Acer Aspire 4315 User manual

Acer

Aspire 4715Z/4315

Service Guide

PRINTED IN TAIWAN

Service guide files and updates are available

on the ACER/CSD web; for more information,

please refer to http://csd.acer.com.tw

Revision History

Please refer to the table below for the updates made on Travelmate 4715Z/4315 service guide.

Date Chapter Updates

iii

transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in

any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without

the prior written permission of Acer Incorporated.

Disclaimer

The information in this guide is subject to change without notice.

Acer Incorporated makes no representations or warranties, either expressed or implied, with respect to the

contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular

purpose. Any Acer Incorporated software described in this manual is sold or licensed "as is". Should the

programs prove defective following their purchase, the buyer (and not Acer Incorporated, its distributor, or its

dealer) assumes the entire cost of all necessary servicing, repair, and any incidental or consequential

damages resulting from any defect in the software.

Acer is a registered trademark of Acer Corporation.

Intel is a registered trademark of Intel Corporation.

Celeron is a registered trademark of Intel Corporation.

Core Duo and Core 2 Duo are trademarks of Intel Corporation.

Other brand and product names are trademarks and/or registered trademarks of their respective holders.

Conventions

The following conventions are used in this manual:

SCREEN

MESSAGES

Denotes actual messages that appear on screen.

NOTE Gives bits and pieces of additional information related to the current topic.

WARNING Alerts you to any damage that might result from doing or not doing specific

actions.

CAUTION Gives precautionary measures to avoid possible hardware or software

problems.

IMPORTANT Reminds you to do specific actions relevant to the accomplishment of

procedures.

Preface

Before using this information and the product it supports, please read the following general information.

1. This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION

decided for Acer's "global" product offering. To better fit local market requirements and enhance product

competitiveness, your regional office MAY have decided to extend the functionality of a machine (e.g.

add-on card, modem, or extra memory capability). These LOCALIZED FEATURES will NOT be covered

in this generic service guide. In such cases, please contact your regional offices or the responsible

personnel/channel to provide you with further technical details.

2. Please note WHEN ORDERING FRU PARTS, that you should check the most up-to-date information

available on your regional web or channel. If, for whatever reason, a part number change is made, it will

not be noted in the printed Service Guide. For ACER-AUTHORIZED SERVICE PROVIDERS, your Acer

office may have a DIFFERENT part number code to those given in the FRU list of this printed Service

Guide. You MUST use the list provided by your regional Acer office to order FRU parts for repair and

service of customer machines.

vii

System Specification 1

Features 1

Your Acer Notebook Tour 3

Front View 3

Closed Front View 4

Left View 4

Right View 5

Rear Panel 5

Bottom Panel 6

Indicators 7

Easy-launch Buttons 8

Touchpad 9

Touchpad Basics 9

Using the Keyboard 11

Lock Keys and Embedded Numeric Keypad 11

Windows Keys 12

Hotkeys 13

Special Keys 14

Using the System Utilities 15

Acer Empowering Technology 15

Empowering Technology Password 15

Acer eNet Management 16

Acer ePower Management 18

Acer ePresentation Management 20

Acer eDataSecurity Management (for selected models) 21

Acer eLock Management 22

Acer eRecovery Management 23

Acer eSettings Management 24

Windows Mobility Center 25

Acer GridVista (dual-display compatible) 26

Launch Manager 27

Norton Internet Security 27

Hardware Specifications and Configurations 28

System Utilities 35

BIOS Setup Utility 35

Entering BIOS Setup 35

BIOS Setup Primary Menus 35

BIOS Setup Navigation Keys 35

Information Menu 36

Main Menu 37

Security Menu 38

Clearing the Supervisor or User Password 39

Boot Menu 41

Exit Menu 42

BIOS Recovery 43

Machine Disassembly and Replacement 45

Disassembly Requirements 45

General Information 46

Pre-disassembly Instructions 46

Disassembly Process 47

Table of Contents

viii

External Module Disassembly Process 48

External Modules Disassembly Flowchart 48

Removing the Battery Pack 49

Removing the Express Dummy Card 49

Removing the Lower Cover 50

Removing the DIMM 51

Removing the WLAN Board Module 52

Removing the Hard Disk Drive Module 53

Removing the Optical Drive Module 54

Main Unit Disassembly Process 56

Main Unit Disassembly Flowchart 56

Removing the CPU Heatsink Module 57

Removing the CPU 58

Removing the Keyboard 59

Removing the Middle Cover 60

Removing the LCD Module 61

Separating the Upper Case from the Lower Case 63

Removing the Speaker Modules 65

Removing the Launch Board Bracket 66

Removing the Touchpad Board Module 67

Removing the Audio Board 68

Removing the USB Board 70

Removing the Mainboard 71

Removing the Modem Board 72

Removing the RTC Battery 74

LCD Module Disassembly Process 76

LCD Module Disassembly Flowchart 76

Removing the LCD Bezel 77

Removing the Camera Board 78

Removing the Inverter Board 79

Removing the LCD with Brackets 80

Removing the LCD Brackets 83

Removing the LCD Module Hinges 83

Removing the Antenna 84

Removing the Microphone 85

Troubleshooting 87

System Check Procedures 88

External CD/DVD-ROM Drive Check 88

Keyboard or Auxiliary Input Device Check 88

Memory Check 88

Power System Check 89

Touchpad Check 90

Power-On Self-Test (POST) Error Message 91

Index of Error Messages 92

Phoenix BIOS Beep Codes 94

Index of Symptom-to-FRU Error Message 98

Intermittent Problems 102

Undetermined Problems 103

System Block Diagram and Connector Locations 105

System Block Diagram 105

Board Layout 106

Top View 106

Bottom View 107

Hardware Gap Setting 108

FRU (Field Replaceable Unit) List 109

Aspire 4715Z/4315 Exploded Diagram 110

Aspire 4715Z FRU List (No: LX.AL40C.013) 111

Aspire 4715Z FRU List (No: LX.AL10Y.001/003/015) 119

Aspire 4315 FRU List (No: LX.AKZ0C.007) 127

Model Definition and Configuration 136

Aspire 4715Z/4315 136

Test Compatible Components 137

Microsoft® Windows® Vista™ Compatibility Test 138

Online Support Information 143

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