2N VoiceBlue MAX User manual
www.2n.czFirmware
Version
2N VoiceBlue MAX
®
GSM/UMTS/VoIP Gateway
User Manual
1.0.0
1.9.2
The 2N TELEKOMUNIKACE joint-stock company is a Czech manufacturer and supplier of
telecommunications equipment.
The product family developed by 2N TELEKOMUNIKACE a.s. includes GSM gateways, private
branch exchanges (PBX), and door and lift communicators. 2N TELEKOMUNIKACE a.s. has
been ranked among the Czech top companies for years and represented a symbol of stability
and prosperity on the telecommunications market for almost two decades. At present, we
export our products into over 120 countries worldwide and have exclusive distributors on all
continents.
2N is a registered trademark of 2N TELEKOMUNIKACE a.s.. Any product and/or other
®
names mentioned herein are registered trademarks and/or trademarks or brands protected
by law.
2N TELEKOMUNIKACE administers the FAQ database to help you quickly find information and
to answer your questions about 2N products and services. On www.faq.2n.cz you can find
information regarding products adjustment and instructions for optimum use and procedures
„What to do if...“.
Declaration of Conformity
2N TELEKOMUNIKACE hereby declares that the 2N VoiceBlue MAX product complies with all
®
basic requirements and other relevant provisions of the 1999/5/EC directive. For the full
wording of the Declaration of Conformity see the CD-ROM enclosed and at www.2n.cz.
The 2N TELEKOMUNIKACE company is the holder of the ISO 9001:2009 certificate. All
development, production and distribution processes of the company are managed by this
standard and guarantee a high quality, technical level and professional aspect of all our
Content
Content
1. Product Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
1.1 Product Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
1.2 Safety Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
1.3 Firmware Upgrade . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
1.4 Terms and Symbols Used . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
2. Description and Installation . . . . . . . . . . . . . . . . . . . . . . . . . . 9
2.1 Before You Start . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
2.2 Factory Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
2.3 Brief Installation Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
2.4 IP Voice Transmission . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
2.5 2N® VoiceBlue MAX Connection to VoIP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
2.6 Available 2N® VoiceBlue MAX Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
3. VoiceBlue MAX Configuration . . . . . . . . . . . . . . . . . . . . . . . . 28
3.1 Factory Reset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
3.2 Basic Configuration – Step by Step . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
3.3 Call Routing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
3.4 Web Configuration Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
4. Terminal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
4.1 Terminal-Based Communication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
4.2 AT Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
4.3 LOGs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
4.4 CDR . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
4.5 Available Status Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
4.6 Statistics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
4.7 Tracing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
4.8 External SMS Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
5. Technical Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
6. Supplementary Information . . . . . . . . . . . . . . . . . . . . . . . . . . 83
6.1 Regulations and Directives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
6.2 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
6.3 List of Abbreviations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
6.4 General Instructions and Cautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
42N TELEKOMUNIKACE a.s., www.2n.cz
®
1. Product Overview
In this section, we introduce the product, outline its application2N VoiceBlue MAX
®
options and highlight the advantages following from its use. This section also includes
safety instructions.
Here is what you can find in this section:
1.1 Product Description
1.2 Safety Precautions
1.3 Firmware Upgrade
1.4 Terms and Symbols Used
52N TELEKOMUNIKACE a.s., www.2n.cz
®
1.1 Product Description
2N VoiceBlue MAX
® is a device that helps directly interconnect a SIP–supporting
VoIP network with GSM networks and can be used for direct connection with a SIP
telephone set. contains 4x FXS ports for analogue2N VoiceBlue MAX
®
e. outgoing and incoming calls, is thetelecommunication equipment. The voice mode, i.
basic function of the gateway. is equipped with all voice mode 2N VoiceBlue MAX
®
functions and provides the highest user comfort. In addition to voice transmission, 2N
enables you to send and receive text messages (SMS). You can use VoiceBlue MAX
®
the web interface or AT commands for all the gateway settings. The programmable
parameters are set in such a way that you can make calls the moment you connect the
system to the Ethernet, connect an antenna and insert the SIM card. 2N VoiceBlue
®
can be combined with the service (remote GSMMAX 2N Mobility Extension
®
extension) for up to 8 users.
2N VoiceBlue MAX
® Basic Features
Compact size
Four GSM/UMTS channels
System rack installation option
Intelligent incoming/outgoing call routing
SMS sending/receiving (web, AT interfaces)
User–friendly web interface
Power over Ethernet (PoE)
A single antenna for 4 GSM modules
Fouri FXS ports
Automatic call records and detailed statistics
support2N Mobility Extension
®
Possibility of SMS sending+receiving via web interface
Tone detection
62N TELEKOMUNIKACE a.s., www.2n.cz
®
1.2 Safety Precautions
It is prohibited to use any transmitters, including the UMTS/GSM devices, in
areas where explosives are used, such as quarries.
It is prohibited to use the GSM gateways at petrol stations where mobile
telephones are also prohibited.
GSM phones may affect sensitive life–saving devices in medical centres.
Therefore, it is forbidden to use GSM/UMTS devices, including the GSM gateways,
in such facilities.
In general, any prohibition regarding mobile phones based on RF energy
radiation applies to GSM/UMTS devices too.
If necessary, the GSM gateways may be installed at a safe distance from the
prohibited area and connected with the original place through an Ethernet cable.
Although GSM gateways are not intended for cars or aeroplanes, all relevant
prohibitions and regulations regarding mobile phones apply to them too.
72N TELEKOMUNIKACE a.s., www.2n.cz
®
1.3 Firmware Upgrade
The manufacturer reserves the right to modify the product in order to improve its
qualities.
In response to the customers' requirements, the manufacturer constantly improves the
software contained in the product (firmware). For the latest firm2N VoiceBlue MAX
®
ware version and the User Manual refer to the .2N web sites
82N TELEKOMUNIKACE a.s., www.2n.cz
®
1.4 Terms and Symbols Used
Symbols in Manual
Safely Warning
Always abide by this information to prevent injury of persons.
Warning
Always abide by this information to prevent damage to the
device.
Cauting
for system functionality.Important information
Tip
Useful advice for quick and efficient functionality.
Note
Routines or advice for efficient use of the device.
Future Functions, Innovations
The in this document designates the functions that are undergrey–marked text
preparation or development at present.
92N TELEKOMUNIKACE a.s., www.2n.cz
®
2. Description and Installation
This section describes the proper product installation and2N VoiceBlue MAX
®
connection.
Here is what you can find in this section:
2.1 Before You Start
2.2 Factory Settings
2.3 Brief Installation Guide
2.4 IP Voice Transmission
2.5 2N® VoiceBlue MAX Connection to VoIP
2.6 Available 2N® VoiceBlue MAX Connections
102N TELEKOMUNIKACE a.s., www.2n.cz
®
2.1 Before You Start
Caution
Make sure that you are equipped with all system components
necessary for putting in operation (SIM2N VoiceBlue MAX
®
card, VoIP phone and/or duly configured SIP line of your SIP
Proxy, an available 100BaseT socket and a PC for initial settings,
analogue telephone).
Product Completeness Check
Before installing this product, check whether the delivery2N VoiceBlue MAX
®
complies with the following packing list.
Package pcs
2N VoiceBlue MAX
®1
Power supply adapter 1
Long antenna 1
Ethernet cable 1
CD User Manual and SW 1
Rubber feet 4
Connector Lay–Out
The following connectors are mounted on the bottom:2N VoiceBlue MAX
®
10/100BaseT Ethernet connector with PoE support
4xFXS connector RJ-45
RESET button – press for a short time to restart the GSM gateway and for a long
time to restart the GSM gateway and download the factory settings.
Antenna connector for all GSM/UMTS channels
SIM holder
Find a power supply connector (DC Jack 2.1mm) and type plates at the rear.
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