Acer Omega User manual

Omega

Service Guide

reproduced, transmitted, transcribed, stored in a retrieval system or translated into any language or

computer language, in any form or by any means, electronic, mechanical, magnetic, optical,

chemical, manual or otherwise, without the prior written permission of Acer Incorporated.

Disclaimer

The information in this guide is subject to change without notice.

Acer Incorporated makes no representations or warranties, either expressed of implied, with

respect to the contents hereof and specially disclaims any warranties of merchantability or fitness

for any particular purpose. Any Acer Incorporated software described in this manual is sold or

licensed “ as is”. Should the program prove detective following their purchase, the buyer (are not

Acer Incorporated, its distributer, or it dealer) assumes the entire cost of all necessary servicing,

repair, and any incidental or consequential damage resulting from any defect in the software

Acer is a registered trademark of Acer Corporation.

Intel is a registered trademark of Intel Corporation.

Other brand and product names are trademarks and/or registered trademarks of their respective holders.

Conventions

The following conventions are used in this manual:

Preface

Before using this information and the product it supports, please read the following general

information.

1. This service guide provides you with all technical information relating to the BASIC

CONFIGURATION decide for Acer‟s “ global” product offering. To better fit local market

requirement and enhance product competitiveness, your regional office MAY have decided to

extend the functionality of a machine. These LOCALIZED FEATURES will NOT be recovered in

this generic service guide. In such cases, please contact your regional office or the responsible

personnel/channel to provide you with further technical details.

2. Please note WHEN ORDERING FRU PARTS, that you should check the most up-to-date

information available on your regionalweb or channel. If, for whatever reason, a part number

change is made, it will not be noticed in the printed Service Guide. For ACER-AUTHORIZED

SERVICE PROVIDER, your Acer office may have a DIFFERENT part number code to those

given in the FRU of this printed Service Guide. You must use the list provided by your regional

Acer office to order FRU parts for repair and service of customer machines.

Overview

Chapter 1:

a. Product Features / HW Spec

b. Product six view and description

c. System block diagram

Chapter 2:

a. Software Upgrade SOP (SOP of SD Download and EUU)

b. Service tool SOP

Chapter 3:

a. Disassembly and Assembly SOP

b. Required tools and screws

Chapter 4:

Diagnostic Tool SOP

Chapter 5:

Serial Number Definition

Chapter 6:

a. Exploded Diagram and Description

b. SPL List

Chapter 1:

a. Product Features / HW Spec

System

Operating System

Android lollipop (5.0)

Processor

CPU(BGA) Intel Atom Z3735F SoC 1.83G 2M 2.5W C Stepping Valleyview 2x32

DDR3L-RS Intel HD Gen7LP

CPU(BGA) Intel Atom Z3735G SoC 1.83G 2M 2.5W C Stepping Valleyview 1x32

DDR3L-RS Intel HD Gen7LP (codesign)

Memory

RAM

2 GB of DDR3L memory

1GB of DDR3L memory (When use Z3735G)

eMMC

16GB / 32GB / 64GB

Display

HSD 10.1” 16:10 TFT-LCD,370nits, 225PPI, MIPI

AUO 10.1” 16:10 TFT-LCD,400nits, 225PPI, MIPI

Resolution

1920 x 1200 

View angle

Wide view angle 85/85/85/85 degree

(should base on device, not based on LCM)

Typical backlight

370nits

Pixel Pitch

0.1695 x 0.1695mm (HSD)

0.11292 x 0.11292 mm (AUO)

Contrast ratio

HSD:1000:1

AUO:800:1

Touch Panel

EMC(Elan) Touch IC 3915M

10 point Touch panel

Support EZ Wakeup ,Precision plus

Mechanical

Dimensions

176(L) x 260(W) x 9.7(H) mm

Weight

< 540 g

Modem

N/A

LTE

HUAWEI ME906s (codesign)

Antenna performance

Wireless LAN 802.11 ac/a/b/g/n WiFi

Chipset

Azurewave AW-CH639 SIP module (Chipset BCM4339)

MAC address

Device must contain WiFi MAC address before shipment

Frequency range

Support 2.4GHz band and 5G

Data Rates

802.11ac: MCS0~9 VHT40/VHT80

802.11a: 54Mbps

802.11b: 11Mbps

802.11g: 54Mbps

802.11n: MCS 0~7

Operating Range

Indoor <= 100m

Output Power

11a : 14dBm ±3dB

11ac : 12dBm ±2dB

11b : 15dBm ±3dB

11g : 14dBm ±2dB

11n : 11dBm ±2dB

Receive Sensitivity

802.11ac: under -60dBbm at VTH40 MCS9

802.11a: under -70dBbm at 54Mbps

802.11b: under -83dBbm at 11Mbps

802.11g: under -70dBm at 54Mbps

802.11n: under -67dBm at MCS 7 (2.4GHz only)

Antenna

Single antenna (without diversity)

Support 2.4 & 5GHz band.

Performance should meet test summary document released by Acer DQM.

Bluetooth® 4.0

Chipset

Azurewave AW-CH639 SIP module (Chipset BCM4339)

MAC address

Device must contain Bluetooth MAC address before shipment

Support Profiles

●A2DP 1.2 (Advanced Audio Distribution Profile)

●AVRCP 1.3 (Audio/Video Remote Control Profile)

●HID 1.0 (Human Interface Device Profile)

●OPP 1.1 (Object Push Profile)

●HOGP 1.0 (HID over GATT)

●SPP 1.1 (Serial Port Profile)

Frequency Range

2.4 GHz (2.400 ~ 2.4835 GHz)

Modulation

GFSK, π/4 DQPSK and 8DPSK

Channel

79 channels

Data Rates

Basic data rates: GFSK (1Mbps)

EDR data rates: π/4 DQPSK (2Mbps) and 8DPSK (3Mbps)

Operating Range

10m

Output Power

Class 1 (0dBm~20dBm)

Receive Sensitivity

Under –80 dBm, BER of 0.1%

Antenna

Share the same antenna from WiFi

Performance should meet test summary document released by Acer DQM.

GPS

Chipset

BCM4752

Sensitivity

Tracking Sensitivity ≦-152 dBm (1 SV at least)

Acquisition Sensitivity ≦-140 dBm (4 SVs at least)

Accuracy

Hot start: less than 7 seconds (* subject to test environments)

Warm start: less than 40 seconds (* subject to test environments)

Cold start: less than 50 seconds (* subject to test environments)

Position: within 10m for 90%

Velocity: 0.1m/s (* subject to test environments)

Protocol

NMEA-0183 v3.0

GGA, GLL, GSA, GSV, and RMC

Antenna

Frequency: 1.575 GHz~1.612GHz (Support GPS & GNSS)

VSWR 2：1

Performance should meet test summary document released by Acer DQM.

Pattern Type: Omni-directional

Battery

Battery Capacity

Battery SONY AP14A Polymer 1S2P SONY 2 Cell 5930 mAh Main

COMMON

Battery Life

Standby time on flight mode: min 270 hours

User behavior test : Up to 7.5 hours base on below sop

Test step

1. Factory reset

2. Set screen brightness to 100 nits

3. Connect to WiFi and login Google account (Disable backup/restore)

4. Others settings keep in default

5. Plug in wired headset

6. Charging battery to 100%

7. Repeat 720P video playback

8. Plug out AC adapter and start test.

Video playback:

DPST (on/off TBD): up to 7 hours when play 720P H.264 video playback on

system (not streaming, Wifi/3G/BT /NFC off, total solution 125 nits)

DPST (on/off TBD): Youtube playback 720p video min. 5 hours via WIFI.

Detailed criterion defined in the test summary document released by Acer

DQM.

Battery low

Two battery level

1.Battery low: when battery capacity is 15 %

2.Battery very low: when battery capacity is 4 %

Charging Time

1 hour charging to 30% capacity (when in the dark mode)

5 hours charge from empty to full by AC adapter (when in the dark mode)

Battery Protection

Protection for overheat, overcharge, over-discharge, over- current, over-voltage

Temperature

Battery:

(1) Operating Temperature

Charge: 0℃~ 50℃

Discharge: -20℃~ 60℃

Storage Temperature: -20℃~ 60℃< 1 month ; percentage recoverable

capacity 80%

Audio

Dual speaker: 1 Watt x 2

Audio Jack : 3.5mm 4 ring earphones with microphone Jack

Pin define:

Voice performance should be certificated by HATS.

[VoIP-headset] Headset Sending loudness should be 3dB~13dB and Headset Receiving loudness

shouldn't be over -13dB. (The test item is under checking by Quanta HW team/Acer acoustic team).

[VoIP-handheld hands-free] Handheld hands-free sending loudness should be 15dB at 30cm and

handheld hands-free receiving loudness should be 10dB at 30cm. (The test item is under checking by

Quanta HW team/Acer acoustic team).

Headphone application must meet EN50332.

Single Digital Microphone.

ASR assist

Camera

Front camera :

2MP Camera with Fix Focus (OV2680) with ZSL mode

Preview 30fps @ 1600x1200

Photo capture <1/20”@ 1600x1200 in JPEG

Video capture recording at 30fps @ 720p in 3gp format

Rear camera :

5MP Camera with Auto Focus (OV5670) with ZSL mode

Preview 30fps @ 2560x1920

Photo capture <1/20”@ 2560x1920 in JPEG

Video recording at 30fps @ 1080p in 3gp format (CPU:3735F)

Video recording at 30fps @ 720p in 3gp format (CPU:3735G)

Button

POWER

Long press > 1 second (±10%) to power on (when device is off).

Long press 1 second to show power-off dialog (when device is on even in

lock state)

Once CPU is on, system Acer logo should show up within 2 seconds.

Press to suspend the device (when device is on)

Press to resume the device (when device is in suspend mode)

Once if the system resumes, system will be back to lock screen.

If system is in lock screen, without unlock by user, the system will suspend

after 10 seconds

Long press 5 seconds (±1%) to force power-off device (when device is on,

or in power-on procedure, or in lock state)

The method to lunch boot menu:

Hold volume up and press power key for 1 second

Release power key

Release volume up

Volume UP/Down

Volume up/down: Press to increase/decrease the volume

Press right key to volume up in landscape mode, both of 0°orientation and

180°orientation; The other to volume down.

Press the upper key to volume up in portrait mode, both of 90°orientation

and 270°orientation; The other to volume down.

Screen lock

N/A

Reset hole

N/A

Clean boot

N/A

LED Indication

N/A

Connector

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