A.O. Smith HSE User manual

EXPERT COMPANY SERVICE

www.aosmithindia.com

Toll Free No.: 1800-103-2468 or

SMS us: +91 99410 32468 or

E-mail us: [email protected]

Monday to Friday: 9 am to 8 pm.

Saturday & Sunday: 9 am to 6 pm.

# For calls registered at A. O. Smith call centre before 4 pm only. Not available on public

holidays and under unavoidable circumstances. Available in select cities only.

POWER

HOUR RESPONSE

DAY RESOLUTION

TIME FIX

HOUR RESPONSE

DAY RESOLUTION

TIME FIX

Water Heater

HSE-HAS 15 and 25 Litres

Superior quality.

Longer warranties.

User Guide

Congratulations!

And welcome to the A. O. Smith family.

We would like to thank you for the trust you have shown in choosing an A. O. Smith water

heater. You can be sure it will live up to your expectations. Thousands of delighted users all

over the world trust A. O. Smith water heaters for their families. This user guide will introduce

you to your water heater. Follow the instructions carefully and look forward to enjoying long

years of trouble-free service.

A. O. Smith is a company known for its innovative technologies and energy-efficient solutions.

Ours are the only water heaters with the Blue Diamond®Glass Lining for the inner tank. This

cutting edge technology prevents sediment and scaling, fights corrosion and extends the life

of your water heater.

Our customer-centric approach manifests itself in many other ways too. If you need any

information or assistance with your water heater, just call us from any phone, anywhere in the

country to our Toll Free Customer Care No. 1800-103-2468.

Factory Address:

A. O. Smith India Water Products Private Limited

(formerly known as A. O. Smith India Water Heating Private Limited)

Plot 300, Phase - II, KIADB Industrial Area, Harohalli, Kanakapura Taluk,

Ramanagara District, Karnataka – 562 112, India.

CIN: U31909KA2006PTC040282

A. O. Smith India Water Products Private Limited was established in 2006. Since then, the

A. O. Smith team has conducted numerous focus group studies and spent endless research

hours determining what India wanted in a water heater. Backed by 75 years of proven

technological advances, A. O. Smith India has created a stylish design with features demanded

by the Indian consumer.

The A. O. Smith plant with manufacturing facilities spread over 76,000 sq. ft. is located on

20 acres, just outside Bengaluru, in the KIADB Industrial Area, Harohalli. The India operations

is the 16th A. O. Smith manufacturing facility worldwide. In 2013, additional 150,000 sq. ft.

was added in Bengaluru factory. A. O. Smith's India plant has extensive engineering and

technical resources and has the latest technologies incorporated. A. O. Smith is the first

manufacturer to invest in and produce glass lined water heaters in India.

Today, A. O. Smith Corporation is one of the largest water heater manufacturers in the world

and is a global leader in innovative technology and energy efficient solutions.

About A. O. Smith

Read Before Operation.......................................................... 1

General.................................................................................. 2

Specifications........................................................................ 3

Key Features .......................................................................... 5

Safety Precautions................................................................. 6

Installation ........................................................................... 6

Connecting Multi-function Safety Valve............................... 8

Connecting to Water Supply................................................. 10

Operation .............................................................................. 11

Troubleshooting .................................................................... 14

Circuit Diagram .................................................................... 15

Warranty................................................................................ 16

Jurisdiction............................................................................ 17

Expert Company Service ....................................................... 17

Service and Maintenance ..................................................... 19

Contents

Discharge Tube

Wall Mounting

Accessories

User Guide

What's in the box?

Electric

Water Heater

Multi-function

Safety Valve

Read Before Operation

On Receipt

It is our policy to promote safe delivery of all orders. This product shipment has been

thoroughly checked, packed and quality certified before leaving our factory.

Visible Loss or Damage

If any of the goods called for on the bill of lading or express receipt are damaged or the

quantity is short, do not accept them until the freight or express delivery agent makes an

appropriate notation on your freight bill or receipt.

Concealed Loss or Damage

When a shipment has been delivered to you in apparent good condition, but upon opening

the packaging if any loss or damage has taken place while in transit, inform the carrier’s

agent / A. O. Smith representative immediately.

About this manual

This manual is a guide to good practice for operating and periodic maintenance of the

A. O. Smith HSE-HAS water heater.

Do not operate the water heater before reading the user manual.

Please follow instructions in this manual to ensure personal safety and proper operation of

this product. Always install, operate, inspect and maintain this product in accordance with

all applicable standards. Please store this user manual carefully for any future reference.

General

Indicates an imminently hazardous situation which, if not avoided,

will result in death or serious injury.

Indicates a potentially hazardous situation, which if not avoided,

could result in death or serious injury.

Indicates a potentially hazardous situation which, if not avoided, may

result in minor or moderate injury or property damage.

This is the safety alert symbol. This symbol alerts you to potential hazards

that can hurt you and others. All safety messages will follow the safety

alert symbol and either the word “DANGER” or “WARNING”.

DANGER

WARNING

CAUTION

Important

These instructions have been written as a guide for the proper installation and operation of

your water heater. A. O. Smith will not accept any liability where these instructions have

not been followed. However, for your safety and to avoid damage caused by improper

installation, it is recommended that water heater must be installed by a Qualified Service

Technician.

Before proceeding with the installation instructions:

1. Inspect the water heater and its component parts for possible damage. Do Not

install or attempt to repair any damaged component parts. If you detect any

damage in the water heater, please contact the dealer where the water heater

was purchased or call A. O. Smith Customer care.

2. Verify that the voltage being supplied corresponds to that which is marked on the

water heater manual.

WARNING

DO NOT use this water heater if any part has been under water. Immediately contact a

Qualified Service Technician to inspect the water heater and contact A. O. Smith Service

personnel to replace any part of the control system which has been under water. Failure to

follow this instruction can result in property damage, serious injury or death.

Safety

Your safety and the safety of your loved ones is paramount. There are several safety related

messages in this manual, which have been provided during various steps such as the

installation, operation and maintenance of your HSE-HAS water heater. These messages

point out potential hazards and also educate on how to reduce any potential risks. Please

always read and follow all safety messages as provided in this user manual.

Specifications

Right Hand Side Inlet Outlet Models Left Hand Side Inlet Outlet Models

Model HSE-HAS 15 HSE-HAS 25 HSE-HAS 15 - LHS HSE-HAS 25 - LHS

A [mm] 320 320 320 320

B [mm] 604 804 604 804

C [mm] 100 100 100 100

D [mm] 126 126 126 126

E [mm] 180 380 180 380

F (mm) 334 334 334 334

Dimensions

Note: Image may vary from the actual product.

Figure 1

Model HSE-HAS 15 HSE-HAS 25

HSE-HAS 15 - LHS HSE-HAS 25 - LHS

Volume [L] 15 25

Power [W] 2000

Voltage/Frequency [V/Hz] 230~/50

Actual Stdg. Loss [kWh/24h/45ºC diff.] 0.507 0.618

Reheating Time for 35ºC rise [in min.] 20 30

Temperature range [ºC] 25-75 ±5

Rated water pressure N/cm280

Water head (metres) 80

Inlet/Outlet connections [inch] ½ BSP

Net Weight (kgs) 12 18

ØA

Front view

Rear view

Right view

ØA

Front view

Rear view

Left view

Right Hand Side Inlet Outlet Models Left Hand Side Inlet Outlet Models

Figure 2

Note: The above image shown is Left Hand Side model.

Item Description

1 Cold water inlet pipe with diffuser

2 Hot water outlet pipe

3 Multi-function Safety valve (Insulated)

4 Temperature Control Knob

5 Thermostat

6 Blue sticker

7 Red sticker

8 Anode

9 Heating element

10 Thermal Cut-out

11 Installation Bracket

Without Service CoverWith Service Cover

Key Features

Note: A. O. Smith reserves the right to amend or modify the specifications and features at any

time, as and when required without any prior notification.

Thermal Cutout

If the water temperature exceeds the highest preset level, the thermal cut-out

cuts off the power supply to assure safety.

Temperature Control Knob

The temperature control knob allows you to set the temperature anywhere

between 25ºC to 75ºC.

Blue Diamond®Glass Lining

Blue Diamond®technology increases the life of the inner tank. The lining is

stronger and more corrosion resistant than any other in the industry.

Multi-function Safety Valve

The Multi-function safety valve is designed to automatically relieve and

discharge water, in case the pressure overshoots the preset limits.

Glass Coated Heating Element

Scale and sediment build-up on the surface of the element can lead to

premature failure. A. O. Smith Glass Coating helps to prevent scale formation

and extends the life of the heating element.

Anode Rod

The tank has an anode rod which has stainless steel core that is designed to

protect the tank from corrosive elements. The anode rod uses a special cathodic

action to fight these elements and thus prolong the life of the water heater.

Do not install the water heater where there is

direct sunlight or rain. It is has to be installed

indoor only.

During Installation

Figure 3

Do not install the water heater where water

splashes on the water heater.

Figure 4

Safety Precautions

Installation

Before installing, ensure that the following tools are available:

Figure 5

Tools Required

CAUTION

Bubble Level Indicator Measuring Tape

Adjustable Wrench

Impact

Drill Tool

HammerTeflon Tape Ruler

0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30

0 1 2 3 4 5 6 7 8 9 10 11 12

INCH

CAUTION

Figure 6

Mounting the Water Heater

 It is recommended as per IS302-1 to have

6 inches clearance from wall.

 Select a place to mount water heater

horizontally with water connection at the

bottom.

 :DWHUKHDWHUPXVWEHORFDWHGZLWKLQ

3-1/2ft. (approx.) from a 230V electrical

outlet with proper grounding.

 0DNHVXUHWKDWWKHZDOOFDQZLWKVWDQG

at least twice the weight of the water

heater when completely filled with

water.

Figure 7

Figure 8

 8VHDGULOOELWZLWKGLDPHWHURIPPWR

drill 2 holes at least 90mm deep in the

wall (Step 3). The two holes should be

aligned horizontally. The distance (D)

between 2 holes is given in the below

table (Step 2).

 ,QVHUWWKH([SDQVLRQDQFKRULQWRWKH

hole (Step 1).

 3ODFHWKH+DQJLQJVFUHZRYHUWKH

Expansion anchor and tighten the

Hanging screw by rotating it till it gets

fixed steadily (Step 2).

Figure 9

Ceiling

Water

heater

Wall

3-1/2 ft.

Solid

Concrete

Wall

False

Wall

Hole

Concrete

Wall

90 mm

Drilling

Tool Models D (mm)

HSE-HAS 15

HSE-HAS 15-LHS 180

HSE-HAS 25

HSE-HAS 25-LHS 380

Expansion

anchor

Hole

Concrete

Wall

Concrete

Wall

2Hanging

Screw

This manual suits for next models

Table of contents

Other A.O. Smith Water Heater manuals

A.O. Smith

A.O. Smith BFC Cyclone Troubleshooting guide

A.O. Smith

A.O. Smith ProMax Direct-Vent GDV-40 Owner's manual

A.O. Smith

A.O. Smith ARGSS02708 User manual

A.O. Smith

A.O. Smith HSE-SES-025 User manual

A.O. Smith

A.O. Smith 201 Series User manual

A.O. Smith

A.O. Smith CAWH 8-455-6 Troubleshooting guide

A.O. Smith

A.O. Smith 710 ASME User manual

A.O. Smith

A.O. Smith Master-Fit Gas Tank Type Water Heaters User manual

A.O. Smith

A.O. Smith SBD 30 150 User manual

A.O. Smith

A.O. Smith EWH-10A2 User manual

A.O. Smith

A.O. Smith BTR 500 User manual

A.O. Smith

A.O. Smith 510 User manual

A.O. Smith

A.O. Smith DEL User manual

A.O. Smith

A.O. Smith Water Heater User manual

A.O. Smith

A.O. Smith W/HOT User manual

A.O. Smith

A.O. Smith DRE-52 Series User manual

A.O. Smith

A.O. Smith ELECTRIC WATER HEATER User manual

A.O. Smith

A.O. Smith XVRL-40 Product information sheet

A.O. Smith

A.O. Smith EES - 120 User manual

A.O. Smith

A.O. Smith Innovo IR 12-160 Troubleshooting guide

A.O. Smith

A.O. Smith PREFERRED BPD 400 Installation and user guide

A.O. Smith

A.O. Smith SGS-28 Troubleshooting guide

A.O. Smith

A.O. Smith HSE-HNS User manual

A.O. Smith

A.O. Smith 120-Gallon User manual

Popular Water Heater manuals by other brands

Kenmore

Kenmore 153.582400 Use & care guide

Applimo

Applimo Edel AIR Installation and operating instructions

STIEBEL ELTRON

STIEBEL ELTRON Eltronom SHU 5 S Operating and installation instructions

clage

clage E-Mini Series Operating and installation instructions

Toyotomi

Toyotomi Oil Miser OM-180 installation manual

Bradford White

Bradford White EF Series Service manual

Eccotemp

Eccotemp 40-H Use & care manual

Dimplex

Dimplex ECSd125-580 Installation and user instructions

Dux

Dux 32FCR6N installation manual

Toyotomi

Toyotomi Oil Miser OM-148 (Type D) Operation and maintenance instructions

Noritz

Noritz N-132M Owner's guide and installation manual

TESY

TESY GCV7/4S 10047 Instructions for use and maintenance

Koryo

Koryo KWHZF15Y user manual

Pentair

Pentair PSC-14-4-02 Installation and operation manual

GE 40M06AAG Energy guide

Thermor

Thermor AEROMAX SPLIT 2 Instructions for use

American Hometec

American Hometec AHQ-B03X Installation and operation manual

PVI

PVI MAXIM Specifications