Aruba Instant On AP11 User manual

Aruba Instant On AP11 Access Point

Installation Guide

Rev01 | June 2019 1

The Aruba Instant On AP11 dual-radio access point supports IEEE 802.11ac Wave 2, delivering high performance

with 2x2 MU-MIMO (Multi-User Multiple-Input, Multiple-Output) technology, while also supporting 802.11a/b/g /

n wireless services. The AP11 access point is designed for ceiling and wall mount.

Package Contents

1 x AP11 access point

1 x Ceiling mount bracket (suspended ceiling rail)

1 x Wall/ceiling mount bracket (solid surface)

1 x Ethernet cable

Hardware Overview

The following sections outline the hardware components of the AP11 access point.

Figure 1 AP11 (front view)

If you have ordered AP11 bundle, the package would also include a power adapter and cord to power the AP

through an electrical power outlet.

Inform your supplier if there are any incorrect, missing, or damaged parts. If possible, retain the carton, including

the original packing materials. Use these materials to repack and return the unit to the supplier if needed.

System

Radio

2Aruba Instant On AP11 Access Point | Installation Guide

LED

The AP11 access point has two LEDs that indicate the system and radio status of the device.

Figure 2 AP11 (rear view)

E0/POE Port

The AP11 access point is equipped with one 10/100/1000Base-T auto-sensing, MDI/MDX Ethernet port (E0) for

wired network connectivity. This port supports IEEE 802.3af Power over Ethernet (PoE), accepting 48Vdc

(nominal) as a standard defined Powered Device (PD) from a Power Sourcing Equipment (PSE) such as a PoE

midspan injector, or network infrastructure that supports PoE.

DC Power Socket

If PoE is not available, a proprietary Aruba 12V/30W power adapter can be used to power the AP11 access point.

This power adapter is available in the box if you buy the AP11 and power adapter bundle.

Additionally, a locally-sourced AC-to-DC adapter (or any DC source) can be used to power this device, as long as it

complies with all applicable local regulatory requirements and the DC interface meets the following

specifications:

12 Vdc (+/- 5%) and at least 12W

2.1/5.5 mm center-positive circular plug, 9.5 mm length

Table 1 AP11 Access Point LEDs Status

LED Color/State Meaning

System No Lights Device has no power

Blinking Green Device is starting

Alternating Green/Amber Device is ready for setup

Solid Green Device is ready

Solid Amber Device has detected a problem

Solid Red Device has an issue- immediate action required

Radio No Lights Wi-Fi is not ready, wireless clients cannot connect

Solid Green Wi-Fi is ready, wireless clients can connect

DC Power Socket E0/POE Reset

Aruba Instant On AP11 Access Point | Installation Guide 3

Reset Button

The reset button located on the bottom of the device can be used to reset the access point to factory default

settings or turn off/on the LED display.

There are two ways to reset the access point to factory default settings:

Reset the AP during normal operation

Press and hold down the reset button using a small, narrow object such as a paper clip for more than 10

seconds during normal operation.

Reset the AP while powering up

1. Press and hold down the reset button using a small, narrow object such as a paper clip while the access point

is not powered on (either via DC power or PoE).

2. Connect the power supply (DC or PoE) to the access point while the reset button is being held down.

3. Release the reset button on the access point after 15 seconds.

To turn off/on the LED display, press and release the reset button using a small, narrow object, such as a

paperclip for less than 10 seconds during normal operation of the access point.

Kensington Lock Slot

The AP11 access point is equipped with a Kensington lock slot for additional security.

Figure 3 AP11 Kensington Lock Slot

Cable Clips

The cable clips on the rear of the access point is used to organize Ethernet cable, as shown in Figure 4. The use of

the cable clips is optional and does not support all types of cables and plugs.

Kensington Lock Slot

4Aruba Instant On AP11 Access Point | Installation Guide

Figure 4 Cable Clips

Before You Begin

Refer to the sections below before beginning the installation process.

Identifying Specific Installation Locations

Each location should be as close as possible to the center of the intended coverage area and should be free from

obstructions or obvious sources of interference. These RF absorbers/reflectors/interference sources will impact

RF propagation and should be accounted for during the planning phase and adjusted.

Identifying Known RF Absorbers/Reflectors/Interference Sources

Identifying known RF absorbers, reflectors, and interference sources while in the field during the installation

phase is critical. Make sure that these sources are taken into consideration when you attach an access point to its

fixed location.

RF absorbers include:

Cement/concrete—Old concrete has high levels of water dissipation, which dries out the concrete, allowing

for potential RF propagation. New concrete has high levels of water concentration in the concrete, blocking

RF signals.

Natural Items—Fish tanks, water fountains, ponds, and trees

Brick

RF reflectors include:

Metal Objects—Metal pans between floors, rebar, fire doors, air conditioning/heating ducts, mesh windows,

blinds, chain link fences (depending on aperture size), refrigerators, racks, shelves, and filing cabinets.

Do not place an access point between two air conditioning/heating ducts. Make sure that access points are

placed below ducts to avoid RF disturbances.

RF interference sources include:

Microwave ovens and other 2.4 or 5 GHz objects (such as cordless phones)

Cordless headset such as those used in call centers or lunch rooms

The AP11 access point is designed in compliance with governmental requirements so that only authorized

network administrators can change the settings.

Use of this equipment adjacent to or stacked with other equipment should be avoided because it could result

in improper operation. If such use is necessary, this equipment and the other equipment should be observed

to verify that they are operating normally.

Aruba Instant On AP11 Access Point | Installation Guide 5

Access Point Installation

The AP11 access point ships with the following two mount brackets. You can choose one of them to install the

AP:

A ceiling mount bracket (see Figure 5) to attach the AP to a 9/16” or 15/16” flat T-bar drop-tile ceiling.

A wall/ceiling mount bracket (see Figure 9)to attach the AP to a solid, flat surface, such as a wall or ceiling.

The following sections provide instructions on how to use these mount brackets.

Using the Ceiling Mount Bracket

Figure 5 Ceiling Mount Bracket

1. Pull the necessary cables through a prepared hole in the ceiling tile near where the access point will be

placed.

2. Place the mount bracket against the back of the access point with the mount bracket at an angle of

approximately 30 degrees to the tabs (see Figure 6).

3. Twist the mount bracket clockwise until it snaps into place in the tabs (see Figure 6).

Figure 6 Attaching the Ceiling Mount Bracket to the AP

Portable RF communications equipment (including peripherals such as antenna cables and external antennas)

should be used no closer than 30 cm (12 inches) to any part of the access point. Otherwise, degradation of the

performance of this equipment could result.

The installer is responsible for securing the access point onto the ceiling tile rail in accordance with the steps

below. Failure to properly install this product may result in physical injury and/or damage to property.

Use of accessories, transducers and cables other than those specified or provided by the manufacturer of this

equipment could result in increased electromagnetic emissions or decreased electromagnetic immunity of this

equipment and result in improper operation.

6Aruba Instant On AP11 Access Point | Installation Guide

4. Hold the access point next to the ceiling tile rail with the ceiling tile rail mounting slots at approximately a 30-

degree angle to the ceiling tile rail (see Figure 7). Make sure that any cable slack is above the ceiling tile.

5. Pushing toward the ceiling tile, rotate the access point clockwise until the device clicks into place on the

ceiling tile rail.

Figure 7 Mounting the AP to a 15/16” Ceiling Rail

Figure 8 Mounting the AP to a 9/16” Ceiling Rail

Aruba Instant On AP11 Access Point | Installation Guide 7

Using the Wall/Ceiling Mount Bracket

Figure 9 Wall/Ceiling Mount Bracket

There are two ways to use the wall/ceiling mount bracket to mount the AP to a solid surface:

Bracket-to-Solid Surface Option (Install the bracket to a solid surface and then attach the AP)

AP-to-Bracket Option (Attach the bracket to the AP and then attach it to a wall)

Bracket-to-Solid Surface Option

1. Attach the plastic mount bracket to any solid surface, such as a wall or ceiling, as shown in Figure 10.

a. Install any necessary wall anchors. Wall anchors are not included in the package.

b. Align the screw holes in the mount bracket with the previously installed anchors or demarcated screw

points.

c. Insert two screws to secure the mount bracket. Screws are not included in the package.

Figure 10 Attaching the Mount Bracket to a Solid Surface

2. Attach the AP to the secured mount bracket as shown in Figure 11.

a. Align the AP with the mount bracket, placing the AP so that it’s mounting tabs are at an angle of

approximately 30 degrees to the mount bracket.

3. Pushing towards the solid surface, rotate the AP clockwise until it clicks into place (see Figure 11).

8Aruba Instant On AP11 Access Point | Installation Guide

Figure 11 Attaching the AP to the Mount Bracket

AP-to-Bracket Option

1. Place the mount bracket against the back of the AP with the bracket at an angle of approximately 30 degrees

to the tab (see Figure 12).

2. Twist the bracket clockwise until it snaps into place in the tabs (see Figure 12).

Figure 12 Bracket Installation

3. Install two screws (and wall anchors if necessary), one above the other. Do not fully insert the screws into the

wall. Leave enough space between the screw head and the wall for the bracket.

4. Align the keyhole slots on the back of the bracket with the screws installed in step3.

5. Place the larger opening on the keyhole slot over the screw and pull the AP down until it is securely attached

to the screws (see Figure 13).

This mounting option works only with a wall.

Aruba Instant On AP11 Access Point | Installation Guide 9

Figure 13 AP-Bracket Wall Installation

Verifying Post-Installation Connectivity

The integrated LED on the access point can be used to verify that the access point access point is receiving power

and initializing successfully (see Table 1).

Mobile Application Installation

Search for “Aruba Instant On” app within the Apple App Store or Google Play to download and install the Aruba

Instant On mobile app to your phone. Launch the app and follow the instructions to complete the setup. For

more details, please refer to the User Guide.

Alternately, you can set up the Aruba Instant On access point from a web browser. Open a web browser and

enter https://portal.ArubaInstantOn.com in the address bar to access the Aruba Instant On portal login screen.

In the login screen, enter your Instant On account credentials to access your site.

Figure 14 Instant On Portal Login Screen

10 Aruba Instant On AP11 Access Point | Installation Guide

Electrical and Environmental Specifications

Electrical

Ethernet:

One 10/100/1000 Base-T auto-sensing Ethernet interface (RJ-45)

Power:

Direct DC source: 12Vdc nominal, +/- 5%

Power over Ethernet (PoE): 802.3af complaint

Environmental

Operating:

Temperature: 0°C to +40°C (+32°F to +104°F)

Humidity: 5% to 93% non-condensing

Storage and transport

Temperature: -40°C to +70°C (-40°F to +158°F)

Regulatory Model Number

AP11 RMN: APIN0303

Safety and Regulatory Compliance

If a power adapter other than the Aruba-approved adapter is used in the US or Canada, it should be NRTL

listed, with an output rated 12Vdc, minimum 1A, marked “LPS” and “Class 2”, and suitable for plugging into a

standard power receptacle in the US and Canada.

The Aruba AP11 access point is for indoor use only. The access point, AC adapter, and all connected cables are

not designed for outdoor use.

This device is intended for stationary use in partly temperature controlled weather-protected environments.

RF Radiation Exposure Statement: This equipment complies with RF radiation exposure limits. This equip-

ment should be installed and operated with a minimum distance of 13.78 inches (35cm) between the radiator

and your body for 2.4 GHz and 5 GHz operations. This transmitter must not be co-located or operating in con-

junction with any other antenna or transmitter.

Déclaration de la concernant l’exposition aux rayonnements à fréquence radioélectrique (FR): Cet appa-

reil est conforme aux limites d’exposition aux rayonnements FR établies. Il doit être installé et utilisé à une dis-

tance minimale de 35 cm (13,78 pouces) entre le radiateur et votre corps, qu’il opère sur la bande 2,4 GHz ou 5

GHz. Cet émetteur ne doit pas être installé ou utilisé à proximité immédiate d’une autre antenne ni d’un autre

transmetteur.

Changes or modifications to this unit not expressly approved by the party responsible for compliance could

void the user’s authority to operate this equipment.

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