Canon IP5200R - PIXMA Color Inkjet Printer User manual

PIXMA iP5200

PIXMA iP5200R

SERVICE

MANUAL

Canon

shall be retained for reference purposes byAuthorized Service Facilities of Canon U.S.A. Its unauthorized use is prohibited.

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issue a revised edition.

The following do not apply if they do not conform to the laws and regulations of the region where the manual

or product is used:

Trademarks

Product and brand names appearing in this manual are registered trademarks or trademarks of the respective

holders.

ll rights reserved. No parts of this manual may be reproduced in any form or by any means or translated into

another language without the written permission of Canon Inc., except in the case of internal business use.

󲩷

CANON INC.

Inkjet Device Quality Assurance Div. 2

451, Tsukagoshi 3-chome, Saiwai-ku, Kawasaki-shi, Kanagawa 212-8530, Japan

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I. MANUAL OUTLINE

This manual consists of the following three parts to provide information necessary to service the PIXMA

iP5200:

Part 1: Maintenance

Information on maintenance and troubleshooting of the PIXMA iP5200

Part 2: Technical Reference

New technology and technical information such as FAQ's (Frequently Asked Questions) of the PIXMA

iP5200

Part 3: Appendix

Block diagrams and pin layouts of the PIXMA iP5200

Reference:

This manual does not provide sufficient information for disassembly and reassembly procedures.

Refer to the graphics in the separate Parts Catalog.

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II. TABLE OF CONTENTS

Part 1: MAINTENANCE

1. MAINTENANCE

1-1. Adjustment, Periodic Maintenance, Periodic Replacement Parts, and Replacement Consumables by

Service Engineer

1-2. Customer Maintenance

1-3. Product Life

1-4. Special Tools

1-5. Serial Number Location

2. LIST OF ERROR DISPLAY / INDICATION

2-1. Operator Call Errors

2-2. Service Call Errors

2-3. Warnings

2-4. Troubleshooting by Symptom

3. REPAIR

3-1. Notes on Service Part Replacement (and Disassembling / Reassembling)

3-2. Special Notes on Repair Servicing

3-3. Adjustment / Settings

(1) Paper feed motor adjustment

(2) Grease application

(3) Waste ink counter setting

(4) User mode

(5) Service mode

Destination settings

LF correction

3-4. Verification Items

(1) Service test print

(2) EEPROM information print

4. PRINTER TRANSPORTATION

󲩷

Part 2: TECHNICAL REFERENCE

1. NEW TECHNOLOGIES

2. CLEANING MODE AND AMOUNT OF INK PURGED

3. PRINT MODE

4. FAQ (Problems Specific to the iP5200 and Corrective Actions)

󲩷

Part 3: APPENDIX

1. BLOCK DIAGRAM

2. CONNECTOR LOCATION AND PIN LAYOUT

2-1. Logic Board Ass'y

2-2. Carriage Board (Print Head Connector)

PIXMA iP5200 Specifications

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Part 1

MAINTENANCE

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1. MAINTENANCE

1-1. Adjustment, Periodic Maintenance, Periodic Replacement Parts, and

Replacement Consumables by Service Engineer

(1) Adjustment

󲩷

Adjustment Timing Purpose Tool Approx.

time

Destination

settings

(EEPROM

settings)

At logic board replacement To set the destination. None.

Perform in the

service mode.

1 min.

Waste ink

counter

resetting

(EEPROM

settings)

- At logic board replacement

- At waste ink absorber

replacement

To reset the waste ink counter. None.

Perform in the

service mode.

1 min.

Paper feed

motor position

adjustment

At paper feed motor

replacement To adjust the belt tension.

(Position the paper feed motor

so that the belt is stretched

tight.)

None. 5 min.

CD / DVD

detection

sensor light

volume

correction*1

- At logic board replacement

- At carriage unit replacement To correct the light volume for

the CD / DVD detection

sensor.

None.

Perform in the

service mode.

2 min.

Grease

application - At carriage unit replacement

- At PR shaft ass'y

replacement

- At CL base / gear

replacement

- To maintain sliding properties

of the carriage shaft and the

lift cam shaft.

- To protect the printer's

sliding portions (gears).

FLOIL KG-107A 1 min.

Ink system

function check - At logic board replacement

- At platen unit replacement

- At carriage unit replacement

To maintain detection

functionality for presence of

the ink tanks and each ink

tank position.

None.

Perform in the

service mode.

1 min.

LF correction - At feed roller replacement

- At logic board replacement To correct the line feed

accuracy None.

Perform in the

service mode.

3 min.

󲩷

Note: DO NOT loosen the red screws at both ends of the carriage shaft, securing the print head position, as

they are not re-adjustable.

The red screws securing the paper feed motor may be loosened only at replacement of the paper

feed motor unit.

*1: Only for CD / DVD printing supported regions.

(2) Periodic maintenance

No periodic maintenance is necessary.

(3) Periodic replacement parts

There are no parts in this printer that require periodic replacement by a service engineer.

(4) Replacement consumables

There are no consumables that require replacement by a service engineer.

1-1

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󲩷

1-2. Customer Maintenance

󲩷

1-3. Product Life

(1) Printer

Specified print volume (I) or the years of use (II), whichever comes first.

(I) Print volume : 18,000 pages

Adjustment Timing Purpose Tool Approx.

time

Print head

alignment At print head replacement. To ensure accurate dot

placement. - Printer buttons

- Computer

(automatic

settings via the

printer driver)

3 min.

Print head

cleaning When print quality is not

satisfying. To improve nozzle

conditions. - Printer buttons

- Computer (settings

via the printer

driver)

1 min.

Print head

deep cleaning When print quality is not

satisfying, and not improved

by print head cleaning.

To improve nozzle

conditions. Computer (settings

via the printer

driver)

2 min.

Ink tank

replacement When an ink tank becomes

empty. ("No ink error" via the

computer, or ink tank LED

flashing fast in red)

----- ----- 1 min.

Paper feed

roller cleaning When necessary To clean the paper feed

rollers. Printer buttons 2 min.

CD / DVD print

position

adjustment

At CD / DVD printing, when

necessary To correct CD / DVD print

position. Computer

(application

software)

5 min.

Bottom plate

cleaning When the back side of the

paper is smeared To clean the platen ribs. - Plain paper

- Computer (settings

via the printer

driver)

1 min.

ASF sub- roller

cleaning When the paper fed from the

ASF is smeared due to ink

mist attached to the ASF sub-

rollers.

To clean the ASF sub-

rollers. - Plain paper

- Printer buttons

[See Part 2, 4. FAQ,

How to make and

set the ASF sub-

roller cleaning

sheet, for details]

1 min.

Black 1,500 character pattern 8,300 pages

1-2

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(II) Years of use

󲩷󲩷󲩷󲩷󲩷󲩷󲩷󲩷 5 years of use

(2) Print head

Print volume : 18,000 pages

(3) Ink tank (target value)

Color A4, 7.5% duty per color pattern 5,400 pages

A4, photo, borderless printing 400 pages

4 x 6, photo, borderless printing 3,200 pages

Postcard, photo, borderless printing 700 pages

Black 1,500 character pattern 8,300 pages

Color A4, 7.5% duty per color pattern 5,400 pages

A4, photo, borderless printing 400 pages

4 x 6, photo, borderless printing 3,200 pages

Postcard, photo, borderless printing 700 pages

Pattern Ink tank used Print yield

Black text PGI-5BK Approx. 800 pages

Color chart

PGI-5BK Approx. 1,250 pages

CLI-8Y Approx. 480 pages

CLI-8M Approx. 500 pages

CLI-8C Approx. 710 pages

Photo chart

CLI-8BK Approx. 1,100 pages

CLI-8Y Approx. 280 pages

CLI-8M Approx. 250 pages

CLI-8C Approx. 390 pages

󲩷

Black text: When printing the Canon standard pattern (1,500 characters per page) on A4 size plain

paper, with the default settings in the Windows XP driver, using Word 2003.

Color chart: When printing the ISO/JIS-SCID N5 pattern on A4 size plain paper in bordered printing, with

the default settings in the Windows XP driver, using Photoshop 7.0.

Photo chart: When printing the Canon standard pattern on 4" x 6" Photo Paper Plus Glossy in

borderless printing, with the default settings in the Windows XP driver, using Windows XP

Photo Printing Wizard.

The print yield in the table above is an average value measured in continuous printing, using the ink tank

1-3

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immediately after it is unsealed, until the ink is out. Ink yield may vary depending on texts and photos

printed, application software, print mode, and type of paper used.

1-4. Special Tools

󲩷

1-5. Serial Number Location

On the carriage flexible cable holder (visible on the right of the carriage after the printer is turned on, the

access cover is opened, and the carriage moves to the center).

To the top

Name Tool No. Application Remarks

Grease FLOIL

KG-107A QY9-0057-000 To be applied to the sliding

portions of the carriage shaft and

lift cam shaft.

In common with

the S500 and

S520.

1-4

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2. LIST OF ERROR DISPLAY / INDICATION

Errors are indicated by the LED, and warnings are displayed on the monitor of the computer connected to

the printer.

2-1. Operator Call Errors (by Alarm LED Blinking in Orange)

Alarm

LED

blinking

in orange

Error [Error code] Solution Remarks

2 times No paper. (ASF) [1000] Set the paper in the ASF, and press the

Resume/Cancel button.

No CD / DVD tray. [1001]*1 Set the CD / DVD tray, and press the

Resume/Cancel button.

No paper in the cassette.

[1003]

(No paper in the front paper

feed cassette.)

Set the paper in the cassette, and press

the Resume/Cancel button.

No CD / DVD disc. [1002]*1 Set a CD or DVD in the CD / DVD tray

(which is ejected at error occurrence),

and insert the CD / DVD tray in the

proper position. Then, press the

Resume/Cancel button.

3 times Paper jam. [1300] Remove the jammed paper, and press

the Resume/Cancel button. Error in paper

feeding from the

ASF.

Paper jam in the rear guide.

[1303] Error in the

duplex printing

unit.

Paper jam in the under guide.

[1304] Error in paper

feeding from the

cassette.

Front door close error. [1250] Open the paper output tray. The error is

indicated if the

paper output tray

is closed at start

of a print job, or

while a print job

is being

performed.

4 times No ink. [1600] Replace the empty ink tank(s), or press

the Resume/Cancel button. Pressing the

Resume/Cancel

button will exit

the error without

ink tank

replacement,

however, ink

may run out

during printing.

Ink tank not installed. [1660] Install the applicable ink tank(s)

properly, and confirm that the LED's of

all the ink tanks light red.

5 times The print head is not installed ,

or it is not properly installed. Install the print head properly.

1-5

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