Dell 1510 - Vostro - Core 2 Duo 2.1 GHz User manual

FILE LOCATION: C:\Documents and Settings\sarah_cook\Desktop\Tsing

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DELL CONFIDENTIAL – PRELIMINARY 9/4/09 – FOR PROOF ONLY

www.dell.com | support.dell.com

Template Last Updated - 2/21/2007

Dell™ Vostro™ 1510

Service Manual

Model PP36L

FILE LOCATION: C:\Documents and Settings\sarah_cook\Desktop\Tsing

DELL CONFIDENTIAL – PRELIMINARY 9/4/09 – FOR PROOF ONLY

Notes, Notices, and Cautions

NOTE: A NOTE indicates important information that helps you make better use of

your computer.

NOTICE: A NOTICE indicates either potential damage to hardware or loss of data

and tells you how to avoid the problem.

CAUTION: A CAUTION indicates potential for property damage, personal injury,

or death.

If you purchased a DELL™ n Series computer, any references in this document

to Microsoft

Windows

operating systems are not applicable.

____________________

Information in this document is subject to change without notice.

Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly

forbidden.

Trademarks used in this text: Dell, the DELL logo, and Vostro are trademarks of Dell Inc.; Microsoft,

Windows,Windows Vista, and the Windows start button logo are either trademarks or registered

trademarks of Microsoft Corporation in the United States and/or other countries. Bluetooth is a

registered trademark of Bluetooth SIG Inc.

Other trademarks and trade names may be used in this document to refer to either the entities claiming

the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and

trade names other than its own.

Model PP36L

September 2009 Rev. A01

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Contents 3

Contents

1 Troubleshooting . . . . . . . . . . . . . . . . . . . . 9

Troubleshooting Tools . . . . . . . . . . . . . . . . . . . 9

Diagnostic Lights . . . . . . . . . . . . . . . . . . . 9

Hardware Troubleshooter . . . . . . . . . . . . . 11

Dell Diagnostics . . . . . . . . . . . . . . . . . . 12

Error Messages . . . . . . . . . . . . . . . . . . 17

Solving Problems . . . . . . . . . . . . . . . . . . . . 18

Battery Problems . . . . . . . . . . . . . . . . . . 18

Drive Problems . . . . . . . . . . . . . . . . . . . 19

IEEE 1394 Device Problems . . . . . . . . . . . . 20

Lockups and Software Problems . . . . . . . . . 21

Memory Problems . . . . . . . . . . . . . . . . . 23

Power Problems . . . . . . . . . . . . . . . . . . 23

Sound and Speaker Problems . . . . . . . . . . . 24

Video and Display Problems . . . . . . . . . . . . 25

Dell Technical Update Service . . . . . . . . . . . . . 26

Dell Support Utility . . . . . . . . . . . . . . . . . . . 26

Accessing the Dell Support Utility . . . . . . . . . 26

Clicking the Dell Support Icon . . . . . . . . . . . 26

Double-Clicking the Dell Support Icon . . . . . . . 27

2 Before Working on Your Computer . . . . . 29

Recommended Tools . . . . . . . . . . . . . . . . . . 29

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4Contents

What You Need to Know for Your Safety . . . . . . . . 29

3 Hard Drive . . . . . . . . . . . . . . . . . . . . . . . . 33

Removing the Hard Drive . . . . . . . . . . . . . . . . 33

Replacing the Hard Drive . . . . . . . . . . . . . . . . 35

4 Wireless Local Area Network (WLAN) Card 37

Removing a WLAN Card . . . . . . . . . . . . . . . . . 37

Replacing a WLAN Card . . . . . . . . . . . . . . . . . 39

5Fan. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Removing the Fan . . . . . . . . . . . . . . . . . . . . 41

Replacing the Fan . . . . . . . . . . . . . . . . . . . . 42

6 Processor Thermal-Cooling Assembly . . 43

Removing the Processor Thermal-Cooling Assembly . 43

Replacing the Processor Thermal-Cooling Assembly . 44

7 Processor Module . . . . . . . . . . . . . . . . . . 45

Removing the Processor Module . . . . . . . . . . . . 45

Replacing the Processor Module . . . . . . . . . . . . 46

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Contents 5

8Memory. . . . . . . . . . . . . . . . . . . . . . . . . . 49

Removing a Memory Module . . . . . . . . . . . . . . 49

Replacing a Memory Module . . . . . . . . . . . . . . 51

9 Hinge Cover . . . . . . . . . . . . . . . . . . . . . . . 53

Removing the Hinge Cover . . . . . . . . . . . . . . . 53

Replacing the Hinge Cover . . . . . . . . . . . . . . . 54

10 Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . 57

Removing the Keyboard . . . . . . . . . . . . . . . . . 57

Replacing the Keyboard . . . . . . . . . . . . . . . . . 58

11 Power Button and Multimedia Button Pads 61

Removing the Power Button and Multimedia Button Pads 61

Replacing the Power Button and Multimedia Button Pads 62

12 Display . . . . . . . . . . . . . . . . . . . . . . . . . . 65

Display Assembly . . . . . . . . . . . . . . . . . . . . 65

Removing the Display Assembly . . . . . . . . . . 65

Replacing the Display Assembly . . . . . . . . . . 67

Display Bezel . . . . . . . . . . . . . . . . . . . . . . 68

Removing the Display Bezel . . . . . . . . . . . . 68

Replacing the Display Bezel . . . . . . . . . . . . 70

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6Contents

Display Inverter . . . . . . . . . . . . . . . . . . . . . 70

Removing the Display Inverter . . . . . . . . . . . 70

Replacing the Display Inverter . . . . . . . . . . . 71

Display Panel . . . . . . . . . . . . . . . . . . . . . . 72

Removing the Display Panel . . . . . . . . . . . . 72

Replacing the Display Panel . . . . . . . . . . . . 73

Display Cable . . . . . . . . . . . . . . . . . . . . . . 74

Removing the Display Cable . . . . . . . . . . . . 74

Replacing the Display Cable . . . . . . . . . . . . 75

Camera and Microphone Assembly . . . . . . . . . . . 76

Removing the Camera and Microphone Assembly 76

Replacing the Camera and Microphone Assembly 77

13 Palm Rest . . . . . . . . . . . . . . . . . . . . . . . . . 79

Removing the Palm Rest . . . . . . . . . . . . . . . . . 79

Replacing the Palm Rest . . . . . . . . . . . . . . . . 81

14 Fingerprint Reader . . . . . . . . . . . . . . . . . 83

Removing the Fingerprint Reader . . . . . . . . . . . . 83

Replacing the Fingerprint Reader . . . . . . . . . . . . 84

15 Internal Card With Bluetooth®Wireless

Technology 87

Removing the Card . . . . . . . . . . . . . . . . . . . . 87

Replacing the Card . . . . . . . . . . . . . . . . . . . 88

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Contents 7

16 Optical Drive . . . . . . . . . . . . . . . . . . . . . . 91

Removing the Optical Drive . . . . . . . . . . . . . . . 91

Replacing the Optical Drive . . . . . . . . . . . . . . . 92

17 System Board Assembly . . . . . . . . . . . . . 95

Removing the System Board Assembly . . . . . . . . . 95

Replacing the System Board Assembly . . . . . . . . . 96

18 Speaker Assembly . . . . . . . . . . . . . . . . . 99

Removing the Speaker Assembly . . . . . . . . . . . . 99

Replacing the Speaker Assembly . . . . . . . . . . . . 100

19 USB Daughter Card . . . . . . . . . . . . . . . . 103

Removing the USB Daughter Card . . . . . . . . . . . 103

Replacing the USB Daughter Card . . . . . . . . . . . 104

20 Battery Latch Assembly . . . . . . . . . . . . 107

Removing the Battery Latch Assembly . . . . . . . . . 107

Replacing the Battery Latch Assembly . . . . . . . . . 108

21 Coin-Cell Battery . . . . . . . . . . . . . . . . . . 111

Removing the Coin-Cell Battery . . . . . . . . . . . . . 111

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8Contents

Replacing the Coin-Cell Battery . . . . . . . . . . . . 112

22 Flashing the BIOS . . . . . . . . . . . . . . . . . 115

Flashing the BIOS From a CD . . . . . . . . . . . . . . 115

Flashing the BIOS From the Hard Drive . . . . . . . . . 116

Template Last Updated - 2/7/2007 Troubleshooting 9

DELL CONFIDENTIAL – PRELIMINARY 9/4/09 - FOR PROOF ONLY

Troubleshooting

Troubleshooting Tools

Diagnostic Lights

CAUTION: Before you begin any of the procedures in this section, follow the

safety instructions that shipped with your computer.

Your computer has three keyboard status lights located above the keyboard.

During normal operation, the keyboard status lights display the current status

(on or off) of the Num Lock, Caps Lock, and Scroll Lock features. If the

computer starts without error, the lights flash, and then turn off. If the

computer malfunctions, however, you can use the status of the lights to help

identify the problem.

NOTE: After the computer completes POST, the Num Lock light may remain on,

depending on your BIOS settings. For more information on using the system setup

program, see the Dell™ Technology Guide on your computer or at support.dell.com.

Diagnostic Light Codes During POST

To troubleshoot a problem with your computer, read the sequence of the

keyboard status lights in order from left to right (Num Lock, Caps Lock, and

then Scroll Lock). If the computer malfunctions the individual lights display

a status of either On , Off , or Flashing .

10 Troubleshooting

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DELL CONFIDENTIAL – PRELIMINARY 9/4/09 - FOR PROOF ONLY

Light Pattern Problem Description Suggested Resolution

No memory modules

are detected.

• If two or more memory modules are

installed, remove the modules (see

"Removing a Memory Module" on

page 49), then reinstall one module

(see "Replacing a Memory Module" on

page 51) and restart the computer. If

the computer starts normally,

continue to install additional memory

modules (one at a time) until you

have identified a faulty module or

reinstalled all modules without error.

• If available, install working memory of

the same type into your computer (see

"Memory" on page 49).

• If the problem persists, contact Dell

Support.

Memory modules are

detected, but a

memory failure has

occurred.

• If two or more memory modules are

installed, remove the modules (see

"Removing a Memory Module" on

page 49), then reinstall one module

(see "Replacing a Memory Module" on

page 51) and restart the computer. If

the computer starts normally,

continue to install additional memory

modules (one at a time) until you

have identified a faulty module or

reinstalled all modules without error.

• If available, install working memory of

the same type into your computer (see

"Memory" on page 49).

• If the problem persists, contact Dell

Support.

A possible processor

failure has occurred.

• Reseat the processor (see "Removing

the Processor Module" on page 45).

• If the problem persists, contact Dell

Support.

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