AMCC 9690SA Series User manual

3ware® 9690SA

SAS/SATA RAID

Controller

PN 720-0170-00

September 2007

Installation Guide

ii 3ware 9690SA SAS/SATA RAID Controller Installation Guide

rights reserved. This publication may be copied or reproduced for

reference purposes only. All other purposes require the express

written consent of AMCC, 215 Moffett Park Drive, Sunnyvale, CA

94089. AMCC shall not be responsible or liable for, and shall be

held harmless against, any and all damages, claims, and/or disputes

that arise from the copying or reproduction of this publication.

Trademarks

3ware®, Escalade®, 3DM®, and TwinStor® are all registered

trademarks of AMCC. The 3ware logo, 3BM, Multi-Lane,

StorSave, StorSwitch, StreamFusion, and R5 Fusion are all

trademarks of AMCC. PowerPC and the PowerPC logo are

trademarks of International Business Machines Corporation.

Linux® is a registered trademark of Linus Torvalds in the United

States, other countries, or both. Windows® is a registered

trademark of Microsoft Corporation in the United States and other

countries. Firefox® is a registered trademark of the Mozilla

Foundation. PCI Express® is a registered trademark of PCI-SIG®.

All other trademarks herein are property of their respective owners.

Disclaimer

While every attempt is made to make this document as accurate as

possible, AMCC assumes no responsibility for errors or omissions

in this document, nor does AMCC make any commitment to update

the information contained herein.

www.3ware.com iii

About this Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iv

Chapter 1. Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Contents of this Package. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

9690SA RAID Controller Card Models. . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Chapter 2. Installing Your 3ware RAID Controller . . . . . . . . . 10

Tools You Need . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Before You Start. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Install the Controller in the Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Attach the Cables to Your Controller . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Connect the Cables to Backplanes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Finishing Up the RAID Controller Installation. . . . . . . . . . . . . . . . . . . . . . 15

Configure Your RAID Arrays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Chapter 3. Installing a Battery Backup Unit . . . . . . . . . . . . . . 16

Before You Start. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Installing the Control Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Installing the Remote Battery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Replacing the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Appendix: Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . 26

Sales and ordering information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Feedback on this manual. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Table of Contents

iv 3ware 9690SA SAS/SATA RAID Controller Installation Guide

About this Guide

Congratulations on your purchase of the 3ware® 9690SA SAS

RAID Controller. This guide tells you how to install it.

The following additional documentation is available for your 3ware

RAID controller on the CD that came with your controller. It is also

available through the 3ware website:

3ware SAS/SATA RAID Software User Guide, Version 9.5

3ware SAS/SATA RAID Controller CLI Guide, Version 9.5

3ware HTML Bookshelf is an HTML version of the

documentation, combining the User Guide and the CLI Guide.

Online help is also available when you are using 3DM 2 (3ware

Disk Manager).

Additional support information is available in the 3ware

Knowledgebase, at this website: http://www.3ware.com/KB

Chapter Description

1 Getting Started Overview of the 3ware RAID controller and

important safety factors to keep in mind during

installation

2 Installing Your 3ware

RAID Controller How to install your 3ware RAID controller

3 Installing a Battery

Backup Unit How to install and maintain a BBU

www.3ware.com 1

Chapter 1. Getting

Started

The 3ware® 9690SA SAS RAID controller provides these features:

Support for up to 128 SAS and/or SATA devices

RAID 6 with simultaneous parity generation to maximize

performance

9th-generation StorSwitch™ switch fabric for maximum

controller output

StreamFusion™ optimization of RAID 5 and RAID 6 disk

accesses to maximize application performance under heavy

loads

StorSave Battery Backup Unit (BBU) with write journaling to

optimize data protection and performance (BBU must be

purchased separately).



RAID levels 0, 1, 5, 6, 10, 50, Single Disk, and Hot Spare

PCI Express® x8 connectivity

Contents of this Package

If you purchased a full retail kit, the following items are included:

One of the following 3ware 9690SA RAID controller cards:

9690SA-8E (two external 4x wide ports)

9690SA-8I (two internal 4x wide ports)

9690SA-4I4E (one internal 4x wide port and one external

4x wide port)

This document, 3ware 9690SA SAS/SATA RAID Controller

Installation Guide

3ware CD-ROM with driver, software, and additional

documentation

Chapter 1. Getting Started

23ware 9690SA SAS/SATA RAID Controller Installation Guide

Appropriate cables for your 3ware 9690SA model.

9690SA-8E (two external SFF-8088 to SFF-8088 cables)

9690SA-8I (two internal SFF-8087 to SFF-8087 cables)

9690SA-4I4E (one internal SFF-8087 to SFF-8087 cable

and one external SFF-8088 to SFF-8088 cable)

If you purchased the 3ware RAID controller in a single pack or

as part of a bulk pack, cables are not included.

9690SA RAID Controller Card Models

Figure 1. 8-Port 3ware 9690SA-8I Serial ATA RAID Controller

Figure 2. 8-Port 3ware 9690SA-8E Serial ATA RAID Controller

Two internal

Multi-lane

connectors

BBU connector and hole for post

I2C connector

Heat Sinks

Two external Multi-lane

connectors BBU connector and hole for post

Heat Sinks

Cables

www.3ware.com 3

Figure 3. 8-Port 3ware 9690SA-4I4E Serial ATA RAID Controller

Cables

SFF-8087-to-SFF-8087 Multi-lane cables

Use with an internal connector of the 9690SA-8I or 9690SA-4I4E

3ware RAID controller.

These cables are for use with a multi-lane-enabled drive backplane

that has the SFF-8087 mini SATA/SAS 4i connectors. These cables

have multi-lane cable plug connectors on each end (Figure 4).

Figure 4. Multi-lane Cable Serial ATA (SFF-8087)

Important: You should only use AMCC/3ware certified cables

with your 3ware RAID controller. Using an incorrect cable can

result in drives that are not detected. The appropriate cables are

included with your controller. If you must replace a cable, see

the list of available cables and associated part numbers at

http://3ware.com/products/cables.asp.

One external Multi-lane

One internal

Multi-lane

connector

Heat Sinks

BBU connector and hole

I2C

connector

Chapter 1. Getting Started

43ware 9690SA SAS/SATA RAID Controller Installation Guide

SFF-8088 to SFF-8088 Multi-lane cables

For use with the 9690SA-8E and 9690SA-4I4E 3ware RAID

controller cards, the SFF-8088 cable connects the external card

connector to an external enclosure or backplane.

Figure 5. Multi-lane SFF-8088 to SFF-8088 SAS cable

Other Available Cables

Two additional cables for other connectors can be purchased

separately:

SFF-8087 to SFF-8470 for external enclosures that require an

SFF-8470 (Infiniband) connector

Multi-lane SATA breakout cable (SFF-8087) for direct

connection to SATA drives from internal connectors.

System Requirements

Motherboard and Slot Requirements

A workstation-class or server-class motherboard with an x8 or x16

PCI-Express® slot. A list of systems that have been tested is

available at http://www.3ware.com/products/sys_compatibility.asp

Enclosure Requirements

In order to attach more than four drives per connector, enclosures

with expanders are required.

System Requirements

www.3ware.com 5

In order to use enclosure support services, such as locating a drive

by blinking an LED or notification of a rebuild, the enclosure needs

to support SES (SCSI Enclosure Services). For a list of approved

enclosures, see http://www.3ware.com/products/

sys_compatibility.asp.

Internal backplane connector: 4x SFF-8087 Mini Multi-lane 4i

External enclosure backplane connector: Multi-lane SFF-8088

Note: Some older external enclosures may have an Infiniband

connector, which will require an SFF-8088-to-SFF-8470 cable.

Drive Requirements

SAS and/or SATA drives can be used with the 3ware 9690SA

RAID controller.

SATA Drives must meet SATA-1 (1.5 Gb/s) or SATA-2 (3.0 Gb/s)

standards. Drives may be of any capacity or physical form factor.

SAS (3.0 Gb/s) drives may be of any capacity or physical form

factor.

A list of tested drives is available at

http://www.3ware.com/products/sys_compatibility.asp.

Operating System Requirements

Windows XP, Windows Server 2003 (32-bit and 64-bit x86),

Windows Vista (32-bit and 64-bit x86)

Red Hat Linux, 32-bit and 64-bit x86

SuSE Linux, 32-bit and 64-bit x86

Fedora Core, 32-bit and 64-bit x86

Other versions of Linux, 32-bit and 64-bit x86, using the open

source Linux 2.4 or 2.6 kernel driver

For the latest driver versions for all operating systems, see the

current Release Notes, at http://www.3ware.com/support.

Chapter 1. Getting Started

63ware 9690SA SAS/SATA RAID Controller Installation Guide

Other Requirements

Adequate air flow and cooling

Adequate power supply for drives

3DM 2 (3ware Disk Manager), a browser-based application

used to configure and maintain RAID units, requires one of the

following browsers:

Internet Explorer 5.5 and later

Mozilla Firefox 1.2 and later

Netscape 7 and later

Konquerer 3.5.1 and later

In addition:

JavaScript must be enabled

Cookies must be enabled

For best viewing, screen resolution should be 1024 x 768 or greater,

with 16-bit color or greater.

Safety Information

To reduce the risk of bodily injury, electrical shock, fire, and

equipment damage, read this information and observe all warnings

and precautions in this guide before installing or maintaining your

computer.

The 3ware 9690SA RAID controller card should be installed by

technically qualified persons. If you are uncomfortable opening a

computer system and conforming to standard ESD (electrostatic

discharge) practices, you should have a computer technician

perform the installation.

Site Selection

The product is designed to operate as a component to a computer

system. The environment that is provided for the system must be:

Clean, dry, and free of airborne particles (other than normal

room dust).

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