Asus VA247HEY Series User manual

VA247HEY Series

LCD Monitor

User Guide

No part of this manual, including the products and software described in it, may be reproduced,

transmitted, transcribed, stored in a retrieval system, or translated into any language in any form or by any

means, except documentation kept by the purchaser for backup purposes, without the express written

permission of ASUSTeK COMPUTER INC. (“ASUS”).

Product warranty or service will not be extended if: (1) the product is repaired, modied or altered, unless

such repair, modication of alteration is authorized in writing by ASUS; or (2) the serial number of the

product is defaced or missing.

ASUS PROVIDES THIS MANUAL “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS

OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OR CONDITIONS OF

MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL ASUS, ITS

DIRECTORS, OFFICERS, EMPLOYEES OR AGENTS BE LIABLE FOR ANY INDIRECT, SPECIAL,

INCIDENTAL, OR CONSEQUENTIAL DAMAGES (INCLUDING DAMAGES FOR LOSS OF PROFITS,

LOSS OF BUSINESS, LOSS OF USE OR DATA, INTERRUPTION OF BUSINESS AND THE LIKE),

EVEN IF ASUS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES ARISING FROM ANY

DEFECT OR ERROR IN THIS MANUAL OR PRODUCT.

SPECIFICATIONS AND INFORMATION CONTAINED IN THIS MANUAL ARE FURNISHED FOR

INFORMATIONAL USE ONLY, AND ARE SUBJECT TO CHANGE AT ANY TIME WITHOUT NOTICE,

AND SHOULD NOT BE CONSTRUED AS A COMMITMENT BY ASUS. ASUS ASSUMES NO

RESPONSIBILITY OR LIABILITY FOR ANY ERRORS OR INACCURACIES THAT MAY APPEAR IN THIS

MANUAL, INCLUDING THE PRODUCTS AND SOFTWARE DESCRIBED IN IT.

Products and corporate names appearing in this manual may or may not be registered trademarks or

copyrights of their respective companies, and are used only for identication or explanation and to the

owners’ benet, without intent to infringe.

Table of contents

Notices......................................................................................................... iii

Care & Cleaning......................................................................................... vii

Takeback Services.................................................................................... viii

1.1 Welcome! ...................................................................................... 1-1

1.2 Package contents......................................................................... 1-1

1.3 Assembling the monitor.............................................................. 1-2

1.4 Connect cables............................................................................. 1-3

1.4.1 Rear of the LCD monitor ................................................. 1-3

1.4.2 Sixsidesgure................................................................ 1-4

1.5 Monitor introduction .................................................................... 1-5

1.5.1 UsingtheControlsbutton .............................................. 1-5

2.1 Detaching the arm/stand (for VESA wall mount) ...................... 2-1

2.2 Adjusting the monitor.................................................................. 2-2

3.1 OSD (On-Screen Display) menu ................................................. 3-1

3.1.1 Howtorecongure.......................................................... 3-1

3.1.2 OSDFunctionIntroduction.............................................. 3-2

3.2 Specications............................................................................. 3-12

3.3 Troubleshooting (FAQ).............................................................. 3-13

3.4 Supported Timing List............................................................... 3-14

iii

Notices

Federal Communications Commission Statement

ThisdevicecomplieswithPart15oftheFCCRules.Operationissubject

tothefollowingtwoconditions:

• Thisdevicemaynotcauseharmfulinterference,and

• Thisdevicemustacceptanyinterferencereceivedincluding

interferencethatmaycauseundesiredoperation.

Thisequipmenthasbeentestedandfoundtocomplywiththelimitsfora

ClassBdigitaldevice,pursuanttoPart15oftheFCCRules.Theselimits

aredesignedtoprovidereasonableprotectionagainstharmfulinterference

inaresidentialinstallation.Thisequipmentgenerates,usesandcan

radiateradiofrequencyenergyand,ifnotinstalledandusedinaccordance

withmanufacturer’sinstructions,maycauseharmfulinterferencetoradio

communications.However,thereisnoguaranteethatinterferencewill

notoccurinaparticularinstallation.Ifthisequipmentdoescauseharmful

interferencetoradioortelevisionreception,whichcanbedeterminedby

turningtheequipmentoffandon,theuserisencouragedtotrytocorrect

theinterferencebyoneormoreofthefollowingmeasures:

• Reorientorrelocatethereceivingantenna.

• Increasetheseparationbetweentheequipmentandreceiver.

• Connecttheequipmenttoanoutletonacircuitdifferentfromthatto

which the receiver is connected.

• Consultthedealeroranexperiencedradio/TVtechnicianforhelp.

Canadian Department of Communications Statement

ThisdigitalapparatusdoesnotexceedtheClassBlimitsforradio

noiseemissionsfromdigitalapparatussetoutintheRadioInterference

RegulationsoftheCanadianDepartmentofCommunications.

ThisclassBdigitalapparatuscomplieswithCanadianICES-003.

Safety information

• Beforesettingupthemonitor,carefullyreadallthedocumentationthat

camewiththepackage.

• Topreventfireorshockhazard,neverexposethemonitortorainor

moisture.

• Nevertrytoopenthemonitorcabinet.Thedangeroushighvoltages

insidethemonitormayresultinseriousphysicalinjury.

• Ifthepowersupplyisbroken,donottrytofixitbyyourself.Contacta

qualifiedservicetechnicianoryourretailer.

• Beforeusingtheproduct,makesureallcablesarecorrectlyconnected

andthepowercablesarenotdamaged.Ifyoudetectanydamage,

contactyourdealerimmediately.

• Slotsandopeningsonthebackortopofthecabinetareprovidedfor

ventilation.Donotblocktheseslots.Neverplacethisproductnearor

overaradiatororheatsourceunlessproperventilationisprovided.

• Themonitorshouldbeoperatedonlyfromthetypeofpowersource

indicatedonthelabel.Ifyouarenotsureofthetypeofpowersupplyto

yourhome,consultyourdealerorlocalpowercompany.

• Usetheappropriatepowerplugwhichcomplieswithyourlocalpower

standard.

• Donotoverloadpowerstripsandextensioncords.Overloadingcan

resultinfireorelectricshock.

• Avoiddust,humidity,andtemperatureextremes.Donotplacethe

monitorinanyareawhereitmaybecomewet.Placethemonitorona

stablesurface.

• Unplugtheunitduringalightningstormorifitwillnotbeusedfora

longperiodoftime.Thiswillprotectthemonitorfromdamagedueto

powersurges.

• Neverpushobjectsorspillliquidofanykindintotheslotsonthe

monitorcabinet.

• Toensuresatisfactoryoperation,usethemonitoronlywithULlisted

computerswhichhaveappropriateconfiguredreceptaclesmarked

between100~240VAC.

• Thesocket-outletshallbeinstalledneartheequipmentandshallbe

easilyaccessible

• Ifyouencountertechnicalproblemswiththemonitor,contacta

qualifiedservicer.

• Provideanearthingconnectionbeforethemainsplugisconnectedto

themains.And,whendisconnectingtheearthingconnection,besure

todisconnectafterpullingoutthemainsplugfromthemains.

WARNING

Usageofotherthanspeciedhead-orearphonescanresultinhearing

lossduetoexcessivesoundpressures.

Pleaseconrmthedistributionsysteminbuildinginstallationshallprovide

thecircuitbreakerrated120/240V,20A(maximum).

Ifprovidedwitha3-pinattachmentplugonthepowercord,plugthecord

intoagrounded(earthed)3-pinoutlet.Donotdisablethepowercord

groundingpin,forexample,byattachinga2-pinadapter.Thegrounding

pinisanimportantsafetyfeature.

Declaration of Conformity

ThisdevicecomplieswiththerequirementssetoutintheCouncil

DirectiveontheApproximationoftheLawsoftheMemberStates

relatingtoElectromagneticCompatibility(2014/30/EU),Low-voltage

Directive(2014/35/EU),ErPDirective(2009/125/EC)andRoHSdirective

(2011/65/EU).Thisproducthasbeentestedandfoundtocomplywith

theharmonizedstandardsforInformationTechnologyEquipment,these

harmonizedstandardspublishedunderDirectivesofOfcialJournalofthe

EuropeanUnion.

WEEE Symbol Statement

Thissymbolontheproductoronitspackagingindicatesthatthisproduct

mustnotbedisposedofwithyourotherhouseholdwaste.Instead,itis

yourresponsibilitytodisposeofyourwasteequipmentbyhandingitover

toadesignatedcollectionpointfortherecyclingofwasteelectricaland

electronicequipment.Theseparatecollectionandrecyclingofyourwaste

equipmentatthetimeofdisposalwillhelptoconservenaturalresources

andensurethatitisrecycledinamannerthatprotectshumanhealthand

theenvironment.Formoreinformationaboutwhereyoucandropoffyour

wasteequipmentforrecycling,pleasecontactyourlocalcityofce,your

householdwastedisposalserviceortheshopwhereyoupurchasedthe

product.

Stability Hazard.

Theproductmayfall,causingseriouspersonalinjuryordeath.To

preventinjury,thisproductmustbesecurelyattachedtotheoor/wallin

accordancewiththeinstallationinstructions.

Aproductmayfall,causingseriouspersonalinjuryordeath.Manyinjuries,

particularlytochildren,canbeavoidedbytakingsimpleprecautionssuch

as:

ALWAYSusecabinetsorstandsorinstallationmethodsrecommendedby

themanufactureroftheproductset.

ALWAYSusefurniturethatcansafelysupporttheproduct.

ALWAYSensuretheproductisnotoverhangingtheedgeofthesupporting

furniture.

ALWAYSeducatechildrenaboutthedangersofclimbingonfurnitureto

reachtheproductoritscontrols.

ALWAYSroutecordsandcablesconnectedtoyourproductsotheycannot

betrippedover,pulledorgrabbed.

NEVERplaceaproductinanunstablelocation.

NEVERplacetheproductontallfurniture(forexample,cupboardsor

bookcases)withoutanchoringboththefurnitureandtheproducttoa

suitablesupport.

NEVERplacetheproductonclothorothermaterialsthatmaybelocated

betweentheproductandsupportingfurniture.

NEVERplaceitemsthatmighttemptchildrentoclimb,suchastoysand

remotecontrols,onthetopoftheproductorfurnitureonwhichtheproduct

isplaced.

Iftheexistingproductisgoingtoberetainedandrelocated,thesame

considerationsasaboveshouldbeapplied.

vii

Care & Cleaning

• Beforeyouliftorrepositionyourmonitor,itisbettertodisconnectthe

cablesandpowercord.Followthecorrectliftingtechniqueswhen

positioningthemonitor.Whenliftingorcarryingthemonitor,graspthe

edgesofthemonitor.Donotliftthedisplaybythestandorthecord.

• Cleaning.Turnyourmonitoroffandunplugthepowercord.Cleanthe

monitorsurfacewithalint-free,non-abrasivecloth.Stubbornstains

mayberemovedwithaclothdampenedwithmildcleaner.

• Avoidusingacleanercontainingalcoholoracetone.Useacleaner

intendedforusewiththeLCD.Neverspraycleanerdirectlyonthe

screen,asitmaydripinsidethemonitorandcauseanelectricshock.

The following symptoms are normal with the monitor:

• Thescreenmayflickerduringtheinitialuseduetothenatureofthe

fluorescentlight.TurnoffthePowerSwitchandturnitonagainto

makesurethattheflickerdisappears.

• Youmayfindslightlyunevenbrightnessonthescreendependingon

thedesktoppatternyouuse.

• Whenthesameimageisdisplayedforhours,anafterimageofthe

previousscreenmayremainafterswitchingtheimage.Thescreenwill

recoverslowlyoryoucanturnoffthePowerSwitchforhours.

• Whenthescreenbecomesblackorflashes,orcannotworkanymore,

contactyourdealerorservicecentertofixit.Donotrepairthescreen

byyourself!

Conventions used in this guide

WARNING:Informationtopreventinjurytoyourselfwhentryingto

completeatask.

CAUTION:Informationtopreventdamagetothecomponents

whentryingtocompleteatask.

IMPORTANT:InformationthatyouMUSTfollowtocompletea

task.

NOTE:Tipsandadditionalinformationtoaidincompletingatask.

viii

Wheretondmoreinformation

Refertothefollowingsourcesforadditionalinformationandforproduct

andsoftwareupdates.

1. ASUS websites

TheASUSwebsitesworldwideprovideupdatedinformationonASUS

hardwareandsoftwareproducts.Refertohttp://www.asus.com

2. Optional documentation

Yourproductpackagemayincludeoptionaldocumentationthatmay

havebeenaddedbyyourdealer.Thesedocumentsarenotpartof

thestandardpackage.

Takeback Services

ASUSrecyclingandtakebackprogramscomefromourcommitmenttothe

higheststandardsforprotectingourenvironment.Webelieveinproviding

solutionsforourcustomerstobeabletoresponsiblyrecycleourproducts,

batteriesandothercomponentsaswellasthepackagingmaterials.

Pleasegotohttp://csr.asus.com/english/Takeback.htmfordetailrecycling

informationindifferentregion.

Product information for EU energy label

1-1

ASUS LCD Monitor VA247HEY Series

1.1 Welcome!

ThankyouforpurchasingtheASUS®LCDmonitor!

ThelatestwidescreenLCDmonitorfromASUSprovidesacrisper,

broader,andbrighterdisplay,plusahostoffeaturesthatenhanceyour

viewingexperience.

Withthesefeatures,youcanenjoytheconvenienceanddelightfulvisual

experiencethatthemonitorbringsyou!

1.2 Package contents

Checkyourpackageforthefollowingitems:

LCD Monitor

 MonitorBase

 MonitorColumn

 QuickStartGuide

Warranty Card

 1xPowerCord

 1xHDMICable(optional)

 1xVGACable(optional)

 1xDVICable(optional)

• Ifanyoftheaboveitemsisdamagedormissing,contactyourretailer

immediately.

1-2 Chapter 1: Product Introduction

1.3 Assembling the monitor

To assemble the monitor

1. Placethemonitorstandbaseonastabletabletop,Slidethemonitor

standbodyinthecorrectdirectiondownontothestandbase.

2. Placethemonitoronasoftclothorcushionneartheedgeofdesk.

Alignthestandassemblybrackettothemonitorgroove.Insertthe

brackettowardsmonitoruntilitlocksinplace.

3. Adjustthemonitortotheanglethatismostcomfortableforyou.

-5 ~ 23

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