Alcatel BE1 User manual
ED 04 09/10/00 REPAIR DOCUMENTATION BE1 and BE3 Level 2 BE 1/BE3
1/46
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Edition Modification Date
01 Documentation creation by association of the BE1 and BE3 technical documentation in one
documentation 09/03/2000
02 Audio modification on BE3 06/06/2000
03 Documentation correction on page 19 13/06/2000
04 Flow chart and visual inspection modification ;Battery test ; new fault codes and a mandatory
equipment list; Audio modification for BE1 and BE3 05/10/2000
Explanation of the modifications since the last edition
Improvement Correction Comments
Audio improvements on BE1 and
BE3 products
Battery test
Replace the audio amplifier by an Analog
Device amplifier if the solder modification
does not solve the problem
Author Approbation 1 Approbation 2
FUNCTION: Pilot Repair Centre Pilot Repair Centre Technical Assistance
DATE:
VISA:
ED 04 11/10/00 REPAIR DOCUMENTATION BE1and BE3 Level 2 BE 1/BE3
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CONTENTS
1) LEVEL 2 REPAIR PROCESS 3
2) TEST & VISUAL INSPECTION 4
3) DISASSEMBLY OF THE PRODUCT 8
4) HARDWARE UPGRADING 20
5) REPAIR 24
6) ASSEMBLY OF THE PRODUCT 27
7) STICKERS 39
8) CUSTOMIZATION SOFTWARE DOWNLOADING 41
9) FINAL TEST 42
9.1 Functionnal test 42
9.2 Measurements 42
APPENDIX 1 FAULT CODES 43
APPENDIX 2 EQUIPMENT FOR LEVEL 2 REPAIR CENTRE 45
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1) LEVEL 2 REPAIR PROCESS
Disassembly
Hardware upgrading
Final assembly
Complete sticker printing
Customization software downloading
Final test
start
end
See § 2
See § 3
See § 4
See § 5
See § 6
See § 7
See § 8
See § 9
To a Level 3 repair centre
end
See § 7
Software technical level sticker
Level 2 repair
Test + visual inspection
NOK
NOK
YES
N0
Rear casing is
changed ?
OK
OK
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2) TEST & VISUAL INSPECTION
ALL these verifications must be done on ALL products coming back
in a LEVEL 2 after sales repair centre .
a) Check the aspect of the rear casing and the antenna
b) Humidity sticker : a humidity sticker is present on some
BE1 terminals on the shielding that can be seen on the rear
casing side, without openning the handset . Check the state of
the sticker as shown below :
Sticker of a good terminal Sticker of a terminal dived in water
This terminal is out of the warranty
c) Check J904 , the charge connector (corrosion ,contacts)
d) Check the SIM latch right functioning
e) Insert a SIM card and check the holding of the SIM latch
f) Plug a good battery and switch on the handset : check the
charging icon animation on the display, check the holding of
the product on the desk top charger.
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g) When the handset with its battery comes back to be
repaired, you must measure the voltage and the Thermistor
value as shown below.
NI MH Battery Lithium battery
With a multimeter:
•Measure the voltage between pin 1 and pin 6 (if < 2.9 V, the battery
is NOK)
•Measure the Thermistor value between pin 5 and pin 6 for Ni MH
battery
•Measure the Thermistor value between pin 4 and pin 6 for Lithium
battery (the Thermistor value must be 100 k? at 25 °C)
ALCATEL
POWER PACK
ASSEMBLED IN FRANCE
2 3 4 5
1 2 3 4 5 6
ALCATEL
POWER PACK
ASSEMBLED IN FRANCE
6
1
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Resistor value/ temperature
Temperature (°C)
If these measurements are NOK, the battery is swapped and
returned to Pilot Repair Centre of Laval.
If these measurements are OK : plug the battery on a good
handset, put it on a charger and check the charge icon
animation.
0
50
100
150
200
250
10
15
20
25
30
35
40
45
Thermistor
k
O
ED 04 09/10/00 REPAIR DOCUMENTATION BE1 and BE3 Level 2 BE 1/BE3
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h) Switch on the handset and check the right functioning of
the keyboard and the volume keys ; check the display
backlighting
i) Switch off the product
j) Test the date and hour function
Plug a dummy battery (ref : SAVBE10004) on a 3,8v
power supply , switch on the handset , adjust the date and
hour , switch off the product and wait for 10 seconds .
Switch on the handset again , if the product asks for
the date and hour , the handset must be sent to a
LEVEL 3 repair centre.
All rights reserved. Passing on and copying of this
document, use and communication of its contents
not permitted without written authorization.
Ref:
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BE1/BE3
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document, use and communication of its contents
not permitted without written authorization.
No specific tool is required to remove the antenna
,just hand-unscrew it .
Ref:
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BE1/BE3
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document, use and communication of its contents
not permitted without written authorization.
Use pliers to remove the J 300( antenna switch)
protection
Ref:
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BE1/BE3
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1
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