3Com SuperStackII Switch 3900 User manual

Quick Installation Guide

For the SuperStack®II Switch 3900 and Switch 9300 Systems

This guide provides quick procedures for installing one or more of the

SuperStack®II Switch 3900 and the SuperStack®II Switch 9300 systems.

The guide is intended for the network administrator who has experience

installing communications equipment.

System Setup Tasks To get your system and its components to the state at which you can

connect to your network, follow the setup tasks in the figure. If you need

more information on each setup task, see the related sections in this

guide or complete details in the indicated documents.

green = enabled, link OK

flashing green = disabled, link OK

off = link fail

1000 Base - SX

Super Stack II

Switch 9300

TX RX

11000 Base - SX

10 Base - TX

1000 Base - LX Console

TX RX

Pckt Stat

Pckt

Stat

Status

1x 6x

12x

13 18

24x

19x

25 30

36x

31x

green = enabled, link OK

flashing green = disabled, link OK

off = link fail FaultPower

10/100 BASE -TX

23110

11 12

456789

23110

11 12

456789

11117

11819

20 21 22 23 24

11117

11819

20 21 22 23 24

22229

23031

32 33 34 35 36

22229

23031

32 33 34 35 36

Pckt

Stat

Pckt

Stat

Pckt

Stat

SuperStack

II Switch 3900 (36-port)

SuperStack

II Switch 9300 Install Gigabit Ethernet

Modules (Optional)

(Switch 3900 only)

•

1000BASE-SX/1000BASE-LX

Gigabit Ethernet Module

Installation Guide

Attach Cables to the System

and the Optional Modules

•

Getting Started Guide,

Chapter 3

Install the Additional

Power Supply (Optional)

•

Advanced RPS Power Module

Type 2 User Guide

Install the System on a

TableTop or in a Rack

•

Getting Started Guide

Chapter 2

Unpack the SuperStack II

Switch 3900 or 9300 System

•

Unpacking Instructions

Determine Site Requirements

•

Getting Started Guide

Appendix B

•

Software Installation and

Release Notes

Administer and Operate

the System

•

Command Reference Guide

and

the

Implementation Guide

(on the Documentation CD)

Solve Problems

• This

Quick Installation Guide

•

Getting Started Guide

, Chapter 6

Configure the System for

Management

•

Getting Started Guide

, Chapter 5

Power Up the System

•

Getting Started Guide

Chapter 4

2Quick Installation Guide

Installing the

System

To install the SuperStack II Switch 3900 or Switch 9300 system in your

network, follow the steps in this section.

Audience This guide is intended only for trained technical personnel. Do not

attempt to install or service a SuperStack II Switch 3900 or Switch 9300 if

you do not have the proper training. For training information, call

1-800-NET-3COM in the United States and Canada. For training

information elsewhere, visit the 3Com website at www.3com.com.

WARNING: For your safety and to ensure adequate cooling airflow, keep

blank faceplates over any empty slots on the Switch 3900.

Install the SuperStack II Switch 3900 or Switch 9300 system in an area

that meets the requirements in Table 1.

For more information on site requirements, see Appendix B in the Getting

Started Guide for your system.

Check the packing slip to verify that you have all of the components that

you ordered.

The system is shipped with one internal power supply. If you have ordered

a redundant power supply or uninterruptible power supply for the

system, have it available for installation.

Determine Site

Requirements 1

Ta b l e 1 System Site Requirements

Location

■Ambient (room) temperature — 0 to 50 °C (32 to 122 °F)

■Relative humidity — 10% to 90%, noncondensing

■A level surface for system installation

Power

■Power supply — 100 to 240 VAC

■Power source location — AC or DC power source within approximately

1.8 meters (6 feet)

■Input voltage options — 100 to 120 VAC or 200 to 240 VAC

■Current rating — 1.3 amperes at 120 volts

Unpack the

System 2

Quick Installation Guide 3

Before You Begin

Before you install the system:

■Move the system close to where you plan to install it.

■Have a Number 1 Phillips screwdriver available.

■Have the hardware kit that comes with the system available. See

Ta b l e 2 .

Determine whether you are installing the system on a tabletop or in a

distribution rack.

For complete installation instructions, see Chapter 2 in the Getting

Started Guide for your system.

WARNING: Hazardous energy exists within the SuperStack II

Switch 3900 and Switch 9300 systems. Follow instructions in the Getting

Started Guide to avoid electric shock or equipment damage. Many

installation and troubleshooting procedures should be performed only by

trained technical personnel.

The system operates using a single power supply assembly and is shipped

with one internal power supply.

■You can connect an uninterruptible power supply (UPS).

■You can also connect a redundant power supply (RPS).

These additional power supplies are orderable and shipped separately.

Contact your network supplier.

For instructions on how to install the RPS, see the Advanced RPS

Power Module Type 2 User Guide.

Ta b l e 2 Hardware Kit

Item Qty Use in

Rubber feet (self-adhesive) 4Installing the system on a table top

Mounting bracket 2Installing the system in a distribution rack

M4 x 10 Phillips pan-head screws 6Installing the system in a distribution rack

Install the

System 3

Install Optional

Power Supply 4

4Quick Installation Guide

If you have ordered one or two additional Gigabit Ethernet modules for

your SuperStack II Switch 3900 system, you are now ready to install the

modules.

CAUTION: Electrostatic discharge (ESD) can damage components on a

module, causing complete or intermittent failures. ESD damage occurs

when the module is improperly handled. When handling modules, be

sure to read and follow the ESD safety information provided in the

Module Installation Guide.

For installation instructions, see the 1000BASE-SX/1000BASE-LX Gigabit

Ethernet Module Installation Guide that is shipped with the module.

Cable your system for connecting these elements to your network:

■10/100BASE-T connectors (3900 only)

■1000BASE-SX or LX connectors (3900 and 9300)

■10BASE-T out-of-band port connector (9300 only)

■Console port (3900 and 9300)

For information on cabling ports, see Chapter 3 in the Getting Started

Guide for your system.

Place the system near an easily accessible power outlet because the only

way that you can power the system up or down is to insert or remove the

power cord from the power source. To get your system powered up and

ready to operate:

1For the Switch 3900, verify that each unused slot is covered with a blank

faceplate.

To view possible error messages in the Administration Console while the

system is running power-up diagnostics, connect a terminal, workstation,

or PC with terminal emulation software to the system’s Console port.

2On the back panel of either the Switch 3900 or the Switch 9300, plug the

power cord into the power receptacle.

CAUTION: To prevent a possible fire hazard, be sure to fully insert the

power cord.

3Plug the other end of the power cord into a power outlet.

Install Modules

(Switch 3900 only) 5

Attach the

Cables 6

Power Up

the System 7

Quick Installation Guide 5

LEDs and Power-up Diagnostics

Your system runs diagnostic software at power up. This software verifies

that every component in the system is operating correctly. If any

component fails during power-up diagnostics, the system either fails to

power up or, for the Switch 3900, it prevents faulty modules from coming

online.

For diagnostic messages, view the system display in the Administration

Console (if you have connected the system to a workstation).

For the Switch 3900, when the system comes up, verify which modules, if

any, have failed diagnostics by checking the module LEDs.

The system and port LEDs are described in Table 3.

Ta b l e 3 System and Port LEDs

LED Name Type

Color

Indications Description

Power —System

power

Green The system is powered up.

No light The system is powered down.

Fault —System

fault

Yellow The system has failed diagnostics or

some other operational error has

occurred.

Blinking

yellow

Diagnostic software is not running.

No light The system is operational.

Pckt Packet Port

activity

Yellow Data is passing through the port.

Blinking

yellow

Data is passing through the port.

No light Data is not passing through the port.

Stat Status Port

link

Green The port is online.

Blinking

green

The port is online but disabled.

No light The port is off-line.

6Quick Installation Guide

Your system is shipped from the factory with IEEE 802.1D bridging set to

disabled. To configure system features for your particular networking

environment, you must first establish management access.

Initially, you can only manage your system locally through a direct

terminal connection to the Console port. You use this interface to

configure additional access mechanisms, as shown in Table 4.

For more information on access mechanisms, see Chapter 6 in the

Getting Started Guide for your system or Chapter 2 in the

Implementation Guide.

Defining an Interface

Once you have configured initial access, you can manage your system in

one of these ways:

■In-band — Manages the system and its attached LANs over the same

network that carries your regular data traffic. You configure an IP

address on any Ethernet port.

■Out-of-band (9300) —Uses a dedicated network for management

data. You configure a system management interface for the Ethernet

10BASE-T out-of-band port and assign it an IP address.

Ta b l e 4 System Management Access Mechanisms

Access

Mechanism Access Description Interface

Terminal Connect directly to the Administration Console

and stay attached during system reboots

Console port

Modem Access the Administration

Console from remote sites

Console port

IP ■Access the Administration Console using the

rlogin or Telnet commands

■Use an external SNMP management

application (such as the 3Com Transcend®

applications) to communicate with your

system’s SNMP agent

■Use the Web Management suite of

applications that is embedded in the

software

Ethernet port that

is assigned an IP

address

Configure System

for Management 8

Quick Installation Guide 7

■Modem — Uses a modem to establish a connection between your

current Administration Console session and the Console port. When

you have configured the modem from the Administration Console

menu system, the Console appears to be directly connected to the

external modem.

These management access mechanisms are described briefly next and

more completely in the SuperStack II Switch 3900 and Switch 9300

Implementation Guide.

In-band Management (Switch 3900 and 9300). To manage your

network in band:

1From the top level of the Administration Console, enter:

ip interface define

2Enter the IP address of the interface.

3Enter the subnet mask. Press Return or Enter to accept the default or

current value.

4Enter the index number of the VLAN that you want to associate with the

IP address.

For more information about configuring VLANs, see the SuperStack II

Switch 3900 and Switch 9300 Implementation Guide.

Out-of-band Management (Switch 9300 only). To manage your

network out of band:

1From the top level of the Administration Console, enter:

ip interface define

2Enter the IP address for the out-of-band port.

3Enter the subnet mask. Press Return or Enter to accept the default or

current value.

4Enter system as the interface type.

8Quick Installation Guide

This section explains how to identify and correct system problems and

suggests some things that you can do if you cannot resolve a problem.

Symptom Possible Sources of Problem and Steps to Take

Power failure

System does not power up.

Possible sources of problem:

■System is not receiving power.

■Power supply has malfunctioned.

Recommended actions:

1Verify that the building’s power outlet has power.

2Check that the power cord is firmly inserted into

the system and into the building’s power outlet.

3If you are using an RPS or UPS, check that it is

firmly plugged into the building’s power outlet.

4Try another power cable, RPS, or UPS.

5If the system still does not operate, remove the

power cord from the system and contact your

network supplier or 3Com Technical Support.

LED Status Possible Sources of Problem and Steps to Take

Power LED does not light. Possible source of problem:

■System failure

Recommended actions:

1Shut down the system by removing the power

cord.

2Contact your network supplier or 3Com Technical

Support.

Fault LED blinks yellow. Possible source of problem:

■Diagnostic software is not running.

Recommended actions:

1Check the Administration Console display for

diagnostic messages.

2Contact your network supplier or 3Com Technical

Support.

Solve

Problems 9

Quick Installation Guide 9

LED Status Possible Sources of Problem and Steps to Take

Pckt LED does not light. Possible sources of problem:

■Software error has occurred.

■Traffic is disabled in the software.

Recommended action:

■Examine the Administration Console display for

diagnostic messages.

■Verify that the port is not disabled by Spanning

Tree.

■Contact your network supplier or 3Com Technical

Support.

Stat LED does not light. Possible sources of problem:

■System does not recognize a connection to the

port.

■Cabling is not fully attached to the port.

■Cabling to the port is faulty.

Recommended actions:

1Verify that all cables are firmly inserted into both

the system’s affected port and the attached

device.

2Test for faulty cables. When the problem is

corrected, the LED lights green.

3If the LED does not light, contact your network

supplier or 3Com Technical Support.

10 Quick Installation Guide

Technical Support

If you experience system problems that are not addressed in this guide,

contact your network supplier or 3Com Technical Support. Before you

call, gather the following information and have it available:

■System type and serial number

■Maintenance agreement, or the purchase date and the warranty

information from the last page of the Getting Started Guide for your

system

■Release number of installed software

■Brief description of the problem

Some of this information can be viewed in the system display in the

Administration Console. See the Command Reference Guide for more

information.

For information on where to call, see the Technical Support section of the

Software Installation and Release Notes or the 3Com Web site:

www.3com.com.

For information on how to administer and operate the SuperStack II

Switch 3900 and Switch 9300, see the Command Reference Guide, the

SuperStack II Switch 3900 and Switch 9300 Implementation Guide, the

Web Management User Guide on the Documentation CD, and the

Software Installation and Release Notes.

Administer and

Operate System 10

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