Alcatel OmniPCX Office User manual

ARCHITECTS OF AN INTERNET WORLD

Analogue terminal

Alcatel OmniPCX Office

How to use this guide ?

How

All default or customized function codes are given in the table of codes in the

appended sheet.

•Keypad •Other symbols used

Numeric keypad. Alternative to action

sequence.

Specific key on numeric

keypad. Important informations

This guide describes the utilisation of Q23 DTMF terminals.

If you have a decimal telephone, dial the indicated code

directly, ignoring the R indication.

Analog telephones with decimal dialling :

To confirm a selection, press 9 (even if the voice guide

proposes # ).

Contents

Toc

1. Using your telephone . . . . . . . . . . . . . . . . . . . . p.4

Making an outside call. Making an internal call. Requesting

automatic callback if internal number is busy. Cancelling an

automatic callback.

2. During your communication . . . . . . . . . . . . . . p.6

Making a second call. Releasing the second call. Receiving a

second call. Transferring a call. Switching between calls (broker

call). Three-way conference (conference).

3. Sharing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.8

Picking up a call. Answering a general bell. Send a voice message

copy. Sending a recorded message to a number / a distribution

list.

4. Keep in touch . . . . . . . . . . . . . . . . . . . . . . . . . . . p.10

Diverting calls. When you return, consult recorded messages.

When you return, cancel all diversions. Activate/disable the

personal assistant.

5. Your telephone fits your needs . . . . . . . . . . . . p.13

Initializing your voice mailbox. Customising your voice greeting.

Personal assistant : reaching you with one number only.

Modifying your personal code. Helping the operator station

answer calls.

Using your telephone

Other

1.1 Making an outside call

•Direct N°:

•System short N°:

1.2 Making an internal call

dial 9 dial n°required

short number

000 to 999

extension n°operator

Using your telephone

1.3 Requesting automatic callback if internal number is

busy

1.4 Cancelling an automatic callback

number busy

key “R” on your

terminal

During your communication

Other

2.1 Making a second call

Making a second call while a first call is in progress:

•Internal:

•Outside:

2.2 Releasing the second call

2.3 Receiving a second call

During a conversation, you hear a beep

Consulting the call:

key “R” on

your

terminal

extension n°

outside call n°

key “R” on

your

terminal

beep

key “R” on your

terminal

During your communication

2.4 Transferring a call

•During a conversation:

2.5 Switching between calls (broker call)

While in conversation, a second call is on hold:

2.6 Three-way conference (conference)

While in conversation, a second call is on hold:

key “R” on

your

terminal

n°of extension

receiving transfer

key “R” on

your

terminal

key “R” on

your

terminal

Sharing

Other

3.1 Picking up a call

•From another telephone that is ringing:

•From a telephone in your pick-up group:

3.2 Answering a general bell

To answer outside calls to the operator if the operator is absent:

No. of the

telephone that is

ringing

general bell

Sharing

3.3 Send a voice message copy

3.4 Sending a recorded message to a number / a

distribution list

personal code

select message to copy copy message Number to be

called

apply add a

correspond

ent

record a

comment

send message

OR OR

personal code

correspondent’s no.

or list no.

apply

record

message

end of recording apply

Keep in touch

Other

If you do nothing, Alcatel OmniPCX Office diverts calls to your voice mailbox.

4.1 Diverting calls

•Immediately to another to another number:

•To a voice mailbox:

•When your line is busy:

•Do not disturb:

internal

telephone

No.

external No.

recorded

message No.

internal

telephone

No.

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