Advantech ADAM-4570 User manual
ADAM-4570/ADAM-4571/EDG-4504
1/2/4 Port Ethernet to
RS-232/422/485 Data Gateway
User’s Manual
Copyright Notice
This document is copyrighted, 2001, by Advantech Co., Ltd. All rights
are reserved. Advantech Co., Ltd., reserves the right to make improve-
ments to the products described in this manual at any time without
notice.
No part of this manual may be reproduced, copied, translated or
transmitted in any form or by any means without the prior written
permission of Advantech Co., Ltd. Information provided in this manual
is intended to be accurate and reliable. However, Advantech Co., Ltd.
assumes no responsibility for its use, nor for any infringements upon
the rights of third parties which may result from its use.
CE Notification
TheADAM-4570/ADAM-4571/EDG-4504haspassedtheCEtestfor
environmental specifications. Test conditions for passing included the
equipment being operated within an industrial enclosure. In order to
protecttheADAM-4570/ADAM-4571/EDG-4504systemfrombeing
damaged by ESD (Electrostatic Discharge) and EMI leakage, we
strongly recommend the use of CE-compliant industrial enclosure
products.
3ndEdition
PrintedTaiwan January2002
Advantech Customer Services
Each and every Advantech product is built to the most exacting
specifications to ensure reliable performance in the unusual and
demanding conditions typical of industrial environments. Whether
your new Advantech equipment is destined for the laboratory or the
factory floor, you can be assured that your product will provide the
reliability and ease of operation for which the name Advantech has
come to be known.
Your satisfaction is our number one concern. Here is a guide to
Advantech’s customer services. To ensure you get the full benefit of
our services, please follow the instructions below carefully.
Technical Support
We want you to get the maximum performance from your products. So
if you run into technical difficulties, we are here to help. For most
frequently asked questions you can easily find answers in your
product documentation. These answers are normally a lot more
detailed than the ones we can give over the phone.
Please consult this manual first. If you still cannot find the answer,
gather all the information or questions that apply to your problem and,
with the product close at hand, call your dealer. Our dealers are well
trained and ready to give you the support you need to get the most
from your Advantech products. In fact, most problems reported are
minor and are able to be easily solved over the phone.
In addition, free technical support is available from Advantech
engineers every business day. We are always ready to give advice on
application requirements or specific information on the installation and
operation of any of our products.
Product Warranty
Advantech warrants to you, the original purchaser, that each of its
products will be free from defects in materials and workmanship for
two years from the date of purchase.
This warranty does not apply to any products which have been
repaired or altered by other than repair personnel authorized by
Advantech, or which have been subject to misuse, abuse, accident or
improper installation. Advantech assumes no liability as a conse-
quence of such events under the terms of this Warranty.
Because of Advantech’s high quality-control standards and rigorous
testing, most of our customers never need to use our repair service. If
an Advantech product ever does prove defective, it will be repaired or
replaced at no charge during the warranty period. For out-of-warranty
repairs, you will be billed according to the cost of replacement materi-
als, service time and freight. Please consult your dealer for more
details.
If you think you have a defective product, follow these steps:
1. Collect all the information about the problem encountered (e.g. type
of PC, CPU speed, Advantech products used, other hardware and
software used etc.). Note anything abnormal and list any on-screen
messages you get when the problem occurs.
2. Call your dealer and describe the problem. Please have your manual,
product, and any helpful information readily available.
3. If your product is diagnosed as defective, you have to request an
RMA number. When requesting an RMA (Return Material Authori-
zation) number, please access ADVANTECH’s RMA website: http://
www.advantech.com.tw/rma. If the web sever is shut down, please
contact our office directly. You should fill in the “Problem Repair
Form”,describing in detail the application environment, configura-
tion, and problems encountered. Note that error descriptions such as
“does not work” and “failure” are so general that we are then
required to apply our internal standard repair process.
4. Carefully pack the defective product, a completely filled-out Repair
and Replacement Order Card and a photocopy of dated proof of
purchase (such as your sales receipt) in a shippable container. A
product returned without dated proof of purchase is not eligible for
warranty service.
5. Write the RMA number visibly on the outside of the package and
ship it prepaid to your dealer.
Contents
Chapter 1: Overview ........................................ 1
1.1 Introduction ..................................................................... 2
1.2 Features .......................................................................... 5
1.3 Specifications ................................................................. 6
1.4 Package Checklist .......................................................... 7
Chapter 2: Getting Started .............................. 9
2.1 Understanding the ADAM-4570/ADAM-4571/EDG-4504 . 11
2.1.1 Network Architecture ..................................................... 11
2.1.2 Top / Front / Rear View .................................................. 13
2.1.2.1 ADAM-4570 .............................................................. 13
2.1.2.2 ADAM-4571 .............................................................. 15
2.1.2.3 EDG-4504 ................................................................ 17
2.1.3 Stickers ......................................................................... 19
2.2 Connecting the Hardware ........................................... 20
2.2.1 Choosing a Location ...................................................... 20
2.2.1.1 ADAM-4570/4571 ..................................................... 20
2.2.1.2 EDG-4504 ................................................................ 24
2.2.2 Network Connection ....................................................... 25
2.2.3 Power Connection .......................................................... 26
2.2.4 Serial Connection ........................................................... 27
2.2.4.1 ADAM-4570/4571 ..................................................... 27
2.2.4.2 EDG-4504 ................................................................ 29
Chapter 3: Installation and Configuration .. 31
3.1 Driver and Utility Installation ....................................... 32
3.2 Configuring the ADAM-4570/ADAM-4571/EDG-4504
The Configuration Utility ............................................. 33
3.2.1 Search for Specific ADAM-4570/ADAM-4571/EDG-4504 34
3.2.2 System Configuration ..................................................... 36
3.2.3 Network Configuration .................................................... 38
3.2.4 Port Configuration .......................................................... 39
3.2.4.1 Host/Device Idle Protection (ADAM-4570 only) ........ 41
3.2.5 Security Configuration .................................................... 47
3.3 Status Messages .......................................................... 48
3.3.1 Connection Diagnostic ................................................... 48
3.4 Port Mapping Utility ...................................................... 50
3.4.1 Self Test Function .......................................................... 52
3.4.2 Upgrading ADAM-4570/ADAM-4571/EDG-4504s
Firmware Download ........................................................ 54
3.4.3 Save The Configuration ................................................... 57
3.4.4 Auto-reconnect function ................................................. 58
Chapter 4: Troubleshooting ......................... 57
Figures
Figure 2-1 Installation Flow Chart ............................................................. 10
Figure 2-2 Network Architecture(1) ......................................................... 12
Figure 2-3 Network Architecture(2) ......................................................... 12
Figure 2-4 ADAM-4570Top Panel .......................................................... 14
Figure 2-5 ADAM-4570Front Panel........................................................ 14
Figure 2-6 ADAM-4570Back Panel ........................................................ 14
Figure 2-7 ADAM-4571Top Panel .......................................................... 16
Figure 2-8 ADAM-4571Front Panel........................................................ 16
Figure 2-9 ADAM-4571Back Panel ........................................................ 16
Figure 2-12 EDG-4504Front Panel ........................................................... 18
Figure 2-10 EDG-4504Top Panel .............................................................. 18
Figure 2-11 EDG-4504Front Panel ........................................................... 18
Figure 2-13 Panel Mounting ........................................................................ 21
Figure 2-14 Din Rail Mounting ..................................................................... 22
Figure2-15 Piggyback Stack ...................................................................... 23
Figure 2-17 Panel Mounting ........................................................................ 24
Figure 2-16 Din Rail Mounting ..................................................................... 24
Figure 2-18 Connecting ADAM-4570/ADAM-4571/EDG-4504 series to the
hub ............................................................................................ 25
Figure 2-20 Power Connection for EDG-4504 ............................................ 26
Figure 2-19 Power Connection for ADAM-4570/4571 ............................... 26
Figure 2-21 Serial Connection for ADAM-4570/4571 ................................ 27
Figure 2-22 Serial Connection for EDG-4504 ............................................. 29
Figure 3-1 Configuration Utility ................................................................. 33
Figure 3-2 Locate all ADAM-4570/ADAM-4571/EDG-4504 ....................... 34
Figure 3-4 Locate specific ADAM-4570s ................................................. 35
Figure 3-3 Locate the desired group of ADAM-4570s ............................. 35
Figure 3-5 System Setting Window .......................................................... 36
Figure 3-6 Network Configuration Window ............................................. 38
Figure 3-7 Port Configuration Window..................................................... 39
Figure 3-8 ArchitectureHost idle switch mode .................................... 42
Figure 3-9 Security configuration ............................................................. 47
Figure 3-10 Status messages .................................................................... 48
Figure 3-11 Unused ports ........................................................................... 50
Figure 3-12 Assign COM port to ADAM-4570/ADAM-4571/EDG-4504 ....... 51
Figure 3-13 Warning window ...................................................................... 51
Figure 3-14 Test window ............................................................................. 53
Figure 3-15 Loopback test .......................................................................... 54
Figure 3-16 Update firmware window ........................................................ 55
Figure 3-17 Select the file ........................................................................... 55
Figure 3-18 Download firmware ................................................................. 56
Tables
Table 2-1 ADAM-4570 LED Definition ...................................................... 13
Table 2-2 ADAM-4571 LED Definition ...................................................... 15
Table 2-3 EDG-4504 LED Definition ......................................................... 17
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