AES global CellCOM PRIME Assembly Instructions
P a g e | 1
Installation & User Instructions
CellCOM PRIME Standalone GSM Range
PROFESSIONAL INSTALL ONLY
Suitable for Firmware Version 2.2.3
The manufacturer cannot legally offer technical support to non-qualified gate
or door installers. End users should employ the services of a professional
install company to commission or support this product!
Tip: Site Survey BEFORE you begin.
See pages 3-4
P a g e | 2
Index
Section
Pages
PHASE 1 –SITE SURVEY
3 - 4
Site Survey (LAN)
4
PHASE 2 –PRODUCT OVERVIEW
5 –22
Overview of Call Points
6 - 11
More Detail….
12 - 17
PCB Module Overview
Sellable Code Table
18 –19
20
Technical Specifications
21 - 22
PHASE 3 - SETUP
23 - 28
Preparation Before Configuration
24
Inserting the SIM & Power Connections
25
Status LED’s
26
Check Reception
27
Set APN (for VOLTE / 4G service)
28
PHASE 4 - INSTALLATION
29 - 37
How to Achieve & Maintain IP55 Rating
30
Power & Solar Power
Battery Backup Option
31
32
Inserting the SIM & Power Connections
33
Relay Wiring Examples
34
Connecting Slave Devices
35-37
PHASE 5 –APP PROGRAMMING
38 - 40
Set APN (for VOLTE / 4G service)
39
How to Use the AES PRO APP
40
PHASE 6 –USING THE INTERCOM
41- 44
Calling a Resident & Using Keypad Codes & Prox IDs
42
Receiving A Call and Using Caller ID
Manager Controls of Gate / Door
43
44
PHASE 7 –AFTERCARE
45 - 57
Troubleshooting
46 - 48
Firmware Updates
49 - 53
App Updates / Intercom Maintenance /
Environmental Information
Documentation Feedback
54
55
Warranty
56-57
P a g e | 3
PHASE 1
Site Survey
P a g e | 4
Important things you Need to Know..
Please read this entire manual before
installing this product.
To be installed by certified and qualified
personnel / gate automation dealer only. Not
for DIY install!
Ensure there is a good 4G signal on site. 4G
units will fall back to 3G service in some
countries.
Set up, on a bench in the workshop
BEFORE going to the site. Program the unit
in the comfort of your workbench and call
technical support should you have
questions.
This product requires a regular voice & SMS
SIM card. Do not use a data-only SIM, as
this will not work in the unit.
To make voice calls on a 4G system
and get optimum service, your SIM and
provider will need to offer VOLTE support
(Voice over LTE) otherwise the unit will be
forced to fall back to 3G or 2G service to
make calls.
Manufacturer warranty does NOT cover
lighting/storm damage. In lightning prone
areas, you MUST fit external surge
protection and the lightning rod to maintain a
warranty on this product.
5
6
1
2
3
4
P a g e | 5
PHASE 2
Product Overview
P a g e | 6
Overview of Switches
Antenna Integrated
P a g e | 7
Overview of Intercoms(Architectural Design)
Antenna Separate
P a g e | 8
Overview of Intercoms(Imperial Design)
Antenna Separate
P a g e | 9
Overview of Intercoms(Pedestal Design)
Antenna Integrated
P a g e | 10
Overview of Intercoms(Flush Design)
Antenna Separate
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1
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