Advantech ADAM-4570 User manual

ADAM-4570/ADAM-4571/EDG-4504

1/2/4 Port Ethernet to

RS-232/422/485 Data Gateway

User’s Manual

This document is copyrighted, 2001, by Advantech Co., Ltd. All rights

are reserved. Advantech Co., Ltd., reserves the right to make improve-

ments to the products described in this manual at any time without

notice.

No part of this manual may be reproduced, copied, translated or

transmitted in any form or by any means without the prior written

permission of Advantech Co., Ltd. Information provided in this manual

is intended to be accurate and reliable. However, Advantech Co., Ltd.

assumes no responsibility for its use, nor for any infringements upon

the rights of third parties which may result from its use.

CE Notification

TheADAM-4570/ADAM-4571/EDG-4504haspassedtheCEtestfor

environmental specifications. Test conditions for passing included the

equipment being operated within an industrial enclosure. In order to

protecttheADAM-4570/ADAM-4571/EDG-4504systemfrombeing

damaged by ESD (Electrostatic Discharge) and EMI leakage, we

strongly recommend the use of CE-compliant industrial enclosure

products.

3ndEdition

PrintedTaiwan January2002

Advantech Customer Services

Each and every Advantech product is built to the most exacting

specifications to ensure reliable performance in the unusual and

demanding conditions typical of industrial environments. Whether

your new Advantech equipment is destined for the laboratory or the

factory floor, you can be assured that your product will provide the

reliability and ease of operation for which the name Advantech has

come to be known.

Your satisfaction is our number one concern. Here is a guide to

Advantech’s customer services. To ensure you get the full benefit of

our services, please follow the instructions below carefully.

Technical Support

We want you to get the maximum performance from your products. So

if you run into technical difficulties, we are here to help. For most

frequently asked questions you can easily find answers in your

product documentation. These answers are normally a lot more

detailed than the ones we can give over the phone.

Please consult this manual first. If you still cannot find the answer,

gather all the information or questions that apply to your problem and,

with the product close at hand, call your dealer. Our dealers are well

trained and ready to give you the support you need to get the most

from your Advantech products. In fact, most problems reported are

minor and are able to be easily solved over the phone.

In addition, free technical support is available from Advantech

engineers every business day. We are always ready to give advice on

application requirements or specific information on the installation and

operation of any of our products.

Product Warranty

Advantech warrants to you, the original purchaser, that each of its

products will be free from defects in materials and workmanship for

two years from the date of purchase.

This warranty does not apply to any products which have been

repaired or altered by other than repair personnel authorized by

Advantech, or which have been subject to misuse, abuse, accident or

improper installation. Advantech assumes no liability as a conse-

quence of such events under the terms of this Warranty.

Because of Advantech’s high quality-control standards and rigorous

testing, most of our customers never need to use our repair service. If

an Advantech product ever does prove defective, it will be repaired or

replaced at no charge during the warranty period. For out-of-warranty

repairs, you will be billed according to the cost of replacement materi-

als, service time and freight. Please consult your dealer for more

details.

If you think you have a defective product, follow these steps:

1. Collect all the information about the problem encountered (e.g. type

of PC, CPU speed, Advantech products used, other hardware and

software used etc.). Note anything abnormal and list any on-screen

messages you get when the problem occurs.

2. Call your dealer and describe the problem. Please have your manual,

product, and any helpful information readily available.

3. If your product is diagnosed as defective, you have to request an

RMA number. When requesting an RMA (Return Material Authori-

zation) number, please access ADVANTECH’s RMA website: http://

www.advantech.com.tw/rma. If the web sever is shut down, please

contact our office directly. You should fill in the “Problem Repair

Form”,describing in detail the application environment, configura-

tion, and problems encountered. Note that error descriptions such as

“does not work” and “failure” are so general that we are then

required to apply our internal standard repair process.

4. Carefully pack the defective product, a completely filled-out Repair

and Replacement Order Card and a photocopy of dated proof of

purchase (such as your sales receipt) in a shippable container. A

product returned without dated proof of purchase is not eligible for

warranty service.

5. Write the RMA number visibly on the outside of the package and

ship it prepaid to your dealer.

Contents

Chapter 1: Overview ........................................ 1

1.1 Introduction ..................................................................... 2

1.2 Features .......................................................................... 5

1.3 Specifications ................................................................. 6

1.4 Package Checklist .......................................................... 7

Chapter 2: Getting Started .............................. 9

2.1 Understanding the ADAM-4570/ADAM-4571/EDG-4504 . 11

2.1.1 Network Architecture ..................................................... 11

2.1.2 Top / Front / Rear View .................................................. 13

2.1.2.1 ADAM-4570 .............................................................. 13

2.1.2.2 ADAM-4571 .............................................................. 15

2.1.2.3 EDG-4504 ................................................................ 17

2.1.3 Stickers ......................................................................... 19

2.2 Connecting the Hardware ........................................... 20

2.2.1 Choosing a Location ...................................................... 20

2.2.1.1 ADAM-4570/4571 ..................................................... 20

2.2.1.2 EDG-4504 ................................................................ 24

2.2.2 Network Connection ....................................................... 25

2.2.3 Power Connection .......................................................... 26

2.2.4 Serial Connection ........................................................... 27

2.2.4.1 ADAM-4570/4571 ..................................................... 27

2.2.4.2 EDG-4504 ................................................................ 29

Chapter 3: Installation and Configuration .. 31

3.1 Driver and Utility Installation ....................................... 32

3.2 Configuring the ADAM-4570/ADAM-4571/EDG-4504 

The Configuration Utility ............................................. 33

3.2.1 Search for Specific ADAM-4570/ADAM-4571/EDG-4504 34

3.2.2 System Configuration ..................................................... 36

3.2.3 Network Configuration .................................................... 38

3.2.4 Port Configuration .......................................................... 39

3.2.4.1 Host/Device Idle Protection (ADAM-4570 only) ........ 41

3.2.5 Security Configuration .................................................... 47

3.3 Status Messages .......................................................... 48

3.3.1 Connection Diagnostic ................................................... 48

3.4 Port Mapping Utility ...................................................... 50

3.4.1 Self Test Function .......................................................... 52

3.4.2 Upgrading ADAM-4570/ADAM-4571/EDG-4504s

Firmware Download ........................................................ 54

3.4.3 Save The Configuration ................................................... 57

3.4.4 Auto-reconnect function ................................................. 58

Chapter 4: Troubleshooting ......................... 57

Figures

Figure 2-1 Installation Flow Chart ............................................................. 10

Figure 2-2 Network Architecture(1) ......................................................... 12

Figure 2-3 Network Architecture(2) ......................................................... 12

Figure 2-4 ADAM-4570Top Panel .......................................................... 14

Figure 2-5 ADAM-4570Front Panel........................................................ 14

Figure 2-6 ADAM-4570Back Panel ........................................................ 14

Figure 2-7 ADAM-4571Top Panel .......................................................... 16

Figure 2-8 ADAM-4571Front Panel........................................................ 16

Figure 2-9 ADAM-4571Back Panel ........................................................ 16

Figure 2-12 EDG-4504Front Panel ........................................................... 18

Figure 2-10 EDG-4504Top Panel .............................................................. 18

Figure 2-11 EDG-4504Front Panel ........................................................... 18

Figure 2-13 Panel Mounting ........................................................................ 21

Figure 2-14 Din Rail Mounting ..................................................................... 22

Figure2-15 Piggyback Stack ...................................................................... 23

Figure 2-17 Panel Mounting ........................................................................ 24

Figure 2-16 Din Rail Mounting ..................................................................... 24

Figure 2-18 Connecting ADAM-4570/ADAM-4571/EDG-4504 series to the

hub ............................................................................................ 25

Figure 2-20 Power Connection for EDG-4504 ............................................ 26

Figure 2-19 Power Connection for ADAM-4570/4571 ............................... 26

Figure 2-21 Serial Connection for ADAM-4570/4571 ................................ 27

Figure 2-22 Serial Connection for EDG-4504 ............................................. 29

Figure 3-1 Configuration Utility ................................................................. 33

Figure 3-2 Locate all ADAM-4570/ADAM-4571/EDG-4504 ....................... 34

Figure 3-4 Locate specific ADAM-4570s ................................................. 35

Figure 3-3 Locate the desired group of ADAM-4570s ............................. 35

Figure 3-5 System Setting Window .......................................................... 36

Figure 3-6 Network Configuration Window ............................................. 38

Figure 3-7 Port Configuration Window..................................................... 39

Figure 3-8 ArchitectureHost idle switch mode .................................... 42

Figure 3-9 Security configuration ............................................................. 47

Figure 3-10 Status messages .................................................................... 48

Figure 3-11 Unused ports ........................................................................... 50

Figure 3-12 Assign COM port to ADAM-4570/ADAM-4571/EDG-4504 ....... 51

Figure 3-13 Warning window ...................................................................... 51

Figure 3-14 Test window ............................................................................. 53

Figure 3-15 Loopback test .......................................................................... 54

Figure 3-16 Update firmware window ........................................................ 55

Figure 3-17 Select the file ........................................................................... 55

Figure 3-18 Download firmware ................................................................. 56

Tables

Table 2-1 ADAM-4570 LED Definition ...................................................... 13

Table 2-2 ADAM-4571 LED Definition ...................................................... 15

Table 2-3 EDG-4504 LED Definition ......................................................... 17

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