentryingto
complete a task.
CAUTION:Informationtopreventdamagetothecomponents
when trying to complete a task.
IMPORTANT:InformationthatyouMUSTfollowtocompletea
task.
NOTE:Tipsandadditionalinformationtoaidincompletingatask.

viii
Wheretondmoreinformation
Refer to the following sources for additional information and for product
and software updates.
1. ASUS websites
The ASUS websites worldwide provide updated information on ASUS
hardware and software products. Refer to http://www.asus.com
2. Optional documentation
Yourproductpackagemayincludeoptionaldocumentationthatmay
have been added by your dealer. These documents are not part of
the standard package.
Takeback Services
ASUS recycling and takeback programs come from our commitment to the
highest standards for protecting our environment. We believe in providing
solutions for our customers to be able to responsibly recycle our products,
batteries and other components as well as the packaging materials.
Please go to http://csr.asus.com/english/Takeback.htm for detail recycling
information in different region.
Product information fro EU energy label
QR CODE

1-1
ASUS LCD Monitor VP299 Series
1.1 Welcome
Thank you for purchasing the ASUS®LCD monitor!
The latest widescreen LCD monitor from ASUS provides a crisper,
broader, and brighter display, plus a host of features that enhance your
viewing experience.
With these features, you can enjoy the convenience and delightful visual
experience that the monitor brings you!
1.2 Package contents
Check your package for the following items:
LCD Monitor
Monitor Base
QuickStartGuide
Warranty Card
1x Power Cord
1x HDMI Cable
1x DP Cable (optional)
1x USB C Cable (optional)
• If any of the above items is damaged or missing, contact your retailer
immediately.

1-2 Chapter 1: Product Introduction
1.3 Assembling the monitor
To assemble the monitor
1. Place the display on a cloth on the table, Use a screwdriver to tighten
the assembly screws,and secure the arm to the display tightly.Then
attachthebasetothearmandxwiththescrewtojointhemtightly.
Youcaneasilytightenthescrewbyngers.
2. Adjust the monitor to the angle that is most comfortable for you.
-5 ~ 23
2
1
3
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