Alto-Shaam Vector VMC-H2 User manual
alto-shaam.com
Operator’s Manual
Vector® Multi-Cook Oven
Deluxe Control
VMC-H2
VMC-H3
VMC-H4
VMC-H2H
VMC-H3H
VMC-H4H
VMC-H2HW
VMC-H3HW
Structured Air Technology®
MN-46295-EN
REV.06
1/22
EN
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Vecto r H® S eries ▪ Opera tor’s Manual ▪ M N-462 9 5 ▪ Rev 6 ▪ 1/2 2
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Manufacturer’s Information
Copyright © Copyright 1/22 by Alto-Shaam, Inc.
All rights reserved.
This manual or any portion thereof may not be reproduced or used in any
manner whatsoever without the express written permission of Alto-Shaam, Inc.
Trademarks All trademarks referenced in this documentation are the property of their
respective owners.
Manufacturer Alto-Shaam, Inc.
P.O. Box 450
W164 N9221 Water Street
Menomonee Falls, WI 53052
Original instructions The content in this manual is written in American English.
FOREWORD
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FOREWORD
Enjoy your Alto-Shaam Vector Oven!
Structured Air
Technology®
The Alto-Shaam Vector Oven features Structured Air Technology, giving you two,
three or four ovens in one. It gives you the flexibility to simultaneously cook a
variety of menu items with no flavor transfer. It provides the ability to control
temperature, fan speed, and time in each individual oven chamber.
Cook up to twice the food than a traditional convection oven, with no
microwaves, and no water.
Extend Your Manufacturer’s Warranty
Register Register your Alto-Shaam appliance online. Registering your appliance ensures
prompt service in the event of a warranty claim.
Your personal information will not be shared with any other company.
alto-shaam.com/warranty
Alto-Shaam 24/7 Emergency Repair Service
Call Call 800-558-8744 to reach our 24-hour emergency service call center for
immediate access to local authorized service agencies outside standard business
hours. The emergency service access is provided exclusively for Alto-Shaam
equipment and is available throughout the United States through Alto-Shaam’s
toll free number.
Availability Emergency service access is available seven days a week, including holidays.
FOREWORD
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TABLE OF CONTENTS
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TABLE OF CONTENTS
Manufacturer’s Information . . . . . . . . . . . . . . . . . . . . . . . . 2
Foreword 3
Enjoy your Alto-Shaam Vector Oven! . . . . . . . . . . . . . . . . . . . 3
Extend Your Manufacturer’s Warranty . . . . . . . . . . . . . . . . . . 3
Alto-Shaam 24/7 Emergency Repair Service . . . . . . . . . . . . . . . 3
Table of Contents 5
Safety 7
The Meaning of Signal Words . . . . . . . . . . . . . . . . . . . . . . . 7
Appliance Description and Intended Use. . . . . . . . . . . . . . . . . 8
Safety Precautions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Labels 13
Label Locations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Installation 17
Dimension Drawings . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
How to Receive the Appliance . . . . . . . . . . . . . . . . . . . . . . . 19
How to Unpack the Oven . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Vector Pre-Installation Checklist. . . . . . . . . . . . . . . . . . . . . . 21
Post-Installation Checklist . . . . . . . . . . . . . . . . . . . . . . . . . 25
ChefLinc Installation Checklist . . . . . . . . . . . . . . . . . . . . . . . 27
How to Install the Oven (60 Hz Cord and Plug Models). . . . . . . . . 29
How to Install the Oven (60 Hz Models Without Cords or Plugs) . . . 32
How to Install the Oven
(50/60 Hz Models Without Cords or Plugs) . . . . . . . . . . . . . . . . 38
How to Install the Oven on a Stand
(VMC-H2/H2H, VMC-H3/H3H, VMC-H4/H4H) . . . . . . . . . . . . . . . 45
How to Install the Oven on a Stand (VMC-H2HW, VMC-H3HW) . . . . 47
How to Install the Oven on Casters (if required). . . . . . . . . . . . . 52
How to View and Set up Network Connections . . . . . . . . . . . . . 54
How to Set up an Ethernet Connection . . . . . . . . . . . . . . . . . . 56
Operation 59
How to Turn On and Turn Off the Oven . . . . . . . . . . . . . . . . . 59
How to Preheat the Oven. . . . . . . . . . . . . . . . . . . . . . . . . . 60
How to Cook with Programmed Recipes . . . . . . . . . . . . . . . . . 62
How to Cook in Manual Mode . . . . . . . . . . . . . . . . . . . . . . . 64
How to Lock and Unlock the Screen. . . . . . . . . . . . . . . . . . . . 67
How to Cool Down the Oven . . . . . . . . . . . . . . . . . . . . . . . . 68
How to Create a Recipe . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
How to Modify, Duplicate, or Delete a Recipe . . . . . . . . . . . . . . 73
How to Backup or Restore Settings with a USB Drive . . . . . . . . . . 76
TABLE OF CONTENTS
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How to Load Recipes from a USB Drive . . . . . . . . . . . . . . . . . 78
How to Save Recipes to a USB Drive . . . . . . . . . . . . . . . . . . . 80
How to Update Software with a USB Drive . . . . . . . . . . . . . . . 82
How to Change the Home Screen . . . . . . . . . . . . . . . . . . . . 84
How to Change the Temperature Scale . . . . . . . . . . . . . . . . . 86
How to Enable the Handle Light . . . . . . . . . . . . . . . . . . . . . 88
How to View Oven Information . . . . . . . . . . . . . . . . . . . . . . 89
How to Download HACCP Data . . . . . . . . . . . . . . . . . . . . . . 90
Maintenance 93
Maintenance Schedule . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
How to Clean the Oven. . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Troubleshooting 99
Error Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
What to do if the Fan Indicator Light Illuminates . . . . . . . . . . . 100
What to do if the High Limit Screen Displays . . . . . . . . . . . . . 101
Cheflinc.alto-shaam.com is Not Available on Your Device . . . . . . 102
Cannot Connect to cheflinc.alto-shaam.com . . . . . . . . . . . . . 103
The Oven is not Displayed on the Dashboard . . . . . . . . . . . . . 104
Unable to Assign Recipes from the Dashboard to Ovens in the Field105
Notifications 107
Notifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Conditions for Ovens Installed in New York City . . . . . . . . . . . 110
Warranty 111
Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Declaration of Conformity 113
SAFETY
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SAFETY
The Meaning of Signal Words
This manual contains signal words where needed. These signal words must be
obeyed to reduce the risk of death, personal injury, or equipment damage. The
meaning of these signal words is explained below.
DANGER
Danger indicates a hazardous situation which, if not avoided,
will result in serious injury or death.
WARNING
Warning indicates a hazardous situation which, if not avoided,
could result in serious injury or death.
CAUTION
Caution indicates a hazardous situation which, if not avoided,
could result in minor or moderate injury.
NOTICE
Notice indicates a situation which, if not avoided, could result
in property damage.
NOTE: Note indicates additional information that is important to a
concept or procedure.
SAFETY
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Appliance Description and Intended Use
Structured Air
Technology®
Alto-Shaam Vector’s Structured Air Technology system allows for multiple,
unique cooking chambers within the same oven. Air is delivered by a blower
located in the rear of each cooking chamber. Air travels vertically through the jet
plates into each chamber. The food product is blown with hot air from above and
below. Structured Air plates at the top and bottom of the oven complete the
upper and lower cooking chambers. Each cooking chamber is independent from
the other and includes its own blower and heat source. The operator can select
the optimal cooking temperature, air velocity, and cook time for each chamber
either manually or through programmed recipes.
Configurations The Vector H Series is available in three configurations: two-, three-, and four-
chamber.
Intended use The Vector series ovens are intended to cook and warm food only. Any other use
is prohibited.
Residual risks This oven is manufactured using ISO-certified processes. The oven is designed
with maximum safety in mind; however, there are residual risks to operators of
this oven. Residual risks include exposure to heat and exposure to hot food
products.
Possible misuse Misuse of this oven includes loading the oven with anything other than a food
product. Misuse also includes heating or cooking any food product that contains
alcohol or other flammable substance.
VMC-TS-000271
SAFETY
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Safety Precautions
Before you begin Read and understand all instructions in this manual.
Electrical precautions Obey these electrical precautions when using the appliance:
▪Connect the appliance to a properly grounded outlet. Do not use the appliance if
it is not properly grounded. Consult an electrician if there is any doubt that the
outlet used is properly grounded.
▪Keep the cord away from hot surfaces.
▪Do not attempt to service the appliance or its cord and plug.
▪Do not operate the appliance if it has a damaged cord or plug.
▪Do not immerse the cord or plug in water.
▪Do not let the cord hang over the edge of a table or counter.
▪Do not use an extension cord.
Usage precautions Obey these usage precautions when using the appliance:
▪Only use this appliance for its intended use of heating or cooking.
▪Always keep liquids, or foods that can become liquid when heated, level and at or
below eye level where they can be seen.
▪Use utensils and protective clothing such as dry oven mitts when loading and
unloading the appliance.
▪Use caution when using the appliance. Floors adjacent to the appliance may
become slippery.
▪Do not cover or block any of the openings of this appliance.
▪Do not cover racks or any other part of this appliance with metal foil.
▪Do not use this appliance near water such as a sink, in a wet location, near a
swimming pool, or similar locations.
▪Do not unplug or disconnect the appliance immediately after cooking. The
cooling fans must stay on to protect electrical components.
Maintenance
precautions
Obey these maintenance precautions when maintaining the appliance:
▪Obey precautions in the manual, on tags, and on labels attached to or shipped
with the appliance.
▪Only clean the appliance when the main disconnect switch is in the OFF position.
▪Do not store the appliance outdoors.
▪Do not clean the appliance with metal scouring pads.
▪Do not use corrosive chemicals when cleaning the appliance.
▪Do not use a hose or water jet to clean the appliance.
▪Do not use the appliance cavity for storage.
▪Do not leave flammable materials, cooking utensils, or food inside the appliance
when it is not in use.
▪Do not remove the top cover or side panels. There are no user-serviceable
components inside.
SAFETY
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Operator training All personnel using the appliance must have proper operator training. Before
using the appliance:
▪Read and understand the operating instructions contained in all the
documentation delivered with the appliance.
▪Know the location and proper use of all controls.
▪Keep this manual and all supplied instructions, diagrams, schematics, parts lists,
notices, and labels with the appliance if the appliance is sold or moved to another
location.
▪Contact Alto-Shaam for additional training if needed.
Operator
qualifications
Only trained personnel with the following operator qualifications are permitted
to use the appliance:
▪Have received proper instruction on how to use the appliance.
▪Have demonstrated their ability with commercial kitchens and commercial
appliances.
The appliance must not be used by:
▪Persons (including children) with reduced physical, sensory or mental
capabilities, or lack of experience and knowledge, unless they have been given
supervision concerning use of the appliance by person responsible for their
safety.
▪People impaired by drugs or alcohol.
▪Children should be supervised to ensure that they do not play with the appliance.
▪Children shall neither clean nor maintain the appliance.
Condition of
appliance
Only use the appliance when:
▪All controls operate correctly.
▪The appliance is installed correctly.
▪The appliance is clean.
▪The appliance labels are legible.
Servicing the
appliance
▪Only trained personnel are permitted to service or repair the appliance. Repairs
that are not performed by an authorized service partner or trained technician will
void the warranty and relieve Alto-Shaam of all liability. Original manufacturer’s
replacement parts may be substituted; however, these parts must be of equal
quality and specifications as those provided by Alto-Shaam.
▪To prevent serious injury, death or property damage, have the appliance
inspected and serviced at least every twelve (12) months by an authorized service
partner or trained technician.
▪Contact Alto-Shaam for the authorized service partner in your area.
Sound power The A-weighted sound pressure level is below 70 dB(A).
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