Alcatel Joy Tab Guide

Welcome

Start Guide

P10000177 CJB1NX0TBAAA

TABLE OF CONTENTS

Device Overview...................................................... 1

My Carrier................................................................. 3

Account Information............................................... 3

SIM Card................................................................... 4

Battery....................................................................... 5

Power ........................................................................ 6

Home Screen........................................................... 7

Applications ............................................................. 9

CloserTVTM .............................................................11

Accessing Files...................................................... 12

Data Sharing ..........................................................12

Volume & Sound....................................................13

Contacts .................................................................13

GMAIL .....................................................................14

Messaging..............................................................14

Web Browser..........................................................16

Bluetooth®.............................................................16

Help Protect Your Device ....................................17

Accessories............................................................17

Software Updates .................................................18

Firmware Versions ................................................19

Additional Information .........................................19

Device security ......................................................20

12 Month Limited Warranty.................................20

Disclaimer...............................................................21

Recycling Information ..........................................21

Safety and Use.......................................................22

Privacy ....................................................................27

Safety Tips..............................................................36

SIM/SD

slot

Rear Camera

Volume

Keys

Power

Key

Speaker

DEVICE OVERVIEW

Microphone

Headset Connector

Micro USB

Front

Camera

Infrared

out within 30 days or for existing customers, you

previously opted-out. Failure to activate service within

30 days from purchase will also be considered

acceptance. For details, see T-Mobile’s Terms and

Conditions at T-Mobile.com/terms-conditions.

SIM CARD

The SIM (Subscriber Identity Module) card identifies

your device to the wireless network. A SIM card or

Wi-Fi connection is required to browse the Internet.

Your device includes a pre-inserted Nano SIM card.

For instructions on how to remove or insert the SIM,

please see the Insert/Remove the Nano SIM and

microSD Cards section below.

You don't need to power off your device before

inserting or removing the SIM card.

Note: Your device only supports Nano SIM cards. To

avoid damage to your device, do not attempt to insert

any other SIM types.

Insert/Remove the Nano SIM and microSD

Cards

1. Open the slot.

MY CARRIER

This guide provides you with information you need

to get started.

For more information and additional support, please

visit https://t-mobile.com/support where you can:

• Register at my.t-mobile.com

• Check your usage and pay your bill

• Upgrade your device and change your rate

plan.

• Review your device’s User Manual.

• View the latest troubleshooting instructions in

the Support Forums or ask a question of your

own.

ACCOUNT INFORMATION

Be sure to access your account at My.T-Mobile.com

to check your minutes, pay your bill, upgrade your

device, change your rate plan, and contact customer

service.

You can also access this account information from

your device from the T-Mobile app.

• Touch from the Home screen.

Service or use is your agreement to T-Mobile’s

Terms and Conditions. T-Mobile requires Arbitration

of Disputes unless, for new customers, you opt-

2. Connect charger to power outlet

Note: Please use the cable that came with your device.

Using other cables may damage the charging port or reduce

battery performance.

Optimize Battery Life

To optimize battery life, adjust your screen brightness

and display timeout.

1. Adjusting brightness level: Lowering your

screen brightness level can optimize your

battery level. To adjust the brightness level,

swipe upward from the Home screen, touch

Settings > Display > Brightness level. To lower

the brightness level, move the wheel to the left.

2. Power Saving Mode: Power Saving mode

minimizes battery usage to extend battery life.

To turn on your Power Saving mode, swipe

upward from the Home screen, touch Settings

> Battery. Then turn on Standby intelligent

power saving and the Battery saver.

POWER

Power on your device

Hold down the Power key until the device powers on.

Unlock your device by using Swipe, PIN, Password

or pattern if necessary and the Home screen will be

displayed.

2. Insert/Remove the Nano SIM card and

microSD card.

SIM

Note: microSD Cards are sold separately

BATTERY

To optimize battery performance, be sure to fully

charge your device before using it for the first time.

• The back cover and battery are not removable.

Disassembling the device may damage your

battery.

Charging the device

1. Insert the small end of the charging cable into

the charge port as shown.

and right to get a complete view of all Home screens.

The white line at the lower part of the screen indicate

which screen you are viewing.

Status Bar

The Status bar appears at the top of your Home

screen. You will find icons indicating your device’s

status and new notification alerts appear in the

Status bar.

Icon Status

Bluetooth®active

Wi-Fi®active

Network (full signal)

Network (roaming)

4G LTE data service

3G data service

Airplane mode

Alarm set

Battery (charging)

Battery (fully charged)

New message

If you do not know your PIN code or if you forget it,

contact T-Mobile Customer Care.

Power off your device

Hold down the Power key until options appear and

select Power off.

HOME SCREEN

You can bring all of the items (applications, shortcuts,

folders and widgets) you use most frequently to your

Home screen for quick access. Touch the Home key

to get instant access to the Home screen.

Search bar

• Touch to enter text search

screen.

• Touch to enter voice search

screen.



Favorite applications tray

•

Touch to enter the applications.

•

Touch and hold to move or change

applications.

Status bar

• Touch and drag down to open

the notifications panel.

Back

•

Touch to go back to

last screen.

Home key

Recent apps

•

Touch to view recent apps.

Your Home screen is provided in an extended

format to allow more space for adding applications,

shortcuts etc. Slide all Home screens horizontally left

109

3. Remove: Touch and hold the item to be removed

to activate the Move mode, then drag the item

up to the top of the Remove icon and release.

4. Create folders: To improve the organization of

items (shortcuts or applications) on the Home

screen, you can create a folder by stacking

one app on top of another. To rename a folder,

open it and touch the folder’s title bar to input

the new name.

5. Wallpaper customization:

You can change your wallpaper in two different

ways:

1. Touch and hold an empty area on the Home

screen and then select Wallpapers from the

pop-up options. Slide left and right to view

and select one Wallpaper image, Touch Set

wallpaper on top left bar and then select Home

screen to set image as Home screen. You can

set different wallpapers for Lock screen and

Home screen.

2. Change your wallpaper by going to Settings >

Display >Wallpaper.

APPLICATIONS

App List

Swipe upward from the home screen to access the

App list.

Add/Remove Application

1. Add:You can touch and hold a folder, an

application, or a widget to activate the Move

mode and drag the item to any Home screen

you prefer.

2.  Reposition:Touch and hold the item to be

repositioned to activate the Move mode, then

drag the item to the desired position and then

release.

You can move items both on the Home screen

and the Favorite tray. Hold the icon on the left

or right edge of the screen to drag the item to

another Home screen.

1211

ACCESSING FILES

To access media files and photos saved on your

device or to transfer files from your device’s SD card

(sold separately) to your computer, follow these steps:

To connect device to PC

1. Use the USB cable that came with your device

to connect the device to a USB port on your

computer. You will receive a notification that the

USB is connected.

2. If you use MTP or PTP, your device will be

automatically connected. Note: Before using

MTP, make sure that the driver (Windows Media

Player 11 or higher version) has been installed.

To locatedatayouhavetransferredor downloaded

to your microSD card/internal storage:

• Swipe upward from the home screen to open the

applications list.

• Touch Files .

All data you have downloaded is stored in Files. Here

you can view media files (videos, Images, audio, etc.),

and install applications on your device.

DATA SHARING

You can share your device’s mobile data connection

with a single computer via USB cable (USB tethering)

or with up to eight devices at once by turning your

device into a portable Wi-Fi hotspot.

CLOSERTVTM

This function provides universal access to both

live TV and Over The Top1content and gives you

complete control of both mobile and TV screens, as

well as easily switching between live TV channels

and OTT content:

Swipe upward from the home screen and touch

CloserTVTM

• Touch to search the video you want to watch.

• Touch to search content by voice.

• Touch to control the TV content.

Note: you need to set the Remote control by touching

and following the instructions before using it

for the first time.

(1) OTT: The delivery of film and TV content provided via high-speed

Internet connection rather than a cable or satellite provider. OTT does

not mean free, some of OTT services require a subscription, i.e. one

does not have access to Netflix without a subscription.

1413

3. Enter contact’s name and other contact

information.

4. When finished, touch to Save.

GMAIL

Set Up Gmail Accounts

• From the Home screen, touch the Gmail icon.

An email wizard will guide you through the steps to

set up an email account.

• Enter the email address and password of the

account you want to set up.

• If the account you entered is not provided by

T-Mobile in the device, you can touch MANUAL

SETUP after entering the email address, select

an account type and enter the password for your

email, then correctly fill in server and port in both

Incoming server settings and Outgoing server

settings interfaces. Touch FINISH to complete

setup.

MESSAGING

Use the messaging feature to send and receive text

(SMS) and multimedia (MMS) messages.

Create and Send a Message

1. From the Home screen, touch the Messaging

icon to enter.

2. Touch to write text messages.

To turn on USB tethering or Wi-Fi Hotspot:

1. Touch Settings > Network & Internet >

Tethering and Mobile HotSpot.

2. Touch the switch for USB tethering to activate

this function.

3. Touch Mobile HotSpot then touch the switch to

activate this function.

Note: These functions may incur additional network

charges from your network operator. Extra fees may

also be charged in roaming areas.

VOLUME & SOUND

Adjust Sound and Volume

1. Swipe upward from the Home screen, select

Settings, and then select Sound.

2. Position the slider to adjust volume for Media,

Alarm, or Notification separately.

3. Set sound for Notification and Alarm

separately.

4. Touch a named switch to turn its sound on or off

CONTACTS

Create a New Contact

1. Swipe upward from the Home screen, and

select Contacts icon .

2. Touch to create a new contact.

1615

An SMS will be converted to MMS automatically

when media files (image, video, audio, etc.) are

attached or subject or email addresses are added.

To send a multimedia message, enter the recipient’s

phone number in the To bar and touch the Type

message bar to enter the text for the message. Touch

to attach a picture, video, audio and so on.

When finished, touch to send the multimedia

message.

Note: Data must be turned on to successfully send

MMS messages.

WEB BROWSER

From the Home screen, touch Chrome . A web

browser with which you can surf the Internet.

Your bookmarks, browsing history, and settings

across all devices with the browser installed can be

synchronized with your Google Account.

BLUETOOTH®

Your device comes with Bluetooth connectivity, a

wireless technology that enables a data connection

between your device and a Bluetooth headset or

other Bluetooth device (sold separately).

3. Enter the phone number of the recipient in the

bar at the top of the page or touch to add

recipients.

4. Press the Type message bar to enter the text

for the message.

5. Press to send text messages.

An SMS message of more than 160 characters will be

charged as several SMS. A counter will be on the right

of the text box to remind you how many characters

are allowed to be entered in one message.

Note: Specific letters (accented) will also increase

the size of the SMS, this may cause multiple SMS to

be sent to your recipient.

Send a Multimedia Message

MMS enables you to send video clips, images,

animations, slides and sounds to other compatible

mobile devices and e-mail addresses.

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